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Hilton Charlotte University Place

Priceline$130*
View Deal
#19 of 177 Hotels in Charlotte
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$148*
$130*
Great Deal
$143*
$134*
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Hilton Charlotte University Place
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1,484 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte University Place
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Showing 1,469: English reviews
Bernalillo
Reviewed April 10, 2016

The property represents Hilton very well, it may be a little old and tired but the staff makes up for it. From valet to front end excellent. My only real complaints was not very hot water at 6:30 am and their breakfast buffet way over priced even for a Hilton. Their room service was excellent and the hamburger was great....

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Helpful?
Thank Jack L
Marieta B, Guest Loyalty at Hilton Charlotte University Place, responded to this review

Dear Jack L, Thank you for your positive feedback from your recent stay. We have recently renovated our property to offer a better product for our guests and are continuing to make improvements. We were glad to hear that our staff all made you feel welcome. We look forward to seeing you again in the near future. I will pass...

Lewiston Woodville, North Carolina
Reviewed April 9, 2016 via mobile

Had an outstanding time here at The Hilton in the University area of Charlotte Nc. The lady enjoyed the view, the cleanliness, the great staff and restaurants. This was a nice experience. The hotel is right in the center of almost anywhere you like to go. The prices were very reasonable for this hotel. I sure to stay here again...

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Helpful?
Thank Antonio W
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Antonio W, Thank you for the 5-STAR REVIEW of your recent stay. We were delighted to hear you enjoyed one of our newly renovated rooms over looking the lake and that our staff went above and beyond to make you feel welcome. Hats off to one of our Front Office Supervisors, Juan Carlos for taking great care of you....

Valley Stream, New York
Reviewed April 6, 2016 via mobile

I was pleasantly surprised by this venue! I just remember going to the Marriott brunches with family when I was younger and hating it so when I heard we were going here this year it was a little off putting. It actually was really, really good! The spread was amazing, raw bar, seafood, carving station with roasted duck and braised...

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Helpful?
Thank awesomemike
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear AwesomeMike, Thank you for your excellent review of your dining experience for our Easter Brunch. We are very excited to hear great feedback from our guests. Hats off to our Food & Beverage Team for doing an outstanding job in preparing the food and setting up such a wonderful spread. We welcome you back!! Thank you for the great...

Glastonbury, United States
Reviewed April 6, 2016

The front desk staff was unusually unfriendly. I did not feel welcomed at all. When I was leaving it seemed like a bother to get a printed copy of my bill and was never asked how my stay was, etc. The room was nothing too special. I was staying there on business trip and I don't think I would choose...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Betsy M
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Betsy M, I was disheartened to hear about the poor service you received during check-out. We appreciate the candid feedback of our guests, as it give us a clear picture of the areas in which we fell short and I will share your comments with our Front Desk Manager. We use these reviews as training tools for our staff...

Roanoke, United States
Reviewed April 5, 2016

The hotel was great and had a great location and view if you get a water view. Staff was friendly and attentive! They even give you complimentary water and the check in time took no time at all. Hotel was clean! Will defiantly stay here again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Erin P
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Erin P, Thank you for your excellent 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed the convenient location. We were also very happy to hear that our staff went above and beyond to deliver you excellent customer service. Your review speaks volumes to prospective guests looking for a hotel to stay that cares...

Cary, NC, United States
Reviewed April 3, 2016

Have stayed here several times before, and the quality and service have been excellent each time. The location is great, the rooms are very nice and the staff is unfailingly pleasant and helpful. I'll use them the next time I have an overnight trip to Charlotte.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard H O
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Richard, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We strive to make every guest feel important and we are glad to hear that you will be back to stay with us again soon. Thank you for your referrals to...

Charlottesville, Virginia
Reviewed April 1, 2016

Very polite and professional staff! Comfortable beds! I didn't try the restaurant but I'll be back. Good hotel for business or family. No indoor pool but the outdoor pool looks nice. Too cool for us to use this trip.

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Helpful?
Thank Tom C
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Tom C, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We strive to make every guest feel important and we are glad to hear that you will be back to stay with us again soon. We hope you will have...

Columbia, SC, United States
Reviewed March 31, 2016

Easy in & easy out. Digital Key availability on the phone made this stay so easy I barely even needed to stop in at the front desk. Great new feature and of course getting a copy of the bill emailed means I won't lose the receipt. The only thing to make this better would be to provide better internet access...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Byron D
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Bryon D, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. It was great to get feedback from our new Hilton Honors Digital Key Check-in and were glad to hear that it was so convenient and easy to use. We strive...

New Hampshire, United States
Reviewed March 31, 2016

My stay was excellent. My room turned out to be right over the giant a/c compressor outiside, but the windows are so soundproofed I barely heard it. I ordered a snack and glass of wine in my room the night I arrived and it arrived within minutes. I was woken up at 1:30 a.m. by the guest in the room...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Christine M
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Christine M, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. I am sorry you were disturbed by another guest speaking loud on the phone, but yes, we do have rooms that are not adjoining to one another. Hats off to...

North Carolina
Reviewed March 30, 2016

Stayed here for a business trip weekend. I had a king bed but my friends had a double bed room . They said the beds were too small for 3 people to a room. I was near the elevators, drink machine and ice machines. But I didn't have any noise issues. The hotel was clean. Room was clean and had...

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Helpful?
Thank Atv-cruiser
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear ATV Cruiser, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We were glad to hear that our hotel is conveniently located to many shops and restaurants within walking distance. We were glad you found the rooms comfortable, fresh and clean....

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Location: United States > North Carolina > Charlotte
Price Range: $133 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cancelon, Orbitz, Hotwire, Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Charlotte University Place staff and other travelers.
11 questions
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See all questions (11)

Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great views of lake and shopping area towards side and rear of hotel.”
BrideMomSanAntonio, 2 weeks ago | Read review
“ask for lake view and roof air conditioning (not the one on the wall that are all quite noisy)”
StefanoS476, 2 weeks ago | Read review
“Room 713 was a standard room”
90edwardd, 4 weeks ago | Read review
“I'm a Hilton rewards member. I have never had a bad room.”
Traveling_Ms_Mariah, 4 weeks ago | Read review
“Rooms on the other side of the hotel from the road could hear noise from ventilation equipment (or whatever is back there).”
471jimb, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$130* /night
View Deal
Booking.com$143
Orbitz.com$134
AMOMA$148
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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