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Residence Inn Charlotte University Research Park

Traveler (3)
Room & Suite (14)
Video (1)

About

#109 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
77Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
31Reviews
3Q+A
7Room tips
Traveler rating
  • 15
  • 8
  • 6
  • 1
  • 1
Time of year
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Popular mentions
Too dated for the price! The door didn't close as securely as I've seen in other hotels so I put a chair against it. Creepy. Old carpet, old sofa and chair but the bed was nice. The 10 cup coffee pot could be replaced since the filter unit didn't close from wear. The bathroom
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Response from erick651, General Manager at Residence Inn Charlotte University Research Park
Responded Mar 1, 2019
Mary K, Thank you for taking time to review your stay at the Residence Inn by Marriott Charlotte University. At the Residence Inn we understand how the price to condition is important to our guests. During the time your were with us was an overall high demand weekend in Charlotte with the NBA Allstar game in town. The hotel was priced competitively within the Market. In regard to the hotel being worn, the entire facility was renovated in 2016 with the most recent amenities and features that all the new properties have. It is our pleasure to ensure that our guests have the most up to date features and amenities to enjoy during our guests stay.
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Stayed here on business for two nights. The weather was chilly and rainy. Thermostat did not go above 70 even though it was set 73-75. I had several spiders in my room. Clean otherwise. Great shower. Quiet location of my room even though it is located on a busy street. Lots of
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Response from TeamMarriott, General Manager at Residence Inn Charlotte University Research Park
Responded Jan 26, 2019
Dear 973keels, Thank you for choosing Residence Inn Charlotte University Research Park while here for business. We are glad you liked our courteous service and convenient location. We appreciate your feedback and letting us know regarding areas where we can improve. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Eric Knesel General Manager
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I understand why the hotel does it, but when I checked into my room, it was 55 degrees in the room. And the heating system they have is very slow to bring a room up to temperature. I went out for 3 hours, and when I came back, the room had only made it to 63. They were
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Response from 00gc, General Manager at Residence Inn Charlotte University Research Park
Responded Jan 21, 2019
Dear Gapoi99, Thank you so much posting a review. We are happy to read that your stay with us overall was a good one. However, we do want to apologize that the heating unit in your room was not working properly, and for the inconvenience this caused. We are glad that our staff took care of moving you to a new room. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Eric Knesel General Manager
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Having stayed at various Marriott properties over last 25-years and in various countries, this was one location that stood out for what was missing. The hotel had not toiletries in the bathroom and as a business traveler, that's something you do not always carry. Despite
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Response from 00gc, Manager at Residence Inn Charlotte University Research Park
Responded Nov 24, 2018
Dear MNLeisureTraveller, Thank you for taking the time to rate your stay with us. We are disappointed to know that you had issues with the lack of toiletries, and we would welcome another opportunity to show you this is not our standard. We appreciate the feedback, and we hope to see you the next time you are in Charlotte. Sincerely, Eric Knesel General Manager
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I travel a good bit for work and for fun. As an elite Marriott member, I stay at a lot of different Marriott branded properties. I typically use Trip Advisor to share unique and special places that I come across and chain hotels don’t typically fall into this category. The
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Response from TeamMarriott, General Manager at Residence Inn Charlotte University Research Park
Responded Nov 22, 2018
Dear SCtoNC, It was a pleasure having you as our guest at Residence Inn Charlotte University Research Park. We are thrilled you stayed during Thanksgiving and had a great experience. Also, we appreciate you complimenting us on our excellent customer service. Thank you so much for your wonderful feedback, and we look forward to welcoming you back soon for another outstanding stay. Sincerely, Eric Knesel General Manager
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PRICE RANGE
$122 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn charlottecharlotte residence inn
LOCATION
United StatesNorth CarolinaCharlotteMineral Springs
NUMBER OF ROOMS
91
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