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Renaissance Charlotte SouthPark Hotel

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#13 of 177 Hotels in Charlotte
Certificate of Excellence
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Renaissance Charlotte SouthPark Hotel
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785 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Hong Kong
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I picked this hotel primarily because I needed to do some shopping during my Charlotte visit and it is conveniently located across the street from the Southpark shopping mall (which is a great shopping center with lots of store variety.) But it ended up being a great hotel choice on its own merits. The service is so friendly and accommodating... More 

Helpful?
Thank FMDHongKong
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for Business for 7 nights in Aug/Sept. Rooms are excellent, bed very comfy and all very clean. Has a work desk and plenty of power outlets. Air Con was a bit noisy and Wifi is extra charge. I did not eat at hotel and had a few drinks at the bar which is a bit pricey. The mall is... More 

Helpful?
Thank Topbloke68
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying here for the first time in five years, expecting a first class experience. Checked in last evening @8:50 pm...room not ready...yikes. First the positives, great location and the staff was very friendly. Cons are that the lobby and rooms need a refresher. HVAC was not working well and the TV had mainly analog reception on the stations that worked.... More 

Helpful?
Thank Michael B
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Hello Michael B, thank you for choosing the Renaissance and for taking the time to share your recent experience with the TripAdvisor community. I am happy to hear that our hotel location was perfect and that our staff was very friendly. However, I would like to apologize on behalf of the other concerns you`ve encounter. We strive to ensure we... More 

Baton Rouge, Louisiana
Level Contributor
146 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My last trip here, I have stayed here maybe three times, I was treated like a guest on check in for once and after my less than stellar stay at a Ritz in Chicago had some of my faith restored that Marriott still has locations that cater to guests. I am a long time Marriott guy and have over 1200... More 

Helpful?
Thank GulfCoastGuy
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was beautiful and very clean. The location was pretty great also! A lot of nearby restaurants and shopping. By far the best part of our stay there was Danny! He welcomed us home at night and was so friendly! Wonderful staff, wonderful hotel!

Helpful?
Thank Cshenigo
Toronto, Canada
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am writing this review from my lovely room. I could have waited until I got home, but I am so overwhelmed with this place I decided, "why wait?". First off, I am a huge Marriott brand fan. I stay at a Marriott/Ritz every chance I get, and believe me when I say not all are equal. This hotel is... More 

Helpful?
Thank ckrobynToronto
Rocky Mount, North Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This property has been a sure thing for us for years. My most recent experience ruined the numerous positive past experiences. We were in town to celebrate the life of a wonderful friend. A life tragically lost way too young. I called to explain that people would be coming into town from all over the country and I wanted to... More 

Helpful?
Thank rmtwd1
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Rmtwd1, we would like to sincerely apologize for your disappointing stay with us recently as well as your recent loss. It is always our goal to ensure that we providing each guest with care and respect with every interaction and to provide a positively memorable experience but it seems we fell short. We value you bringing this review to our... More 

Fort Worth, Texas
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I like this hotel. I will definitely stay here again . very friendly staffed. great location in good area, near shopping and plenty of places to eat in walking distance. Rooms are nice w/ small fridge, safe, robe, nice fitness center, Bluetooth speaker, and free parking . Concierge lounge opens at 0630 for breakfast and 0530 for dinner. About 20... More 

Helpful?
Thank bsm845
Mount Pleasant, South Carolina
Level Contributor
134 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the cheerful welcome greeting by Danny at check in, to the comfy rooms, the nice bar and great breakfast through the EZ checkout, The Renaissance and its wonderful staff did all the right things to make our stay memorable. We will definitely choose The Renaissamce the next time we get to Charlotte.

Helpful?
Thank 2Dox
Wilmington, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a conference while visiting Charlotte. The location was fantastic, the bar was great, the room was clean and comfy but best of all the staff was wonderful!! I actually slammed my finger in the car door of a Uber my first night there are the staff could not have been nicer (got me band aids, ice... More 

Helpful?
Thank kristar85
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $159 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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