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Sheraton Charlotte Airport Hotel

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Traveler (155)
Room & Suite (39)
Pool & Beach (8)
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Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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524 results
Traveler rating
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LanguageEnglish
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174
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94
43
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All reviewsclub floorcharlotte airportan indoor outdoor poolfront deskspg pointsbeautiful lobbynext morninglobby areashuttle servicefree internetvery nice hotelone night stayfitness centercltloungeattendeesconference
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1 - 5 of 524 reviews
Reviewed 2 days ago

great location, friendly helpful staff. food was pretty good. rooms were fairly clean could use an little updating especially the bathrooms. all in all, decent value for your money and i would recommend it

Thank btomasso
Hotel's Favorite
Reviewed 3 weeks ago

Loved the open space this older but very well maintained and upgraded hotel has. The platinum members lounge was small but the service was great!!! I look forward to my next business trip to this location.

Thank W2398BJkimm
Reviewed 5 days ago

I got stuck at the Charlotte Airport with my 4 year old daughter due to flight cancellations and booked the Sheraton because of the pool pictures. I expected more for the money! The second we walked in I noticed the smell of Febreeze, probably to...More

Thank Fiona A
Response from Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 3 days ago

Fiona A, Thank you for choosing the Sheraton Charlotte Airport Hotel. I am saddened to hear that your stay fell short of your expectations. I will make the Housekeeping Director aware of your comments as we continue to improve our services. I am delighted to...More

Reviewed 3 weeks ago via mobile

An older, albeit remodeled hotel. A little pricey, especially the breakfast buffet. Rooms are very good size and modern. Staff is the best attribute. My car battery died and they went out of their way to help me out

Thank Hector D
Reviewed April 10, 2018

We stay at the Sheraton Charlotte Airport Hotel quite frequently. On this particular trip, we happened to meet Saisy at the front desk. She was very friendly and welcoming. This property is one of our favorite SPG properties and we always look forward to returning....More

Thank Carol I
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$125 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$125 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (155)
Room & Suite (39)
Pool & Beach (8)
Dining (7)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
Susan A
June 5, 2017|
AnswerShow all 3 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Susan A
June 5, 2017|
AnswerShow all 2 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Jeanne H
February 22, 2017|
Answer
Response from Jennifer J | Property representative |
Good afternoon Jeanne, If you would like to book at least 5 sleeping rooms, I can offer you a group rate of $119 for one or two adults per room. There is an additional $20 per each additional adult per room. As guests of... More
0
Votes
Room Tips
"Convenient to airport."
Read review
"7th floor is fantastic -- very little noise or distractions."
Read review
"If you get a room on the back parking lot side, you can watch planes fly over head"
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"Don't pay to upgrade to use the Sheraton club at this hotel."
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