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Room & Suite (66)
Dining (55)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Charlotte Marriott City Center
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#50 of 208 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Bringing new polish to a building filled with history and character, Charlotte Marriott City Center is breaking the mold of hotel design with a residential-style aesthetic. Our downtown Charlotte, North Carolina hotel's reinvented style draws the Charlotte community into dynamic, tech-enabled public spaces perfect for connectivity and integration. Our fresh, open-design approach to the traditional hotel lobby features a coffee social hub with locally sourced coffee, unique retail and limited-edition food selections. Stoke, a community-inspired dining experience with an immersive kitchen, places guests in the center of the action. We've tailored our guest room designs with inventive solutions, and our new fitness concept goes beyond the ordinary with more than 600 on-demand workouts and state-of-the-art equipment. Foster collaboration and harness the ingenuity of your group in 20,000 square feet of flexible meeting space, including our new Event Hub with high-end technology enhancements.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Taxi service
Conference facilities
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Location
Full view
100Great for walkers
Grade: 100 out of 100
200Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
100 West Trade Street, Charlotte, NC 28202
Getting there
Rental CarsSee rental cars from $24/day
1,045Reviews21Q+A100Room tips
Reviews
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Popular mentions
Always stay at Marriott hotels and are proud rewards members, but this hotel did not live up to standards. Pulled in and sat in front of hotel waiting for advertised valet that never showed. Due to Covid this amenity has been suspended, understandable, but note this on your website. After travelling 5 hrs was looking forward to the M club only to find out after getting there that this amenity has been suspended also. Once again, understandable, but not on the website...strike 2. So upon finding this out, hotel offered up 2 dry salads that they charged us $18 for and $10 to park ourselves in their dingy basement. Next morning, nothing as far as complimentary breakfast either. At least Residence Inn gives box breakfast. Get your act together Marriott, you've had plenty of time. But I wont visit you again.…
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Pulled up to valet parking and waited.. finally went inside and was informed valet was suspended. A sign or an update on website would have been nice. Mclub and all food options are not operating due to Covid. Motel room are small but upgraded. We were traveling through on our way to Florida, and chose this hotel for the supposedly amenities, which were all suspended. Would not recommend staying here.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Clean but dated. Friendly staff, OK gym, good location, and looks like restaurant had a nice wine selection. Reasonably priced. Rooms were clean but small. Not busy but couldn’t give much in the way of upgrades.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
Helpful
We stayed here with a wedding party. The rooms were comfortable and quiet. The bathroom was fairly spacious and had a nice counter to put things on. The shower was great. The only downside was the hanging part of the closet was maybe 8" wide...one man's suit and one dress filled it up. There were shelves for other items and two drawers (one under the coffee maker). Also if I were there on business, there was no sitting desk/area. There was a table you could move but you'd have to sit on the couch. The staff was very accommodating and friendly. And the location was terrific. Self parking was only $10/day.
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Date of stay: October 2020
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
If you have stayed at other Marriott’s in the past; don’t expect the same quality here. When I first arrived at the property I pulled up to the valet area (they aren’t currently offering valet due to COVID, fair enough) and was immediately met by some random person that I later understood to be an employee. I’m currently attempting to unload a substantial amount of luggage out of my vehicle alone; rather than greeting me or asking if I needed any assistance he kept barking off orders to me to move my vehicle. I explained as soon as I sit my stuff down I will move the vehicle; his reply was he needed me to go ahead and move my vehicle. I responded once again, once I sit my stuff down I will move it, he said “like sit it down in your room?” I stated no and I pointed once again I will leave my things at the front door to fulfill your demands. I asked a couple of questions on the chat about finding a pool that may be available in the area where I was replied to by Wes. He stated they did not have a pool on property and stated day passes were offered at their sister property. I asked if he knew how much those were or how they worked, he replied no. I feel like the staff can’t be so overwhelmed that they can’t go beyond the “required scope of reply”. It was made clear to me they had no desire to help me figure it out so I took to google to figure this out alone. I also request some dental kits to be sent to my room via the app as TSA decided to take my tube of toothpaste at the airport. The kits never arrived but the app certainly showed them as delivered. The chromecast on the tv doesn’t work and the WiFi barely works at best, don’t attempt to do much business-related work. The furniture in my room showed heavy wear and tear. The chair, couch and bedsheets in my room were heavily stained upon arrival. All of the restaurants are bars were closed (again I understand COVID is occurring) although it seems strange considering the rest of the city is open and doing its thing. Later that night upon trying to use my mobile key to access the front door it didn’t work, I had to knock on the door to finally be greeted by someone helpful and pleasant. He stated the mobile key has a lot of issues and he made me two physical keys. Overall, I feel the property was an absolute let down and the staff need a bit of customer service training. Out of numerous staff members I interacted with there was only one that was professional, pleasant, and helpful. The hotel is overpriced for what you get, there are MUCH better options offered in the uptown area! I hope the hotel can get a grasp on their staff and what they have to offer on the property as it has huge potential in my opinion but falls very short of other Marriott’s I’ve stayed at.…
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Date of stay: August 2020Trip type: Traveled on business
Value
Service
Sleep Quality
3 Helpful votes
Helpful
PRICE RANGE
$195 - $506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte marriott city hotel charlotte, marriott charlotte
LOCATION
United StatesNorth CarolinaCharlotteFourth Ward
NUMBER OF ROOMS
446
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Claim Your Listing Frequently Asked Questions about Charlotte Marriott City Center
Which popular attractions are close to Charlotte Marriott City Center?
Nearby attractions include BB&T Ballpark (0.3 miles), Belk Theater at Blumenthal Performing Arts Center (0.1 miles), and Levine Museum of the New South (0.3 miles).
What are some of the property amenities at Charlotte Marriott City Center?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Charlotte Marriott City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Charlotte Marriott City Center?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Charlotte Marriott City Center?
Conveniently located restaurants include The Capital Grille, Amelie's, and Luce Restaurant & Bar.
Are there opportunities to exercise at Charlotte Marriott City Center?
Yes, guests have access to a fitness center during their stay.
Is Charlotte Marriott City Center located near the city center?
Yes, it is 0.2 miles away from the center of Charlotte.
Does Charlotte Marriott City Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Charlotte Marriott City Center?
Many travelers enjoy visiting Historic Rosedale (2.8 miles), St Peter's Episcopal Church (0.2 miles), and Mecklenburg County Vietnam Veterans Memorial (1.0 miles).
Is Charlotte Marriott City Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.