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BEST WESTERN PLUS Sterling Hotel & Suites

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376 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Anchorage, United States
3 of 5 stars Reviewed 2 days ago NEW

Hotel seemed a bit run down outside and inside. Worked for what we needed to do for one night with airport shuttle. Breakfast was nice and open early enough before our flight. Staff was very friendly.

Review collected in partnership with Best Western

Helpful?
Thank Ronald R B
Carrboro, NC, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Room was clean, quiet, modern and comfortable. Fantastic pillows! Breakfast was much beyond the ordinary budget hotel breakfast. Bathroom was large with granite counter top and tiled tub. Large fluffy towels.

Review collected in partnership with Best Western

Helpful?
Thank Christopher C
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Good Afternoon, Thank you for your kind words. We have a very nice and hot breakfast. Everyone is welcome. We have a light train which runs behind our hotel to go to downtown or to go to one of the stadiums to watch a game. No need to drive. Very convenient. Again, thank you. Sincerely, Sunny More 

Virginia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Strictly observations: Elevators were out of service - did request a room on the ground floor and it was granted. The work out room was closed and appeared to be under renovation. The side doors were not very secure as a towel was being used too keep it from locking (see pic). Cigarette butts all over the ground. (see pic).... More 

Helpful?
Thank Spankyff
Nashville, Tennessee
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last week for 1 night. The elevator was broken and the front desk staff said it had been broken all week. Seedy area and the doors that should be locked were propped open. My truck and my co-workers truck windows were smashed out and tools stolen. The hotel could care less. Seems it happens all the... More 

Helpful?
Thank truckworks
Jonesborough
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This BW is close to the airport, good food right across the street, great shopping mall within 5 miles. The staff is always professional and very helpful. When we travel to Charlotte this is where we stay. Light rail service to Uptown is available just across the street.

Review collected in partnership with Best Western

Helpful?
1 Thank Dennis E
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Conveniently located for the airport and Carowinds. Friendly front desk staff. Hotel is older and needs updating. Some of the rooms have stale cigarette smoke smell from when hotel allowed smoking in rooms. I think I expected more from a Best Western

Helpful?
Thank Skpnc
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you being our valued guest and thank you writing a review. We are updating our hotel. Yes, we are conveniently located close to the Airport and the Carowinds. We are a 100% smoke free hotel but few people sneak in and smoke in the room. We do charge them $200.00 for smoking in the room. Again, apologizing for... More 

1 review
1 of 5 stars Reviewed August 12, 2016

Can't understand who certified this hotel as a Best Western "Plus" property. Seedy characters hang out in the parking lot, breakfast was unappealing, people smoked in the stairwells, doors which should have been locked were propped open. Staff seemed indifferent or poorly trained. Hotel website indicates a affiliation with "Golds Gym" but when my co worker inquired about a guest... More 

Review collected in partnership with Best Western

Helpful?
Thank 954lancem
Stanhope, United States
1 review
4 of 5 stars Reviewed August 8, 2016

Great for travelers en route. Clean room, well designed space, efficient for sharing. The hotel does not provide furniture that an en route traveler does not need (such as a dresser) but a desk/table was provided as well as an ample mini fridge. The sink/mirror area were outside of the bathroom which allowed for two or more to be getting... More 

Review collected in partnership with Best Western

Helpful?
Thank Courtney B
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you for your kind words. Yes, all the rooms have microwave and refrigerators. We are 100% non smoking hotel. Some guests go outside the building and smoke if they have to. Again, thank you for being a valued guest for us. Sincerely, Sunny More 

1 review
4 of 5 stars Reviewed July 30, 2016

We enjoyed our clean and comfortable room, especially our spacious refrigerator, the large desk for our work, and nice seating area. The staff was friendly and helpful. I had to take an online course the first day while my husband participated in a conference. I enjoyed having coffee from the coffee maker in the room and fast internet while I... More 

Helpful?
Thank Heidemarie H
Pico Rivera, United States
1 review
5 of 5 stars Reviewed July 29, 2016

Comfortable beds and hot breakfast is good. Reservations easy to make and checking in was a breeze. The room was clean and not too small, staff was nice and checking out was easy. I would recommend to a friend and if I need to come again for work I for sure will be staying here.

Review collected in partnership with Best Western

Helpful?
Thank Eric T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 E Woodlawn Rd, Charlotte, NC 28217-2202
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range: $93 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#64 Business Hotel in Charlotte
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