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Charlotte Marriott SouthPark

#47 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Special Offer
SouthPark Shopping Spree
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434 Reviews from our TripAdvisor Community

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Showing 422: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I enjoyed my stay at Charlotte Marriott South Park beautiful hotel but my heart was with Chef Lil I ordered a special salad that wasn't on the menu Chef Lill made it exactly like I asked she also came out to make sure it was exactly what I wanted "kudos" to CHEF LILL

Helpful?
Thank Pamela M
New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. Room was a good size for 3 people. The shower seemed some what small to me not a big deal. The hallways smelled very nice. Complimentary coffee, in the morning and water refreshment soon when you walk in. If you like shopping there is a mall within 5-10 min walking distance. The hotel seem like that have... More 

Helpful?
Thank Will C
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel with very friendly staff and bar tenders!! Only complaint is the noise level... The walls are very thin..we were in an end room and heard the elevator going up and down threw out the night and the could hear someone urinating and flushing the toilet in the room next to us.. Not very pleasant to hear at 2:00... More 

Helpful?
Thank Holly T
Cleveland, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

Disgusting rooms where dirt was hanging off the ceiling from the vents and blowing all over our stuff. Housekeeping neglected to remove our dirty glasses and didn't clean the bathroom thoroughly. Pillows were flat and mattress was very uncomfortable. A fight nearly broke out in the bar area where we were ironically the only guests there. We couldn't figure out... More 

Helpful?
Thank teleman5150
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for your feedback regarding your recent stay. We regret that you had the experience you did and have shared your important feedback with all appropriate departments to ensure your situation was an isolated one. Thank you again for providing the feedback to allow us to continually improve on our products and services we offer. More 

Rogers, Arkansas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good location, friendly staff, and great restaurants and shopping nearby. We had an overnight layover in Charlotte and were very pleased with our experience at the hotel and the area in general. It was safe and entertaining for the whole family.

Helpful?
Thank Konstantin B
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I have stayed here many times. The front staff was wonderful when we booked the wrong hotel and they did everything they could to make it right. Great rooms and close to shopping and many places to eat. Mall is a cross the street. Would stay here again.

Helpful?
Thank Dleepac
Cookstown, United Kingdom
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed as we were attending a wedding in Charlotte. The hotel is modern and clean with excellent service and in a beautiful area. The staff kindly recovered a dress left behind by my daughter.

Helpful?
Thank Jalgos
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re glad you and your wife were able to enjoy your time in SouthPark while celebrating a wedding. We appreciate your kind words about our Hosts and the property, as well. Please come to visit with us again! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice room, nice people, nice city. Bar staff can't handle large groups. Overall a great place and I'd definitely stay there again. Lots of shopping nearby if that's your thing. Patio was nice to sit and enjoy the weather.

Helpful?
Thank ButtSandy
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property and for sharing your feedback about our bar. It’s great to hear how much you enjoyed our Ambassadors and the Courtyard. We look forward to you returning for another visit! More 

Charlotte, North Carolina, United States
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is the epitome of "looks can be deceiving." The lobby is very nice. The location is great. The rooms suck. My husband and I stayed for staycation. We checked in late in the evening on Thursday after attending a work function. The room had not been completely cleaned. The pillows were on the floor without pillow cases. We... More 

Helpful?
Thank Lique04
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We deeply regret to hear about the disappointing experience you had with us recently. We understand your frustration with the conditions of your guest room and will be sharing your comments with our teams to ensure we are focusing on these details. As we are preparing for guest room renovations, it is important that we know what areas we can... More 

Dallas, Texas
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 17, 2016

We arrived at 11:30 after a 3 hour flight delay. Before we took off, I called the hotel and asked to reserve the room with 2 queen beds. They said it would be no problem. When we got there, It was not reserved. They had a one king bed only. We had 5 people. We put 2 on a small... More 

Helpful?
Thank scubamike51
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We understand your frustration as this was a unique situation and late in the night. We do our best to provide our guests with options when the hotel is sold out but we know it is an unsatisfying experience regardless. We will share your comments with our teams to ensure we are assisting guests to the best of availability and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $127 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#4 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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