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Extended Stay America - Charlotte - Pineville - Park Rd.

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Traveler (4)
Room & Suite (8)
Dining (1)
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Overview
  • Excellent42%
  • Very good22%
  • Average14%
  • Poor8%
  • Terrible14%
Travelers talk about
“granola bars”(7 reviews)
“grab and go”(2 reviews)
“clean rooms”(4 reviews)
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair access
Laundry Service
2 Star Hotel
All hotel details
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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LanguageEnglish
25
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9
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1 - 5 of 61 reviews
Reviewed 4 days ago via mobile

LaQuan has a great attitude, he went above and beyond to ensure delighted customer service and a pleasant stay. Great job. Keep it up. King suite rooms are better to stay. Improvement area: Should have better breakfast menu.More

Thank Kunal A
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Park Rd.Responded 3 days ago

Kunal, our thanks for reviewing your stay at Extended Stay America. We are glad that everything went well during your stay and that our attentive staff made for a memorable experience. We will certainly share your compliments with Laquan. We appreciate your suggestion and have...More

Reviewed 1 week ago via mobile

I was preparing to check in and had had a VERY long day: it was hot, I was hungry and nothing had gone according to plan. I was prepared for a hard time with checking in here too, but Laquan was polite and helpful, got...More

Thank Foodlovergirl123
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Park Rd.Responded 5 days ago

Thanks for making Extended Stay America a part of your travel plans. We are glad to know all went great during your stay and that you were impressed with our top-notch service and facilities. We will surely share your praises with Laquan. It was a...More

Reviewed February 19, 2018

Hotel was under construction, a fact that was not disclosed to me when I reserved the room, not to mention the entire place room/entrance, etc was dirty. I booked here because it was one of the few hotels that accepts large dogs. However, after being...More

Review collected in partnership with Extended Stay
Thank J2194AXchristyr
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Park Rd.Responded February 20, 2018

Christy, we're sorry you and your family experienced many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your feedback has been discussed with our Front Office Manager to...More

Reviewed January 19, 2018

I was traveling across the state, I was so nervous about missing my reservation. I called the front desk and spoke with Laquan. He took the time to put me at ease and explained that I had plenty of time and not to rush. After...More

Thank Shanae F
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Park Rd.Responded January 20, 2018

Shanae, thanks for staying at Extended Stay America and for the feedback. We are thrilled to read you received an excellent service from our staff and that you had an enjoyable stay. Your praises have been shared with the entire team, especially with Laquan for...More

Reviewed January 13, 2018

Just recently moved from another state alone without family but laquan makes me feel welcomed at all times. He goes above and beyond for his guests and he keeps a great attitude. Definitely a assest to the hotel.More

Thank shawn2132018
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Park Rd.Responded January 14, 2018

Shawn, many thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for your...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Laundry Service
Multilingual Staff
Details
Price range
$83 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$83 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (4)
Room & Suite (8)
Dining (1)
Questions & Answers
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Room Tips
"Rooms at another property would be much better. Do not stay here."
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"Ask about any promotions. Definitely go to their website. There are many discounts available if you book..."
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"Ask for a room that faces away from the interstate, much quieter on that side of the hotel."
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"we had the deluxe which is a two bedroom suite. it gives u space if needed"
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