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Holiday Inn Express Charlotte-Arrowood

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Holiday Inn Express Charlotte-Arrowood
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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall a good, but quick overnight at the Arrowwood HIE.... Checking was quick....2 employees at front desk friendly.....only negative was key didn't work when got to my room on 4th floor....pulled out cell phone, called front desk...friendly employee invited me to bring my key back down to have key refreshed.....given two employees at front desk would have preferred one bring... More 

Helpful?
Thank Max C
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Max C; Thank you ever so much for choosing to stay with us at the Holiday Inn Express & Suites Charlotte Arrowood. I am thrilled to hear that you enjoyed your stay with us. I do apologize that your key did not initially work. I will address this malfunction with the agents along with their responses to your request.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

pull out bed was uncomfortable and my daughter could not sleep on it. desk staff was the ruddest i have ever experienced in a hotel. pool area was slippery and paint chipping everywhere and not properly maintained chemical wise and to top it all off.....my child drank curdled milk. as did several other children staying there that morning. and when... More 

Helpful?
Thank Christian L
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Christian L; Thank you for sharing your thoughts with us. Unfortunately, I do not have any records of your having stayed with us at all this summer. Please contact the property directly if you have any further questions or remarks. More 

Charleston, South Carolina
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We checked into this Holiday Inn Express at 2am after a concert at PNC Pavilion and it was literally the only hotel we could find. The late night staff was very accommodating and the rooms were clean enough. There were also a few late night food delivery options to the hotel which came in handy after a late night. I... More 

Helpful?
Thank HippieChickee
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear HippieChickee; Thank you so much for choosing to stay with us. I am so pleased our accommodations suited your needs so well. We look forward to having you back! More 

Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 10, 2016 via mobile

We frequently try to stay at Holiday Inn express on our way up north . this hotel was easy to get to off the Highway and was nicely furnished however when we went to check into our room the deodorizer that they sprayed was so pungent that we were forced to check out immediately

Helpful?
Thank Poppopca
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Poppopca: Thank you for taking a moment to share your thoughts with us. I do apologize that you found the scent in your room unpleasant. I have alerted the housekeeping staff to your comments, and I apologize for any inconvenience this may have caused. More 

Hamilton, Canada
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 27, 2016

The hotel is pretty average for a HIX. Breakfast was the normal, internet worked but not fast. Really, the biggest problem is the AC unit. It was so loud and ran continuously. It was either on or off. So I could sweat it out or have a jet engine in the room. I recorded the sound volume from the bed... More 

Helpful?
Thank Scott S
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Scott S: Thank you for taking a moment to share your thoughts with us. I have alerted the maintenance staff concerning your comments. Thank you for letting us know and for your loyalty to IHG and her brands. More 

Savannah, Georgia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 6, 2016

The hotel was clean, and the rooms were both nice and spacious. The breakfast was hot and they had a nice variety to choose from. I like staying at this location, there is 24 hour security. The staff was courteous and helpful.

Helpful?
Thank SAP P
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear SAP P: I am so pleased to hear how much you enjoyed your stay with us. Our desire is that every one of our guests have a pleasant stay, and I am so glad that we were able to accommodate you. We look forward to welcoming you back whenever you have need to travel back to Charlotte. Thank you... More 

1 review
5 of 5 stars Reviewed May 22, 2016 via mobile

The Manager Hope and every member of her staff went out of their way to accommodate 40 high school rugby players, coaches and parents for a four night stay. Can't say enough about their hospitality and professionalism in making our stay the best in all our many tournament stays! The rooms were clean, housekeeping was responsive to needs, kitchen and... More 

Helpful?
Thank Bill B
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Bill B: I am so thrilled to hear that you and your party enjoyed your stay with us here at the Holiday Inn Express & Suites Arrowood. Your group was an absolute delight to host and I look forward to having you all join us again as soon as your travels bring you back into Charlotte! Please let me... More 

Akron, Ohio
1 review
5 of 5 stars Reviewed May 18, 2016

Quick, efficient, and friendly check-in was welcome as I arrived later. Happy hour in the breakfast area was simple but nice. Breakfast was typical HIX fare, but the attendant was extremely friendly and kept items well stocked. I will stay at this location again when in Charlotte.

Helpful?
Thank Akron1972
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Akron1972: Thank you ever so much for choosing to stay with us here at the Holiday Inn Express & Suites Charlotte-Arrowood. I am thrilled to hear that our facilities were so well suited to your needs. We look forward to having an opportunity to welcome you back as soon as your travels bring you back our way! More 

Milton,Ontario
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed May 9, 2016

Stayed the one night and was given the upgrade suite upon request. They only have one. Looked like it was originally a single king suite converted to 2 queen with couch and table. Bathroom was roomy but walls and corners were in need of repair. Room had microwave and fridge. Breakfast included, pretty much full menu, clean dining area. Hotel... More 

Helpful?
Thank WendyNeal
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear WendyNeal: Thank you so much for taking a moment of your time to share your thoughts with us. Our property features two types of suites: one with a king and sofa and one with two queens and a sofa. I do apologize that you found some facets of the room below your expectations, but I am thrilled that you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2016

We spent the day at Carowinds and we checked in to this hotel. We got great advice on dinner spot (Cafe South) we enjoyed our stay. Staff was friendly and very helpful. We did use the pool, beds were comfortable and it was quite. I will use again when in Charlotte area.

Helpful?
Thank Barbara C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 

Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 W Arrowood Rd, Charlotte, NC 28217-5007
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range: $99 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn
Hotel Style:
#58 Family Hotel in Charlotte
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