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Extended Stay America - Charlotte - Pineville - Park Rd.

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Extended Stay America - Charlotte - Pineville - Park Rd.
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31 Reviews from our TripAdvisor Community

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Showing 30: English reviews
1 review
Reviewed 4 weeks ago via mobile

The room smelled like there had been a pet in it prior to my stay perhaps a cat that smell lingered on for the entire time that I was there in room 328 and someone in one of the rooms on my floor kept smoking and not just regular cigarettes but it appeared to be marijuana. I came downstairs a... More 

Thank dh2750
1 review
Reviewed October 6, 2016

I have a family of 5 and we stayed 3 nights. Our room was very clean, including the linen, the kitchen, and bathroom. All the staff was very kind and helpful. The hotel was quiet and clean inside and outside. Also, the location to restaurants and shopping was convenient.

Thank Sheika R
Manager_11525, Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

Your feedback is important. Thank you for sharing. It is great to know you and your family were well accommodation by our staff and they provided you with excellent customer service. Also, your positive comments about our convenient location and clean facilities are much appreciated. The staff and I would like to thank you again for posting your review. We... More 

Raleigh, North Carolina
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 19, 2016

Spacious rooms that includes stove and refrigerator. Creaky bed made sleep quality below average, and the entire carpet was damp for some reason - it wasnt damp in spots, even, it was damp everywhere we walked. We did not benefit from the grab and go breakfast because there was no coffee or anything else for that matter, just packets of... More 

Thank dyingculture
1 review
Reviewed August 24, 2016 via mobile

Rosa and Michael and the staff working at this hotel were great!!! Quiet hotel, clean rooms made for a wonderful stay!! Within walking distance of alot of stores and great food choices!! All in all it was a great few days..even cooked some home cooked meals on the stoves!! Yummy!!

Thank Alexandria B
Manager_11525, Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

We would like to thank you for taking the time to share your experience and for choosing to stay with us. I'm thrilled to read our staff were attentive as well as accommodating and the condition of your rooms were clean and comfortable. It is also great to know you took advantage of our convenient location near shopping and restaurants.... More 

Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 4, 2016

A stay of 3 or 4 days could leave you with a positive impression, however if you are here beyond that or if you are here for business and prefer quiet rest, polite neighbors or a professional environment this is not the place for you. With a simple internet search it is fairly easy to find ESAs policy regarding their... More 

1 Thank 22Destep
1 review
Reviewed July 2, 2016 via mobile

I have stayed at many Extended Stay Hotels across the east coast but this one is by far the best. Ms.Rosa is the nicest kindest person I have meet along with the rest of the staff there. I left a 250 dollar suit jacket in the closet once and they did everything to make sure I got it back I... More 

Thank Demarquis G
Manager_11525, Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

I appreciate you posting a review of our hotel. I am glad that you enjoyed our great staff and that we were able to get your suit jacket back to you in a timely manner. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity... More 

Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
Reviewed December 15, 2015

Great staff, very accommodating. Clean rooms. Great prices, check out their website and try to book on line if possible. Definitely ask about corporate or business rates. The longer your stay, the lower the rate. Be sure you are going to stay the number of days, otherwise you will still be responsible for paying for the entire stay.

Thank JMG64
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2015 via mobile

My husband and I thoroughly enjoyed our stay at the Park Road Extended Stay America hotel. We were there from August 2014 through March 2015. The staff was fantastic, professional and very accommodating. Our room was always clean, as well as the hotel inside and out. We highly recommend it and will definitely stay again. Tom & Ann D.

1 Thank tomandrere
Kettering, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2015

There are 2 Extended Stay Americas in Pineville. This one is by far the scariest of the 2. Smells dank and smokey throughout hotel. Towels are crusty, mattresses/pillows are clearly old and uncomfortable. $130 with tax is a major rip off.

1 Thank GoTravelinFool
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 7, 2015 via mobile

Perfect location. Amazing staff (The two women). Perfectly clean room. Comfortable bed and pillows. We always bring our own fluffy conforter so no opinion on the actual bedding. We were here for two weeks on business with a toddler. We absolutely would stay again and now would consider an ES for our actual vacations.

Thank MermaidSweat
Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

Thank you for taking the time to write a review of your stay. I appreciate you taking the time to write such a great review. I'm so pleased to hear that enjoyed your stay. As this hotels manager, we strive to provide guests with all the comforts of home, and to uphold our company's high standards. The staff and I... More 

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - Pineville - Park Rd.

Address: 10930 Park Road, Charlotte, NC 28226
Location: United States > North Carolina > Charlotte
Price Range: $84 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - Pineville - Park Rd. 2.5*
Number of rooms: 107
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Questions & Answers

Questions? Get answers from Extended Stay America - Charlotte - Pineville - Park Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask about any promotions. Definitely go to their website. There are many discounts available if you book online.”
 of 5 bubbles JMG64, Dec 15, 2015 | Read review
“Ask for a room that faces away from the interstate, much quieter on that side of the hotel.”
 of 5 bubbles Gd727Pvd, Jan 7, 2015 | Read review
“we had the deluxe which is a two bedroom suite. it gives u space if needed”
 of 5 bubbles 587ashlyns, Apr 13, 2014 | Read review
“Ask for a room on top floor, away from the freeway at the back of the property. If you are staying short-term, stop down the street at the I-Hop for one of those travelers hotel coupon books - there is usually a coupon in it for this property.”
 of 5 bubbles Mike_TV_Producer, Feb 22, 2014 | Read review
“Rooms in center of building have good internet access. Ask for room opposite of side facing interstate.”
 of 5 bubbles Mike_TV_Producer, Nov 2, 2013 | Read review
5 of 5
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