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The Sheraton Four Points is not a bad hotel, just in need of an update. The lobby was nice and the desk clerk very helpful. Airport shuttle service was easy to find and quick. This is not a bad stay if you need to be...More
We stayed here for a night, the shuttle service is easy and smooth, at check in the lady was nice and it took us less than 5 minutes to get to our room. For only 4,000 SPG point we got a nice suite, we went...More
2 Thank alexstar8a
Response from Regina C, General Manager at Four Points by Sheraton CharlotteResponded September 1, 2016
Thank you for staying with us. We look forward to your next visit.
Management & Staff
This hotel is clean and the workers are very friendly. I think it is overpriced for the value, though. Do not eat the breakfast....it was not as advertised and honestly was hard to eat. The best thing about this hotel was that it was close...More
Thank Sherri M
Management response:Responded yesterday
Hello, I'm sorry to hear about your disappointment but I am happy to tell you that we do have a new plan for breakfast in the works! We hope that you will give us another chance, we are also excited for you to see all...More
I have stayed at this hotel several times in the last few months, but I won't be back. Last trip they were out of eggs when I went down for breakfast. This trip had several issues that finally showed me that management needs to step...More
Response from Alicia L, Manager at Four Points by Sheraton CharlotteResponded 1 week ago
We appreciate the feedback and are so sorry to hear of your experience. Since your stay, the hotel has changed it's owners and management and we are making strides in correcting the very issues you witnessed. We are happy to report that the elevators...More
Beautiful, clean rooms. Nice staff. They need to tell you that there is a charge for the breakfast. Every other hotel I've ever stayed at has a breakfast where you are allowed to at least grab a bagel. I don't need to be charged $10...More
Thank Kendra P
Response from Regina C, General Manager at Four Points by Sheraton CharlotteResponded 4 weeks ago
Thank you for your feedback and for bringing this to our attention so we can fix the issue. Please accept our sincere apology.
Management & Staff
$106 - $200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
North Carolina >
Also Known As
4 Points By Sheraton Charlotte ,
Four Points By Sheraton Charlotte Hotel Charlotte ,
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to ensure that your stay at our property provides you with a positive experience. Thank you again for writing to us as we always value and appreciate your feedback.