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BEST WESTERN PLUS Sterling Hotel & Suites

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370 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Conveniently located for the airport and Carowinds. Friendly front desk staff. Hotel is older and needs updating. Some of the rooms have stale cigarette smoke smell from when hotel allowed smoking in rooms. I think I expected more from a Best Western

Helpful?
Thank Skpnc
1 review
1 of 5 stars Reviewed 2 weeks ago

Can't understand who certified this hotel as a Best Western "Plus" property. Seedy characters hang out in the parking lot, breakfast was unappealing, people smoked in the stairwells, doors which should have been locked were propped open. Staff seemed indifferent or poorly trained. Hotel website indicates a affiliation with "Golds Gym" but when my co worker inquired about a guest... More 

Review collected in partnership with Best Western

Helpful?
Thank 954lancem
Stanhope, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great for travelers en route. Clean room, well designed space, efficient for sharing. The hotel does not provide furniture that an en route traveler does not need (such as a dresser) but a desk/table was provided as well as an ample mini fridge. The sink/mirror area were outside of the bathroom which allowed for two or more to be getting... More 

Review collected in partnership with Best Western

Helpful?
Thank Courtney B
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you for your kind words. Yes, all the rooms have microwave and refrigerators. We are 100% non smoking hotel. Some guests go outside the building and smoke if they have to. Again, thank you for being a valued guest for us. Sincerely, Sunny More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our clean and comfortable room, especially our spacious refrigerator, the large desk for our work, and nice seating area. The staff was friendly and helpful. I had to take an online course the first day while my husband participated in a conference. I enjoyed having coffee from the coffee maker in the room and fast internet while I... More 

Helpful?
Thank Heidemarie H
Pico Rivera, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Comfortable beds and hot breakfast is good. Reservations easy to make and checking in was a breeze. The room was clean and not too small, staff was nice and checking out was easy. I would recommend to a friend and if I need to come again for work I for sure will be staying here.

Review collected in partnership with Best Western

Helpful?
Thank Eric T
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two days while visiting NASCAR and Carowinds. Rooms where clean, breakfast was good. Enough free parking in front of the hotel. The hotel is situated conveniently next to the highway. A tram line to the city centre is nearby, but we haven't used that. Would I stay here again? Yes I would

Helpful?
Thank Joop B
north charleston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice hotel... Somethings need an upgrade and Queen beds instead of full size.. But would stay again.. Close to everything. The staff was friendly and I love the express check out. Maybe the side doors should be accessible with key instead having to come to front

Review collected in partnership with Best Western

Helpful?
Thank Latausha R
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My room was in front of the elevator and the ice machine. Elevator is not too noisy, but the ice machine: horrible. I requested another room, and it was accepted, as if they have known the problem. My second night was nice.

Helpful?
Thank Rémi B
NC
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here to be close to our grandsons swim meet in Huntersville Fitness and Aquatic Club. A very nice little hotel. Kati at the reception on checkin was great. She was professional, friendly and helpful. We had a pet friendly room. Room was clean and neat and well appointed. The hotel was exactly what we were looking for on... More 

Helpful?
Thank albertdelgarbino
1 review
4 of 5 stars Reviewed July 16, 2016 via mobile

We can down for an event. The hotel was sold out. The rooms were clean, comfortable and quiet. The staff were helpful and courteous. Restaurants in walking distance and their breakfast was fresh, hot and delicious.

Helpful?
Thank Merf G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 E Woodlawn Rd, Charlotte, NC 28217-2202
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range: $92 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Sterling Hotel Charlotte
Best Western Sterling Hotel And Suites
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#64 Business Hotel in Charlotte
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