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Sheraton Charlotte Airport Hotel

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#52 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Charlotte Airport Hotel
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439 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Johnstown, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Rooms were decent, lobby area was outstanding (very wide open, bar, restaurant, and casual meeting areas all within the lobby area). Food/Beer pricing was high for the quality, but you would expect that from a hotel restaurant. I will definitely be returning. It will be my hotel of choice for future stays.

Helpful?
Thank DWellser W
Santa Rosa
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Good 1 night stay if you need to be near the airport. Nice, modern style hotel with bar and restaurant. Rooms were clean & comfy. Nice bathroom & amenities. A shuttle takes you to the airport in 5-6 minutes. Or you can walk (if you have a rolling carry on) from the back exit and across a parking lot to... More 

Helpful?
Thank Linda R
Philadelphia, Pennsylvania
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for several nights on business and really enjoyed my stay. The rooms were comfortable with updated features (nightstand had ports to charge phones). Room and bathroom were both clean and spacious. The lobby is lovely and the pool is really cool! It has both an indoor and outdoor part, sort of like a lazy river pool, but... More 

Helpful?
Thank piecesofadream
Bryan, Texas
Level Contributor
149 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Got in late. But staff was over the top. Great people. Room was good and quiet. Close to airport good food and free parking. Nice place I would recommend this for any traveler through the airport. Clean well kept facility

Helpful?
Thank Yraveler
Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel. Staff friendly and knowledgeable about the city attractions. Great suite, nice and clean.will be back soon for sure. In door pool was nice and clean also. One of the best hotel i have ever stayed at. Thank you so much.

Helpful?
Thank darryl c
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Darryl, Thank you for taking the time to write such a wonderful review! Providing the best customer service and accommodations for our guests is of the utmost importance to us. I am thrilled that you enjoyed one of our newly renovated suites and the indoor/outdoor pool. It means a lot that you consider us one of the best hotels you’ve... More 

Cruz Bay, St. John
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Due to Tropical Storm Hermine I was grounded on my way back from the Virgin Islands to the Northeast. When I missed my connecting flight American Airlines offered me a grotesque discounted options at a Red Roof Inn. Some of us just don't travel that way. A quick call to AMEX concierge and I am on my way to the... More 

Helpful?
Thank princessbadissa
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for taking the time to share your experience with us! Although your flight was canceled, I am happy to hear you had a wonderful stay! Being an airport property, we understand how frustrating flight delays and cancellations can be. Our team strives to make each guest as comfortable and relaxed as possible. Our Sheraton Sweet Sleeper beds are... More 

North Wales, Pennsylvania
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel before and have always been happy. This time was different as we were traveling with the newest member of the family our puppy, Tucker. This was only the second time Tucker would be in a hotel and the first was not very restful. When we checked in Andre couldn't have been nicer. When I... More 

Helpful?
Thank Chris N
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Chris, thank you for choosing to return to the Sheraton Charlotte Airport! I am so happy to hear you had a wonderful experience with us! We are a pet friendly property, and we understand traveling with pets can sometimes be difficult. We treat pets as part of your family, and we want them to be just as comfortable as you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel for a 1 day overnight stay to catch a Carolina's Panthers game. Great location. Quiet, Easy access to interstate and local restaurants. Staff was great. Rooms were modern and very nice. Would definitely stay here again!

Helpful?
Thank Terrence C
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Terrence, thank you for taking the time to share you experience with us! We are conveniently located off Interstate 85 which makes is easy to get to restaurants and Uptown Charlotte. I am delighted that you enjoyed our newly renovated rooms and that the staff was helpful for you! We appreciate your kind words and hope to welcome you back... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff is excellent, very friendly and kind. My flight was canceled and their shuttle picked me up within 10 minutes and had me checked in to a very comfortable room. I ate at the ground floor restaurant and the had the chicken quesadilla which would rival an upscale Mexican cantina! Thank you for turning a very stressful bad day into... More 

Helpful?
Thank Sarah W
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Sarah, thank you for sharing your experience with us at the Sheraton Charlotte Airport! Although your flight was cancelled, I am delighted that you enjoyed your time with us! Being an airport property, we understand how stressful and chaotic traveling can be. We do our best to keep out guest as comfortable and relaxed as possible. I’m happy you were... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2016 via mobile

This Sheraton has a wonderful location. They are also pet friendly. The hotel is well maintained. The bar is located near the front desk, and the pool. When I checked in the front desk staff were very professional. They also provided my dog with food bowls, bed, and a cute bag carrier. Great place for your pet

Helpful?
Thank kchild1972
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for choosing the Sheraton Charlotte Airport as your destination! We really appreciate you taking the time to complete a wonderful review! We like to treat our pets as part of your family, and make traveling with them as easy as possible. Customer service is of the utmost importance to us and I am delighted you witnessed this first... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Dr, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208-3551
Location: United States > North Carolina > Charlotte
Price Range: $126 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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