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Courtyard by Marriott Charlotte Arrowood

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Traveler (42)
Room & Suite (38)
Pool & Beach (3)
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Overview
  • Excellent48%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible2%
Travelers talk about
“bistro food”(4 reviews)
“front desk”(55 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (359)
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162
121
46
14
8
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All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staybusiness tripking suiteconvenient locationstayed here for one nightnice staygreat roomoutdoor poolhotel staff
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131 - 135 of 351 reviews
Reviewed October 12, 2015

I enjoyed my stay here for the most part. It was a quick weekend getaway for my family. It was very quiet and comfortable. The only things that bothered me a little were the fact that it reminds me more of a Holiday Inn Express...More

Thank Nakiara D
Response from Gail B, Manager at Courtyard by Marriott Charlotte ArrowoodResponded October 28, 2015

Dear Nakiara D, We are pleased that you enjoyed your stay. For any future stay you may have with us, please note that we can definitely provide you with a microwave in your room. Just let us know that you need one and our attentive...More

Reviewed October 8, 2015 via mobile

Extremely comfortable bed and a nicely updated room. Overall a very quiet, very well done, business traveler hotel. I was there in the middle of the week. Reception desk was polite and quickly took care of me. Not much else to say, delivers on the...More

Thank Jake F
Response from Gail B, Manager at Courtyard by Marriott Charlotte ArrowoodResponded October 28, 2015

Dear Jake F, It is always great to hear from our repeat guests as to our hotel meeting your needs and to have you return time and time again. That, in itself, is a testiment to our attentive, efficient staff and our hotel. We value...More

Reviewed September 10, 2015

had a great time at this hotel very good staff and mary the housekepper was very helpful i would stay here again great location. great transport links loads of food outlets around the area thank you arrowoodMore

1  Thank garfor61
Response from MsEngrid, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded September 14, 2015

Greetings Garfor61! It was our pleasure to serve you while traveling and visiting our hotel. Our housekeeping staff is awesome, and I am thrilled to hear that they were helpful to you during your stay at the Courtyard Charlotte Arrowood. I'm happy that our location...More

Reviewed September 8, 2015

We have stayed at this location several times over the last year. We love this property and it's location specifically. We visited in March and had a not-so good visit that made us second guess our choice in hotels. My preference in rooms is always...More

4  Thank Mark M
Response from Engrid R, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded September 10, 2015

Hi Mark! I'm thrilled to hear that you had a great stay and received great service! I'm terribly sorry about your previous experience, but am happy you realize that was just a random one time incident and is not at all a usual experience for...More

Reviewed September 4, 2015

Lindsay Nelson provided the single most outstanding customer service I have ever experienced in my 10 years as a Marriott Gold Rewards member. Her appearance was impeccable, answered all my questions, helped me to get my UBER account started. She upgraded my wife and I...More

1  Thank zorro1302
Response from Engrid R, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded September 10, 2015

Zorro, we were so happy to have you as a guest, thank you for choosing us! Lindsay always delivers superb customer service! It was an honor to have you spend and celebrate your 69th birthday at the Courtyard Charlotte Arrowood! We appreciate your loyalty to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$99 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$99 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (42)
Room & Suite (38)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Timothy L
July 14, 2016|
Answer
Response from Poppopca | Reviewed this property |
We travel with a service dog. I do not know I suggest you call them
0
Votes
jmccabe2016
June 1, 2016|
Answer
Response from Kellam21853 | Reviewed this property |
They did not offer any kind of shuttle services.
0
Votes
Londonundrground
October 16, 2015|
Answer
Response from Lindsay N | Property representative |
13 miles - gps says 20 minutes- we would be glad to have you!
1
Vote
Room Tips
"Top floor!"
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"Take rooms inside the Hotel or upper floors away from the parking lot"
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"consider asking for a room close to the desk if traveling solo"
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"Ask for closer to front desk if security is a concern"
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