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    Chestnut Tree Inn Cherokee

    37 Tsalagi Rd, Hwy 19 South, Cherokee, NC 28719-9104
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    Best prices for your stay
    8/6/2017 8/7/2017
    $80
    $69
    SAVE $11
    $80
    $69
    Traveler (85)
    Room & Suite (25)
    Pool & Beach (8)
    Harrah's Cherokee Casino Resort
    15,614 reviews
    #1 of 28 hotels in Cherokee
     
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    1,006 reviews
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    Rodeway Inn & Suites On The River
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    Overview
    • Excellent25%
    • Very good33%
    • Average25%
    • Poor8%
    • Terrible9%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Harrah's Cherokee Casino Resort
    15,614 reviews
    #1 of 28 hotels in Cherokee
     
    Baymont Inn & Suites Cherokee Smoky Mountains
    1,006 reviews
    #2 of 28 hotels in Cherokee
     
    Rolling Hills Lodge
    113 reviews
    #4 of 28 hotels in Cherokee
     
    Rodeway Inn & Suites On The River
    340 reviews
    #12 of 28 hotels in Cherokee
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (337)
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    1 - 5 of 328 reviews

    Reviewed 4 days ago via mobile

    Yuckkkk! When you go away you expect to stay in a hotel that's at least as nice as your home & usually better, this is one of the worst hotels I've ever stayed in! The lobby looks cozy on check-in but the room is gross!...More

    Thank Gloria J
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 3 days ago

    I am confident you were a casino guest. Have a nice day! Claiming you got sick from our food is a STRONG accusation and we do not appreciate it......because NOTHING is further from the truth.

    Reviewed 1 week ago via mobile

    My mom and myself stayed here on a comp from the casino as they were sold out! The lobby is nice and that's about it. As I'm laying here writing this review. I was awoken at 4 am by a couple of guys sounded right...More

    1  Thank Amber H
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 6 days ago

    Unfortunately we have limited control on guest behavior. So the casino had no rooms and you were sent here....isn't that the real issue?? Yes we are an older 'dated' hotel but we strive for cleanliness and we are a nice property. It really sounds like...More

    Reviewed 1 week ago via mobile

    The lady at the desk was very unpleasant, she was very grumpy and unpatient, im glad i've forgotten her name.. The other staff was friendly though. The beds were good and clean. The breakfast is free and that was the only good thing. It consisted...More

    Thank Olaf V
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 1 week ago

    Dear Olaf, It is regretful that you had a bad experience at the front desk...I wish you did remember her name so it could be addressed....and we wish you would have explained the unpleasant encounter in detail. We are proud of our FREE breakfast and...More

    Reviewed 4 weeks ago via mobile

    When I first walked on I noticed the carpet needed to be clean and the furniture was dusty. After walking through I thought everything else is clean so this will do then I noticed trash in the trash can that neither of us put in...More

    1  Thank Tonia J
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 4 weeks ago

    Tonia, We are very sorry you experienced this, it is not our quality standard and is constantly addressed. We are beginning renovations in the fall, we hope you will return to see the new improved Chestnut Tree. Thank you for taking the time to review...More

    Reviewed June 20, 2017 via mobile

    Very clean, dated but well kept. We had a double room, beds very small. Not a true full size mattress. Large outdoor pool. Friendly staff. Restaurant attached, very good breakfast. Would have gave higher rating but the shower did not work properly.

    Thank Lagiles08
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 5 weeks ago

    Thank you for your feedback and your positive comments. We wish you would have reported the shower, maybe we could have fixed it. We hope you will visit us again, please watch for updates to our renovation project.

    Harrah's Cherokee Casino Resort
    15,614 reviews
    #1 of 28 hotels in Cherokee
     
    Baymont Inn & Suites Cherokee Smoky Mountains
    1,006 reviews
    #2 of 28 hotels in Cherokee
     
    Rolling Hills Lodge
    113 reviews
    #4 of 28 hotels in Cherokee
     
    Rodeway Inn & Suites On The River
    340 reviews
    #12 of 28 hotels in Cherokee
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Shuttle Bus Service
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    Details
    • Price range
    • $86 - $131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Agoda, Cancelon, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your Chestnut Tree Inn Cherokee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Cherokee
    • Also Known As
    • Chestnut Tree Inn Cherokee Hotel Cherokee ,
    • Cherokee Holiday Inn
    Add Photo Photos
    Traveler (85)
    Room & Suite (25)
    Pool & Beach (8)
    Dining (6)
    Hotel & Grounds (45)
    Bathroom (11)
    Business Center & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Quality Inn
    270 reviews
    .83 miles away
     
    Rolling Hills Lodge
    113 reviews
    1.22 miles away
     
    Hampton Inn Cherokee
    676 reviews
    .12 miles away
     
    Drama Inn
    88 reviews
    .99 miles away
     
    Nearby Restaurants
    Front Porch Cakery and Deli
    27 reviews
    .76 miles away
    Qualla Java Cafe
    9 reviews
    .84 miles away
    Subway
    46 reviews
    .89 miles away
    Domino's Pizza
    19 reviews
    .80 miles away
    Nearby Attractions
    Oconaluftee Indian Village
    662 reviews
    .93 miles away
    Cherokee Indian Reservation
    327 reviews
    .52 miles away
    Cherokee Heritage Museum and Gallery
    124 reviews
    .41 miles away
    Cherokee Transit
    26 reviews
    .82 miles away
    Ask a question
    Questions & Answers
    Pat B
    October 2, 2016|
    AnswerShow all 3 answers
    Response from Tammy E | Reviewed this property |
    The room had two beds ands yes, the breakfast is free with your stay and very good. Not the typical continental choices.
    1
    Vote
    Zeeeebruh
    October 15, 2015|
    AnswerShow all 5 answers
    Response from Kimberley G | Property representative |
    No, only service animals.
    0
    Votes
    SSMBIGFAN
    August 19, 2015|
    AnswerShow all 3 answers
    Response from covermeimgoingin | Reviewed this property |
    There are both smoking and non-smoking rooms, smoking is also allowed outside (not sure about the pool area, possibly not since it is a public gathering area.) We had a smoking room in October 2015 when we were there. The... More
    0
    Votes
    Room Tips
    "Stay away from rooms on the hill.The units adjacent too the lobby are nicer and cleaner."
    Read review
    "I would recommend staying in the Main Building."
    Read review
    "Close to the office better"
    Read review
    "I would want to check my room before accepting if I stayed here again! Cold showers are NO FUN"
    Read review
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