We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charlotte Marriott City Center

Hotel website
Hotel deals
Hotel packages
100 West Trade St, Charlotte, NC 28202
Special Offer
Couples Getaway in Uptown
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Charlotte Marriott City Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

649 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 636: English reviews
New York City, New York
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and i stayed at this hotel when I accompanied him on a business trip. Great location for all the shops and local restaurants. The hotel was undergoing restoration when we were there but the staff could not have been more helpful. A must stay.

Helpful?
Thank jobob10
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed recently for one full day and night. The property was undergoing renovations but was still very beautiful. The room with a King size bed was clean and nice with a large screen TV on the wall. The only problems I encountered were with billing. I asked the front desk agent when I checked in if I could put... More 

Helpful?
Thank Marvin Alex H
Cohoes, New York
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night on a business trip. My room was very nice and clean. There is no free continental breakfast, you have to buy it from their bistro. I found it to be a little pricey and the service was a little slow but when I finally got it it was very good. Free wifi is included... More 

Helpful?
Thank wanderlust0914
Silver Spring, Maryland
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a number of times while travelling to Charlotte for work. It's a pretty standard Marriott hotel, good location, good services, ok food. Doesn't give me any reason to complain about anything, but also don't have anything special to say. It's just a good, up to par Marriott.

Helpful?
Thank MaxCat888
Chandra W, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Hello MaxCat888, Thank you for taking the time to let us know about your recent visit to the Charlotte Marriott City Center. We appreciate your comments and we look forward to welcoming you back to our newly renovated and re-branded hotel. We are very excited to introduce all of our guests to unique food and beverage outlets, a state-of-the-art event... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was under renovation in some areas, so the check-in area was setup in a banquet room. However, it was a smooth process. The employees were helpful and fast. Anytime we called down to an "at your service" agent, we had a knock on the door within a few minutes. The room looked new. It was clean and comfortable!... More 

Helpful?
Thank AshtonCarr
1 review
2 of 5 stars Reviewed 2 weeks ago

I booked this room back about 9 months ago when I purchased my Wizard of Oz tickets. At the time there was no mandatory valet parking therefore I don't think I should have had to pay the fee. The guy at the front desk didn't know what he was doing and swiped my card about 4 times which of course... More 

Helpful?
Thank Susan H
Chandra W, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Hello Susan H, Thank you for taking the time to review your recent visit to the Charlotte Marriott City Center. We sincerely apologize for any inconvenience you have experienced during your stay due to the recent changes in the hotel parking options as well as during the check in process. We have alerted our accounting team to ensure they’re able... More 

Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

As a business traveler who frequently stays in Marriott's, I've come to expect a certain level of quality with this chain. This location does not meet those standards. When we arrived the valet was not friendly, did not help us with our luggage. The pool featured in these pictures is not available due to the remodel. The wifi is $14... More 

Helpful?
1 Thank OliviaW1975
Chandra W, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Thanks for leaving a review. We completely understand how not receiving friendly service from our valet and feeling mislead about pool availability left you disappointed with your overall experience. Please accept our sincerest apology for this experience. The pool was removed from our Marriott website long ago, but we will also check other websites to see if any of them... More 

Croydon, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I've been traveling and staying at hotels for a while now and my experience at this hotel will never leave my heart. Of course the room was amazing and clean but the front desk there was a thousand times more amazing. My boyfriend and I were traveling from New Orleans and in the process he lost his wallet. It was... More 

Helpful?
Thank briannabranchide
England
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a group in May for the Coco Cola 600, the hotel was undergoing refurbishment to the lobby so there was a temporary arrangement which was OK, valet parking was efficient, rooms were Marriott standard, breakfast adequate. Location is great for the city centre and speed street which has a great atmosphere for race fans. Circuit about 30min... More 

Helpful?
Thank Leadon
Boston, Massachusetts
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been traveling to Charlotte every week for work since April 2015. Full disclosure, I am a little biased in my review as I have stayed over 200 nights at this particular Marriott. I have had the pleasure of seeing the hotel pre and post renovation and have been really impressed with the rooms. I have many colleagues who... More 

Helpful?
Thank Daniel V
Chandra W, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Thanks for leaving a review! We are pleased that you enjoyed your overall stay and are spreading the news to your friends about our new design! We truly appreciate your loyalty to us and look forward to seeing you soon for your next visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question

190 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (96)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (12)
Viewed
Room/Suite (39)
Viewed
View from Room (4)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (54)
Viewed
Amenities (4)
Viewed
Pool (4)
Viewed
Dining (2)
Viewed
Standard Double (26)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Charlotte hotels
Third Ward
Courtyard Charlotte City Center
Second Ward
Hilton Charlotte Center City
Show Prices
Show Prices
Show Prices
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#61 of 175 in Charlotte
4.0 of 5 stars 1,618 reviews
First Ward
Holiday Inn Charlotte - Center City
Third Ward
Residence Inn Charlotte Uptown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
An exciting transformation of guest rooms, lobby & public areas is underway at the Charlotte Marriott City Center as we bring the future of travel to life. More local. More authentic. Located in the heart of Charlotte's business district, our hotel offers easy access to some the city's premier destinations, including the Bank of America Stadium and the NASCAR Hall of Fame. Our hotel is perfectly suited for both business conventions and wedding receptions with 20,000 square feet of dynamic meeting space. The Charlotte Marriott City Center has everything you need for truly brilliant travel. ... more   less 

Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Fourth Ward
Price Range: $151 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 446
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Odigeo, Expedia, Priceline, Hotwire and Travelocity so you can book your Charlotte Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Hotel Style:
#51 Business Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay