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Baymont Inn & Suites Charlotte-Airport Coliseum

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Baymont Inn & Suites Charlotte-Airport Coliseum
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552 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Charleston, South Carolina
1 review
2 of 5 stars Reviewed 5 days ago NEW

My credit card was charged early before check in time. I didn't have wash cloths in my room. I go out to dinner come back a lot of police and people outside. I didn't sleep good didn't know what was happening. The room doors slams when you shut down all night long

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank adriennem767
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your response. To help ensure our guests safety and security, we report any suspicious and/or illegal to the police. While we do not incur these interruptions often, they do inevitably occur all hotels. We take great effort to both ensure safety and a peaceful night's sleep. You may have noticed, that on top of room charges, we... More 

Temecula
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Our flight was cancelled and we were stuck in Charlotte for the night, without luggage or a friendly face... We got a discount coupon for the Baymont Inn near the airport and headed there. Big mistake. The smoke-filled lobby was grimy and dimly lit. The man in line behind us at the front desk was carrying only a suitcase of... More 

Helpful?
Thank Sandi K
ManagerBay, Operations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking the time to fill out a review and leave your comments. I would like to apologize for the issues you encountered during you stay with us. I will personally be doing checks of all rooms to ensure items are in working order to prevent these type problems from occurring in the future. I was brought on... More 

Pittsburgh, Pennsylvania, Usa
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The only positive thing about our stay was the airport shuttle. It ran past midnight and early in the morning. We only were staying for 5 hours due to connecting flights and this hotel was close by. The lobby area looked beaten up and dirty. Our floor was dimly lit and looked like an old apartment building. The room was... More 

Helpful?
Thank Richard G
ManagerBay, Operations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking the time to fill out a review and leave your comments. I would like to apologize for the issues you encountered during you stay with us. I will personally be doing checks of all rooms to ensure items are in working order to prevent these type problems from occurring in the future. I was brought on... More 

Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for 1yr. due to convenience The housekeeping staff are grossly underpaid and the Management has let the best people go. I have seen the promise of under construction or along time but, the truth the hotel is rundown and the management have no intent to upgrade and security has become a real issues my... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Renaldo G
ManagerBay, Operations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking the time to fill out a review and leave your comments. I appreciate that you have been staying with us in the past and hope I can earn you continued business. The owners are aware of some of the problems that have begun to creep into the property and are taking some proactive measures to get... More 

Dyer, Indiana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel offers good shuttle service and a clean room which is what I was looking for. Room 101 was at end of 1st floor hall and had very good internet... I could even stream videos with no issues. Cons: parts of hotel are not modern but I did not care about that. Wish they would turn on air conditioning... More 

Helpful?
Thank NatParkMike
ManagerBay, Operations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking the time to fill out a review and leave your comments. I'm pleased to hear you enjoyed our free shuttle service and took advantage of our wifi as well. I will certainly consider your advice for having a/c units (and heat in the coming winter months) ready for our guests upon arrival. I hope that we... More 

Waxhaw no
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice and clean place to stay staff is ok just can't always understand what they say and I don't like the fact that you have to pay a deposit

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank sandracX6298SB
ManagerBay, Front Office Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Dear Guest, We would like to apologize that your stay with us was anything less than perfect. Our promise is something that we strive to deliver to every guest every day. There is no excuse that our staff did not fulfill that promise in your case. Please accept out apologies. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Business Center with Internet Access

Additional Information about Baymont Inn & Suites Charlotte-Airport Coliseum

Address: 3101 Scott Futrell Dr, Charlotte, NC 28208-2728 (Formerly Days Inn Charlotte Airport / Coliseum)
Location: United States > North Carolina > Charlotte
Price Range: $69 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Charlotte-Airport Coliseum 2*
Number of rooms: 113
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn
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