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Courtyard by Marriott Charlotte SouthPark

Traveler (74)
Room & Suite (34)
Dining (7)

About

#62 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Courtyard by Marriott Charlotte SouthPark is a hotel in the SouthPark area of Charlotte, North Carolina featuring our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Less than twenty minutes away is the Charlotte airport (CLT) and within ten minutes is Uptown Charlotte, Historic Charlotte and the Charlotte Convention Center. The SouthPark Mall, Bank of America Stadium, and Charlotte Bobcats Arena are also within close proximity to our Charlotte hotel.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
57Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
249Reviews
3Q+A
45Room tips
Traveler rating
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Popular mentions
+1
My husband and I stayed at the Courtyard on Park South on a Saturday night. The staff were very friendly and the room was clean and quiet. We enjoyed our stay and would recommend it to others in the Charlotte area.
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This hotel is not up to Marriott standards. It is very dated. The bed was fine but the chair by the desk was full of pink fuzz, and the sofa - we didn't even want to sit on it! Our room was moderately clean but the side entrance, hallway and elevator were not clean. We
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Response from Luke_McGuinness, Manager at Courtyard by Marriott Charlotte SouthPark
Responded Mar 5, 2019
GMamaG, Thank you for sharing your stay with us via Tripadvisor. I am sorry to hear about the issues you experienced during your stay. We have passed on your comments to our team to ensure these issues are not encountered again. If your travels ever bring you back to Charlotte please contact me directly. I will be happy to set up a reservation for you.
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I have stayed here over 5 times for business in the area. However, this holel on my last trip has gone downhill. When I had to shorten my stay due to a leg of my trip getting cancelled, they told me they would adjust my stay at no cost. That didn't happen. The disdain
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Response from Mark E, Manager at Courtyard by Marriott Charlotte SouthPark
Responded Feb 21, 2019
Dear phbranny, Thank you for taking the time to provide feedback on your recent stay. On behalf of the management team we want to apologize for the issues which arose. Providing a pleasant atmosphere is very important to us and we as a hotel value your business and loyalty to Marriott. In regards to the corporate travel system booking, we do apologize that the process took so long to amend. Unfortunately the corporate travel system that you utilized when the reservation was made had to process the refund as we did not have access to do so since we did not collect payment at the hotel directly. With that being said the points for the stay were unable to be posted as well when a third party is used for payment. We apologize for the inconvenience this has caused and will make sure our staff is aware for future reservations to better explain the processes.
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I have been staying at the Courtyard by Marriott at least 30 times over the past 7 years since my Mom's retirement home, the Cypress of Charlotte, is just down the road. I have now stayed at 7 different Marriott properties in the Charlotte area and this hotel is so consistently
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This is the kind of hotel you choose on the basis of price and location. You don't have very high expectations of it. But I was pleasantly surprised by the niceness of the lobby, which was pretty conducive to getting work done, and by my quiet, comfortable room. I didn't use it,
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PRICE RANGE
$101 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott charlotte southpark hotel charlottecourtyard charlotte southparkcharlotte marriottcharlotte courtyard
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
149
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