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Holiday Inn Charlotte Airport Hotel

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Traveler (51)
Room & Suite (168)
Dining (24)
Overview
  • Excellent52%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“hub bar”(5 reviews)
“front desk”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (377)
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183
109
46
12
7
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All reviewscharlotte airporthub barfront deskbig hotelon site restaurantfree shuttleflight cancellationshuttle serviceroom was cleanan overnight layoveramerican airlinesnext morningminute drivehousekeeping staffking roomconvenient locationone night stay
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1 - 5 of 357 reviews
Reviewed 2 days ago via mobile

I have to say that despite a few hiccups along they way, the staff was great! They were excellent at helping me feel like I was welcome. Which as any of you know.. traveling on business, gets pretty lonely sometimes. The two that impressed me...More

Thank Kyle C
Hotel's Favorite
Reviewed September 27, 2017

You walk in and you are greeted by Bhumi. Who and what are Bhumi? She is the front desk person who is just a complete shot of adrenaline. She will make anyone happy and exciting no matter how difficult your day. The other front desk...More

Thank TravelManSouth
Response from Amy G, Manager at Holiday Inn Charlotte Airport HotelResponded September 29, 2017

Thank you for taking time to share your recent experience and for recognizing one of our newest team members Bhumi. Your kind words are making us so proud and we will be sure to share with our team as we can all strive to be...More

Reviewed 2 weeks ago via mobile

My family and I stayed at this hotel on 2 separate occasions over spring break. It’s a good hotel at a reasonable price. Free shuttle to and from the airport is fantastic. If you’re flying in and need a good hotel I would recommend this...More

Thank Tom H
Response from Heather B, Front Office Manager at Holiday Inn Charlotte Airport HotelResponded 1 week ago

Tom, It makes our day to receive such a positive review! Our team strives to provide 5-star service in all our efforts. Our shuttle service runs 24 hours and is complimentary to all guest. We hope the remaining of your travels went smoothly and we...More

Reviewed 3 weeks ago

Very nice room, awesome bed, instant check-in, clean and courteous service. Exceeded all of our expectations. Offered a 10% off coupon to eat dinner in the restaurant on premises but we had already had dinner. Parking very convenient. Less than 5 minutes to CLT terminal.More

Thank mcc1229
Response from Heather B, Front Office Manager at Holiday Inn Charlotte Airport HotelResponded 1 week ago

This is a fantastic review! Thank you for taking the time to share your feedback with our team. We strive, as a team, to provide service that we can autograph with excellence and it is our pleasure to hear that we exceeded all of your...More

Reviewed 3 weeks ago via mobile

Standard Holiday Inn with a great on site restaurant. The food is delicious and Tom the bartender is the man. They have live music on Tuesday evenings aswell. I would recommend this hotel and restaurant to anyone. The airport shuttle runs on the half hour...More

Thank Kevin C
Response from Heather B, Front Office Manager at Holiday Inn Charlotte Airport HotelResponded 1 week ago

Kevin, We love that you took the time to remember Tom's name and giving him a positive shout out online! We value your feedback and thank you for being a loyal patron to Holiday Inn Charlotte Airport. We look forward to your next visit.

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Most Booked Properties in Charlotte, NC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Free Parking
Multilingual Staff
Breakfast Available
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$106 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Charlotte
#30 Business Hotel in Charlotte
Room types
Family Rooms, Non-Smoking Rooms, Suites
Details
Price range
$106 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Charlotte
#30 Business Hotel in Charlotte
Room types
Family Rooms, Non-Smoking Rooms, Suites
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Traveler (51)
Room & Suite (168)
Dining (24)
Pool & Beach (14)
Amenities (52)
Business Center & Event Rooms (1)
Questions & Answers
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amberleanne87
February 11, 2018|
AnswerShow all 5 answers
Response from Paul L | Reviewed this property |
No noise at all; but, room was a bit small. Hotel was under renovation when I was there last year, but still was very accommodating.
1
Vote
sh7313
October 21, 2017|
AnswerShow all 6 answers
Response from Jonnyjetprop | Reviewed this property |
I was told that they'd take you within a couple of miles of the hotel. I'm not sure how far away the bus station is. I know that Uber is quite active in the area for an alternative.
1
Vote
PettsWVU01
February 9, 2017|
AnswerShow all 6 answers
Response from Alexia M | Property representative |
Good morning, We do have a Park and Fly program that is $25 for the first 7 days. We look forward to serving you! Alexia
1
Vote
Room Tips
"first floor is great, not noisy at all"
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"Get a room that faces away from the airport runway as CLT is a FedEx hub and you'll hear planes ALL NIGHT..."
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"Okay for the price; don't be fussy."
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"Rooms were above average"
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