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Courtyard Charlotte Arrowood

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#39 of 176 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte Arrowood
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281 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Level Contributor
350 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was a typical stay at a Courtyard. Everyone I interacted with from the front desk to housekeeping was pleasant. My family enjoyed the pool area, but there were some unruly kids there who had no respect for others. Due to this hotel having a lower price point then other hotels in the area, I think it attracts a different... More 

Helpful?
Thank jamesdean29
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear jamesdean29, Thank you for your review. I do apologize that occasionally some guests do not have any regards for the consideration of the others. We did address the issue of the loud children with their parents. We do appreciate you choosing our location for your lodging needs and do hope that you will decide to stay with us again. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I only have one word for this Marriott property,"superb" in every aspect of how a hotel should be. From the beginning the application for a convenient check in wasn't working properly so we checked in the usual way. The guest relations representative Brian told me that every request that I requested had been met from the beginning...feathered pillows, smoking room.,... More 

Helpful?
Thank Betty W
Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in on Friday night, and stayed till Sunday afternoon. Excellent from the front desk, housekeeping, and Bistro. Staff was helpful, pleasant and always smiling and trying to help you in anyway. Room was beautiful, clean, bed very comfortable and we had a nice little cozy porch within 100 feet from the pool. The food was very appetizing, and... More 

Helpful?
Thank rdm2015424
A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel this past weekend and the customer service was awful. I had to be switched to another room because the A/C was broken in the first one. Charged an additional authorization fee on my debit card, outside of the normal incidental fee. Found a stain on my comforter, and was told "we don't have room service"... More 

Helpful?
Thank A TripAdvisor Member
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Traveler, Thank you for taking the time to post your review. As our management always seeks to resolve any guest issues, we apologize that you were unhappy with your stay and the significant discount that you received. We do hope that you will give us another chance the next time your travels bring you to Charlotte! Happy Travels! More 

Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Courtyard Charlotte Arrowood while seaching for a home to purchase. The location was great, the king suite was excellent. The staff was gracious and went out of their way to assist us. Brian even asked us each night on how the house search went.

Helpful?
Thank jcaspary
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 19, 2016

Good business hotel. Efficient and good location. Several restaurants close, including Cafe South which is walking distance and good for breakfast, lunch and dinner! Clean, quiet, plenty of parking. On site bar/restaurant is OK but nothing special.

Helpful?
Thank Derek H
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

Stayed at this hotel on points. Clean and well kept. Personnel was helpful No breakfast was included with room rental . Easy access of highway. At cafe in the lobby only a limited menu with no gluten offerings. We travel with a service dog and they were accommodating

Helpful?
Thank Poppopca
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Poppopca, We are glad you enjoyed your stay. Our Bistro staff would have been more than happy to try to accommodate your gluten needs. We have a full menu available, with many options including grab-n-go items to full breakfast platters, as well as a dinner menu with an extensive wine, beer, and spirits menu. Our staff is wonderful at... More 

1 review
5 of 5 stars Reviewed July 4, 2016 via mobile

Great visit! Nice clean hotel & rooms. Front desk staff was great & attentive; especially Jaqwonna! Also, we couldn't have asked for a more gracious Event Specialist...Desty Devita! The breakfast each morning for our group was hot & delicious. We will definitely return when in the area!

Helpful?
Thank Torie F
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Torie F, Our staff aims to please and meet all the needs of our guests! From your wonderful review, it's looks like we succeeded! We look forward to seeing you and your group again! More 

Marlton, New Jersey
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 3, 2016

Stayed here for one night on a business trip. It was as I expected from Courtyard. Lobby is very nice and clean, courteous service, rooms are clean and roomy. Snacks, small meals, and drinks are available. Did not stay long but was a pleasant stay as I am accustomed to by Courtyard.

Helpful?
Thank kkrezz
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear kkrezz, Thank you for choosing the Courtyard Arrowood for your lodging needs! We truly appreciate our guests and love it when they place reviews telling others how wonderful we are! We hope to see you again soon! More 

Park Hills, KY (just outside Cincinnati)
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 27, 2016

Did a small detour on our way from Cincinnati to Roanoke. We have Cedar Fair Platinum Passes so we decided to hit up Carowinds for a day. The hotel is a quick 10 minute drive to the park! We had a one bedroom, 2 double bed suite with sofa bed. It was the best set up I've had for a... More 

Helpful?
Thank Lucy4242
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Lucy4242, Thank you for taking the time to review our hotel! We are so conveniently located to Carowinds and so many other Charlotte attractions. Our location makes it easy to get to all areas of town, whether it be for amusement, a museum, sporting event, or fine dining....we're near it all! We hope to see you again the next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 

Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217-5006
Location: United States > North Carolina > Charlotte
Price Range: $92 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
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