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All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staycomfortable staysofa bedking suitebusiness tripconvenient locationstayed here for one nightgreat roomoutdoor pool
We stay here a few times per year for work. We always have an enjoyable stay and the staff is always very friendly. Sandy at the front desk always has a friendly smile and makes us feel welcomed. It is set up just like almost...More
Thank Ron D
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded 2 weeks ago
Thank you, we are very pleased you consistently enjoy our property. Thank you for taking the time to write a review and your loyalty to our property.
On my way back from FLA, used the app to find a Marriott close to the highway, and found this hotel. Was very clean, staff was very nice and the room and hotel were up to what I consider very good Courtyard standards. Stayed in...More
Response from TrishaFincher, Event Specialist at Courtyard Charlotte ArrowoodResponded 3 weeks ago
Thank you for your review! We are happy you found us cozy and what you needed for the night. Thank you for choosing to stay with Marriott!
Great stay, great staff. It's the only place I want to stay when I visit Charlotte. The staff went out of their way to make it a wonderful visit. Great location, easy access to good restaurants. Love it!
Thank Pamela T
Response from TrishaFincher, Event Specialist at Courtyard Charlotte ArrowoodResponded 4 weeks ago
Thank you so much for your review! We appreciate your loyalty to Marriott and our location specifically! We are very pleased we could help make your stay wonderful! As always, we look forward to hosting you next time!
I found out why it's the cheapest Courtyard in town - clearly they have missed all of the Marriott franchise improvement schemes. They have perfumed the pig with new carpet in the rooms (try doing the hallways), as well as new furniture and wall paper...More
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded February 7, 2018
Thank you for taking the time to write the review. I spoke with you in person last night and do understand your concerns. We actually tried to reach out to you last night to address this and were unable to, I fully intended on having...More
Returning guests on a holiday break. Overall, a pleasant experience... but interrupted by a pretty dirty shower. Hotel staff was able to resolve. Very low key during the late December travel period... quiet place to stay with some services appropriately reduced for the holidays (ex....More
Response from TrishaFincher, other at Courtyard Charlotte ArrowoodResponded February 5, 2018
Hello! Thank you for taking the time to write a review! I do apologize about the shower but am glad our staff was able to assist you. Please reach out to us prior to your next stay, we would love to ensure your next stay...More