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Charlotte Marriott SouthPark

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#51 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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481 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Plano, Texas
Reviewed February 12, 2015

During a recent stay at the Marriott Southpark, I had exceptional guest service from Sue and Lewis. When I called down for Advil, Sue searched and found out they were out of stock. She told me where the CVS was, but then offered to send Lewis, the bell man, to CVS for me. He arrived at my room at 9...

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Helpful?
Thank bethann r
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing Sue and Lewis for the excellent service they provided you, they will appreciate your kind words. It was our pleasure hosting you and we’re happy to hear that we were able to leave such an outstanding impression on you. Please come visit us again soon!

Hollviken, Sweden
Reviewed February 9, 2015

Simply a nice hotel up to the Marriott standard. Its not the newest hotel, but upkeep good and service from all with a smile. Rooms standard size, clean and well maintained. The best about the stay – definitely the staff and the little services. Went for a run and doorman on seeing me running up promptly fished out a cold...

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Thank HansR66
Chris T, Public Relations Manager at Charlotte Marriott SouthPark, responded to this review

HansR66 Thank you for posting about your experience at our hotel. We pride ourselves on delivering brilliant service to our guests and from your comments we acheived that. But it also sounds as though you you received several of our thoughtful service points. We appreciate your business and look forward to your next stay in Charlotte.

Atlanta, Georgia
Reviewed February 8, 2015

While the hotel seemed a little dated upon walking in, I grew to appreciate some nice features over my short one night stay. Literally next door and 1 minute walk to nice shopping and 3 very nice restaurants (Mexican, Italian and Steak). Also across street from large Southpark Mall. Rooms were clean, updated and while bar was not what I...

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Thank rodney m
Chris T, Public Relations Manager at Charlotte Marriott SouthPark, responded to this review

rrmwork, Thank you for commenting on our safe and close to many attraction hotel. We pride ourselves on service and offering our guests local things to do. Sitting by the firepits with friends and a beverage is a perfect way to close a hard days work. We look forward to your return,

Atlanta, Georgia
Reviewed February 3, 2015 via mobile

I can't say enough about the staff at the Southpark Marriott in Charlotte!! They take the time to get to know their guest, understand their needs, and accommodate their request! They go out of there way to honestly try and make you feel like your at home!!

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Thank cgh630
Chris T, Public Relations Manager at Charlotte Marriott SouthPark, responded to this review

cgh630, Thank you for the super comments, We are so pleased that our Brilliant sevice was delivered to you. We look forward to your next stay in Charlotte.

AR
Reviewed February 2, 2015

The location is in such a handy location, near great restaurants & shops. The service from all the employees was outstanding! They really try to please, make you feel welcome. We were very happy here. Its worth the price.

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Thank happyme5
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like you were able to enjoy every aspect of the SouthPark area, from our local restaurants and shops to the incredible service our Hosts provide throughout the hotel. We’re pleased to hear how happy you are with staying with us and will be looking for your next return!

Copenhagen, Denmark
Reviewed January 30, 2015

I travel a lot and stay in top end hotels quite a lot. Marriott South Park is not Top End by definition, but the service you get there is unmatched. Everyone is friendly, cheerful and really want to do their part to make your stay a great one. Eventhough the hotel could perhaps use a bit of a tune up...

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Thank esbech
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property. It’s great to know that our Hosts help you feel at home when you stay with us in Charlotte. As we are always looking to improve, we will look for ways to fine tune our property further before your next visit. We look forward to your return to the SouthPark...

Plymouth Meeting, Pennsylvania
Reviewed January 22, 2015

I travel a great deal for business and pleasure and I usually receive decent service at a Marriott, but my credit card was no longer valid and instead of calling me the hotel locked me out of my room.

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Thank Chris M
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are sorry to hear about the situation with the credit card used at check-in. Our staff is instructed to attempt to contact the guest in their room to obtain a different method of payment. If the guest is not available, the lock will be changed until a new payment is received. We understand that this can be frustrating and...

Reviewed January 10, 2015

We were visiting family in Charlotte and needed a great place to stay. We researched area hotels and picked the South Park Marriott. The service and staff was unbelievable. The room was perfect. We have stayed at hotels all over the southeast and this was our best experience ever. We will stay here again next time we come to Charlotte!...

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Thank Tom H
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

TomH There are so many choices in Charlotte for a place to stay, and we are thrilled that your research led to us and we delivered on our expectations. We look forward to your next visit in Charlotte and wish you safe travels until that time.

Pine City, New York, United States
Reviewed January 9, 2015

Our son lives in Charlotte and recommended that we stay here. We could not have been happier. The staff is not only friendly and courteous, but was very attentive to our needs. The room was immaculate! As we come here to visit, this will be our home away from home. It is also in a great location, just a walk...

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Thank Donna F
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

DonnaF Thank you for the kind words about the hotel and the team. We are very excited to be able to continue to be your home away for home when in Charlotte.

Kernersville, North Carolina
Reviewed January 7, 2015

I love this hotel. I visit every January and always look forward to my little retreat at the SouthPark Marriott. So many special touches, a clean room, and fabulous room service food are all great reasons to keep going back. But what really tips the scales is the staff. Even the housekeepers are cheerful and friendly. The doorman did an...

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1Thank minniemama2004
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Minniemama2004, Thank you so much for the kinds words about the team. We have given a shout out to Charlene for heer exellent service as well as the other areas that you mentoned in your comments. We are all looking forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $143 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Charlotte Marriott SouthPark staff and other travelers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles mtnpainter, Jan 8, 2017 | Read review
“We had 1st floor close to the back & it was quiet & close to parking”
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5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question