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Courtyard Charlotte University Research Park

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#64 of 176 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte University Research Park
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
North Charleston, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We recently stayed four nights here and couldn't have been more pleased with our stay. Room was clean, staff was friendly, facilities well maintained! Great location also, 3-5 minute drive from UNC-C. We had breakfast from the hotel restaurant "The Bistro", it was much better than expected for a made to order yet informal dining experience. Starbucks coffee was also... More 

Helpful?
Thank Chdennis1
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for your kind words about our hotel! The team takes great pride in the service and amenities offered and I'm so happy many of them met your expectations and made for a great stay. We understand the perception around "hotel" breakfasts so The Bistro strives to change those expectations by offering a great variety of healthy... More 

Singer Island, Florida
Level Contributor
140 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business. The employee who checked us in was so nice! It's a usual courtyard, has a pool, nice room but could use a little updating. Lots of restaurants around the area and a restaurant in the hotel. Quiet room even though it backed up the Elevator.

Helpful?
Thank Carolyn P
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for providing feedback about your stay with us while in the area for business. We take great pride in the service offered at our hotel so I'm delighted to hear that our front desk team left a positive impression on you! I notice you felt the rooms needed updating, if you have a moment I would... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff is friendly, rooms exceptional clean and beds comfortable. Restaurants close by but I would highly recommend the in house bistro. Good food choices, excellent wine selection and a newly added feature of boxed lunches. A great value add for business travelers. Will be a frequent traveler here.

Helpful?
Thank Mg G
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for taking the time to provide feedback about your stays with us. It's rewarding to here the positive impression the rooms, hotel, and Bistro have made on you. We're also very excited about the new Boxed Lunch offering and hope more guests are able to benefit from it! We look forward to welcoming you back on... More 

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

Be WARNED!!!!! They charged my credit card 10 months later, on top that the Jacuzzi did not work, there was no microwave in the so called suite, and the hotel at the time was in desperate need of renovations. I am most upset about them keeping my credit card information on file and actually charging me 10 months later, with... More 

Helpful?
Thank isaactawana
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, I am shocked to hear that you are seeing a charge to your credit card 10 months after staying with us. This is very concerning as it is not a practice of our hotel or Marriott International. Please contact me as soon as possible at 704-549-4888 so we can gather additional information to resolve this immediately. If it... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent customer service by the front desk staff. They are very welcoming and always thank you for being a loyal Marriott Rewards Member. Rooms are clean and the beds are comfortable. The location is good. The little Bistro is also good and the lady who works there in the morning is awesome!

Helpful?
Thank margeh853
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Our team was happy to hear about your positive service experience with our front desk staff, comfort in our rooms, and Bistro staff! We look forward to continuing this level of service on your future stays! With Hospitality, Felicia L. Assist. General Manager More 

Winston Salem
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

I've stayed here a number of times for work but always forget to write about it. I guess work travel isn't quite as exciting as vacation. The team at this hotel delivers excellent customer service every time I stay. It's a very busy front desk, bistro, and housekeeping but they make time for the needs of each guest. It's location... More 

Helpful?
Thank Vanessa S
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for your kind words regarding your previous stays with us! Our team was thrilled to hear that they had succeeded in providing you a consistently excellent stay each time you have visited and we all look forward to continue delivering that high-level service on future visits! In the Spirit of Hospitality, Felicia L. Assistant General Manager More 

Atlanta, Georgia
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 13, 2016

The room was super clean and the bed was very comfy. I liked that there were several restaurants within walking distance to the hotel (a really good Mexican place- Los Arcos, Chick-fil-A, a TGI Friday's, etc). There was also shopping really close as well- I remember seeing a Ross among other stores. There were lots of sidewalks near by too,... More 

Helpful?
Thank MelissaY858
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Our team will be thrilled to hear your feedback about your stay with us! Our housekeepers take great pride in the quality of rooms they turnover. We are lucky to be located in our area of University City so I'm also happy you found the nearby shops and restaurants to your liking. We look forward to welcoming you... More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed June 19, 2016

You could have a marching band in full rehearsal in the room next to you and this hotel will do nothing about it! I notified the front desk around 3am about shouting neighbors, and the woman on duty was rude, with no apology or offer to do anything. Then, just after 4a, a group was partying in the back parking... More 

Helpful?
Thank Drem929
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Please accept our sincere apology for the noise and service issues you experienced during your stay. Providing a comfortable, good night's rest is a primary goal at our hotel and it can be very frustrating when that is stolen from you. We use local law enforcement as our overnight security and so after notifying noisemakers of their volume... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016

Is a good hotel and very convenient that they have the small Starbucks downstairs. The location is also good as it is close to some major Hwys. Its clean and simple. The decoration is standard in all the courtyards so if have stayed in any previously you wont see any difference for this one. The staff was friendly. I didnt... More 

Helpful?
Thank Jader S
Charlotte, North Carolina
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2016

Undoubtedly the worst experience I have ever had staying at a Courtyard. The room was unattractive and cramped, but I could have tolerated the stay had the air conditioner not roared and vibrated so loudly it was impossible to sleep. When I spoke with the manager, he did not seem at all concerned and responded dismissively that he would "look... More 

Helpful?
Thank Gayle593
Steve K, General Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Gayle, Thank you for taking the time to let us know about your experience and please accept our apologies for the issues you encountered during your stay. This is definitely not the level of service we strive to provide to our guests and your feedback will definitely be addressed with our team. We hope on your future visits to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Courtyard hotel in Charlotte, NC is located in University Research Park, a 3200 acre business park, home to the area's growing business community; IBM, TIAA-Cref, AREVA, McKesson and Allstate call the city home. In addition, this Charlotte area hotel is centrally located to UNC Charlotte, the convention center and uptown. For race day, our Charlotte Motor Speedway hotel is conveniently just 7 miles from the track. Whether here for business, leisure or to visit family, our UNCC hotel provides well designed rooms and convenient amenities including The Bistro and free high-speed internet. Stay in shape with our fitness center or relax in our outdoor pool. Planning a group function? Our UNC Charlotte hotel offers 1,250 square feet of flexible meeting space for seminars, reunions and events. Visit the Courtyard Charlotte University Research Park today and see why the blend of services and amenities make it a top choice among hotels in Charlotte for business and leisure travel. ... more   less 

Additional Information about Courtyard Charlotte University Research Park

Address: 333 W W T Harris Blvd, Charlotte, NC 28262-3341
Location: United States > North Carolina > Charlotte > Mineral Springs
Price Range: $117 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte University Research Park 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Courtyard Charlotte University Research Park Hotel Charlotte
Charlotte Marriott
Charlotte Courtyard
Hotel Style:
#55 Business Hotel in Charlotte
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