We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Charlotte

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Embassy Suites by Hilton Charlotte
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

983 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 976: English reviews
Massillon, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

The hotel is under construction, which we were never told. The carts to put the luggage in the room were never available. The staff was dismissive about the quality of the hotel. The breakfast area was overloaded and small. I would not recommend this hotel to anyone.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dwan R
Charlotte, United States
2 of 5 stars Reviewed yesterday NEW

I was scheduled to stay for 5 days but due to the unpleasant conditions of heavy construction/ remodeling I had to leave to go another Hotel in 2 days. The overall cleanliness was very poor. On the Bright side The breakfast staff was terrific!! Also kudos to Markus and Avery!!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vivian G
Florence, United States
2 of 5 stars Reviewed yesterday NEW

This property, even though there was a major renovation in progress, is terribly maintained and managed. Youth basketball teams were mostly out of control, rooms were cheaply remodeled, and staff seemed rather unfriendly.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Eric A D
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great 1 night stay at this hotel. The front desk staff was polite and helpful. Entire mid section of the hotel is being renovated, so you will not see the beautiful atmosphere that you expect from an Embassey. But the rooms are completely renovated and clean. Pool was an ok size and they keep towels available in... More 

Helpful?
Thank leslie S
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi leslie S Thanks very much for your comments on the hotel. I'm happy to see you enjoyed your stay with us and will return once our renovation is completed. We should have our new restaurant and lounge open in early September. We look forward to having your return. Cheers! Kevin - GM More 

Bennington, Vermont
1 review
4 of 5 stars Reviewed 3 days ago NEW

All was great except the breakfast and managers reception. There were just to many people at both. I had a problem finding a place to sit at both! Otherwise the experience was fine and a good value and great location near airport and they pick you up, no problem.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kenneth S
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi Kenneth S Thank you for your review. I apologize for the lack of seating your experienced. We are in a temporary situation due to our renovation but will have the work completed shortly. I'm happy to see you took advantage of our complimentary transportation from the airport. I hope to have you return soon to see the great new... More 

Mansfield, Massachusetts
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here by chance & would go back in a heartbeat. The suites are all renovated beautifully & quite spacious. The price was great & included a free cocktail reception & breakfast. I definitely recommend Embassy Suites .

Helpful?
Thank Jeri R
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi Jeri R, Thanks so much for your comments. I'm thrilled to see you love the updates we've made in all our rooms. I hope to have you return soon to see our new restaurant and lounge. All the best, Kevin - GM More 

New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We almost always stay at an Embassy Suites whenever we go out of state and our experience is mostly exemplary except for this time from this location. Embassy suites usually have an atrium which is the center piece of the hotel but with this particular location the entire atrium was demolished and looks like a construction site in NYC furthermore... More 

Helpful?
Thank Fuhhgedaboutit
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi Guhhgedaboutit, Thank you for your comments. I review all comments with our team as we use this information to constantly improve the service we provide. I am sorry about the atrium during your stay. I realize we had a couple weeks with plastic sheeting to prevent dust from settling into guest areas. We've made enough progress now that the... More 

Boston
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Hotel is under renovation and unfortunately its very dirty. The restaurant floors and walls were filthy, I did not think it safe to eat in that space though breakfast was included we opted to eat out at an additional expense. It is right off I-77 which is a plus. Hopefully these things get better post renovations. The entire first floor... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Calicia M
Easley, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I really like this hotel. I have stayed at many of the larger and more expensive hotels in Charlotte. I always go back to this one due to the friendly staff, and rooms. For the price you get a ton of extras. Plus the rooms are updated and clean.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christopher B
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great room. Great made to order free breakfast. food and drinks were very good. Friendly courteous staff Could have been clearer on checkout procedure. Great experience despite renovation to atrium being conducted

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Valorie V
Questions? Get answers from hotel staff and past guests. Ask a question

300 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (147)
Viewed
Dining (14)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (2)
Viewed
Room/Suite (33)
Viewed
Bathroom (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (66)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (76)
Viewed
Amenities (9)
Viewed
Pool (7)
Viewed
Dining (12)
Viewed
The Hotel (18)
Viewed
Two-Room Two Double Beds Suite (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (23)
Viewed
Business Center/Function Rooms (7)
Viewed
Pool/Beach Area (4)
Viewed
Dining (12)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Charlotte hotels
HYATT house Charlotte Airport
#42 of 176 in Charlotte
4.0 of 5 stars 334 reviews
Show Prices
Show Prices
Show Prices
Eagle Lake
Renaissance Charlotte Suites Hotel
Eagle Lake
Hyatt Place Charlotte Airport/Lake Pointe
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $132 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Hotwire, Travelocity, Expedia, Priceline, Odigeo and Orbitz so you can book your Embassy Suites by Hilton Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay