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Charlotte Marriott SouthPark

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Traveler (41)
Room & Suite (22)
Dining (1)
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Overview
  • Excellent49%
  • Very good26%
  • Average11%
  • Poor7%
  • Terrible7%
Travelers talk about
“m club”(9 reviews)
“room updates”(2 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Charlotte Marriott SouthPark
Special Offer: Pampered Pet Package
Hotel deals
Offers from Charlotte Marriott SouthPark
Special Offer: Pampered Pet Package
Hotel deals
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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Traveler rating
42
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LanguageEnglish
42
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Show reviews that mention
All reviewsm clubrecent renovationsroom updatesmall across the streetevening appetizersrooms are beautifulinfused waterhardwood floorsthe concierge loungeaaa ratesouth parkfirst floorfire pitlarge tvlocation is greatnice propertyhigher floor
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1 - 5 of 90 reviews
A TripAdvisor Member
New York
244
Reviewed 3 days ago via mobile

Loving this hotel - rooms are recently renovated probably my favorite room and bathroom design at any property I have visited in the last few years. Every staff member I have interacted with has been friendly and helpful. Gym is large and well equipped. The...More

Thank A TripAdvisor Member
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 2 days ago

Thank you so much for taking the time to offer such a fabulous review of our hotel. I appreciate your wonderful comments about our renovated guest rooms and are gym; and am excited to share your opinion of our staff with everyone here. I am...More

Reviewed 4 days ago via mobile

Recently stayed at this property for a quick business trip. The outside of the building is a bit dated, but don’t be fooled. The interior is updated and sleek. The lobby and bar are very comfortable and centrally located. The bartenders are friendly readily available....More

Thank BMDtravels
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 3 days ago

Dear BMD Travels, Thank you so much for your wonderful review of our hotel. I appreciate your wonderful comments about our staff and the service you received, as well as for those about our new room product. I am so happy that you enjoyed your...More

Reviewed 4 days ago

There's a young lady by the name of Natosha that works at the M Level club, she's definitely an asset to Southpark Marriott. She's very sweet, personable and was willing to help with any questions, and she did it with a genuine smile.More

Thank Prican2018
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 3 days ago

Dear Prican2018, You are so kind to send in these wonderful comments about the service you received from Natosha in our M Club Lounge. We are so glad to hear that Natosha was able to answer your questions and deliver the type of experience we...More

Reviewed 1 week ago

I only stayed one night at this hotel and this was my first time. I thought the staff was friendly and helpful but too many issues makes me want to reconsider coming back! My room and was nice and clean, but I had several other...More

Thank LLAW007
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 1 week ago

LLAW007, Please accept my sincere apologies for your disappointment with the service you received at our hotel last weekend. I am happy to hear that our front desk staff was able to assist you with your printing needs as a Plan B; however understand that...More

Reviewed 2 weeks ago

We have stayed here just about every time we have visited Charlotte - many times. It has really gone downhill in the last two years or so, and we will be looking for a different hotel next time. Too bad, as the staff has always...More

Thank mvpj
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 2 weeks ago

mvpj, I am so sorry to hear about your disappointment with your recent stay at our hotel. I understand your concern with having the guest ice machine located on the first floor. We certainly did not intend to have this be an inconvenience to anyone...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Laundry Service
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$146 - $302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Charlotte
#9 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$146 - $302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Charlotte
#9 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (41)
Room & Suite (22)
Dining (1)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Kathryn L
September 28, 2017|
AnswerShow all 5 answers
Response from Hans K | Reviewed this property |
I believe they do allow service dogs - in fact by law they have to? Agree with the other response - mostly a parking lot - however there is a nice walk towards the left (exit) where you will find some grass spots - I ran... More
1
Vote
Chiki2399
September 14, 2017|
AnswerShow all 8 answers
Response from Valerie P | Reviewed this property |
Yes, they serve breakfast.
1
Vote
Room Tips
"I was near elevator so a tad noisy"
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"My tip would be to choose a different hotel"
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"Avoid this place and Expedia"
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"Somewhere else, the courtyard while not as modern service is excellent and consistent which cant be said for..."
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