We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Four Points by Sheraton Charlotte

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points by Sheraton Charlotte
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

277 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 272: English reviews
Virginia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is the 3rd or 4th time we have been to this hotel. In the past, we used it as an overnight for our flights. Worked well and no extra charge to leave a car. Past experiences were OK for what we paid for. However, this time we were not impressed. the front desk fella was nice and cordial. Check-in... More 

Helpful?
Thank BRTC
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We appreciate your feedback and are very happy you enjoyed your stay. We hope to see you again in the near future. Sincerely, Regina Cash More 

Sitka Alaska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Booked a King Suite and found two double beds and a totally unsympathetic front desk. "I can't help you unless you want to downgrade your room". Not a good start to our four night stay. Room was not that clean and had an AC unit that was very loud. So much so, we learned to set it at 68F for... More 

Helpful?
Thank Craig W
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

I apologize for the inconvenience you experienced during your stay. This is unacceptable and will be handled. Again please accept my sincere apologies. Sincerely, Regina Cash General Manager More 

Teaneck, New Jersey
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here. It was close to the airport, clean, and friendly. Nothing special but served the purpose. Room was spacious, bed was comfortable, and place was quiet. Thats all I needed and thats all I got.

Helpful?
Thank ZMBA
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We are happy you enjoyed your stay. We look forward to your return. Sincerely, Regina Cash General Manager More 

Cancun, Mexico
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a night, the shuttle service is easy and smooth, at check in the lady was nice and it took us less than 5 minutes to get to our room. For only 4,000 SPG point we got a nice suite, we went to the small bar down stairs for a couple of beers and Cindy took care... More 

Helpful?
Thank alexstar8a
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We look forward to your next visit. Sincerely, Management & Staff More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

The manager Regina who runs this place should not be a manager. I prepaid a night for a layover specifically to get a shuttle ride to and from the airport. That is what is advertised. I called prior to leave central America and was told when land pick up phone and they will send shuttle. When I did they said... More 

Helpful?
Thank Daniella L
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

I apologize for the inconvenience you experienced during your stay. I always answer all of my calls and would not treat this any different. Thank you for bringing this to my attention so we can address the issues and further train our employees. Sincerely, Regina Cash General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 3, 2016 via mobile

Charlotte is a place that we hope to call home very soon and to accomplish this we travel weekly to house hunt in charlotte. We normally stay at the four points pineville but when sold out we stay at the four points charlotte. In all of our travels we've never encountered a more unfriendly staff than we so at the... More 

Helpful?
Thank crh23
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for such an awesome review. Jansen is a very valuable employee and I will definitely share this with my entire team. We hope to see you again in the near future. Sincerely, Regina Cash General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 2, 2016 via mobile

I called on Tuesday before our arrival on Friday & ask for an upgrade to a suite with two queen beds, because my husband recently had surgery. I was assured that was not a problem. Being a Starwood Preferred Customer means nothing to THIS Sheraton!! The pictures are of the torn sheet, water stain on ceiling and the "nasty" sink....just... More 

Helpful?
1 Thank Pollocksville
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We're sorry you did not enjoy your stay. Thank you for bringing the issue to our attention so we can better serve our guests in the future. Sincerely, Management & Staff More 

Yardley, PA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2016

Business/work trip booking and I use Sheraton frequently. Could not check in - no room was ready at 230 on Monday when I arrived. Received a good updated suite room after returning at night. However: NO INTERNET SERVICE. Desk said "it was being worked on, 20 to 30 minutes". Right- No Internet in the morning. Desk person said the same... More 

Helpful?
1 Thank S C
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We apologize about the internet being down. Our system was hit by lightning and it took more than 72 hours to receive the part that was needed. Thank you for bringing this to my attention so we can better serve our guests. Sincerely, Management & Staff More 

Kansas City, MO
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

This was exactly what I had hoped for. It was well-located, clean, had free parking, professional staff and very comfortable beds. The suite had 2 tvs. I booked directly though SPG and got an excellent rate. I recommend this hotel to everyone!

Helpful?
Thank DameStella
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We are very happy you enjoyed your stay. We look forward to your next stay. Sincerely, Management & Staff More 

Beaver Falls, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2016 via mobile

We drove to Charlotte to see my husbands grandma who had just had surgery. The hotels closet to the hospital were close to $200 a night or more. The Four Points Sheraton was cheaper and just a short drive away. The room was clean as was the rest of the hotel. The staff was friendly and courteous. My only complaint... More 

Helpful?
Thank sandmike123
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay. We look forward to your next visit. Sincerely, Management & Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (63)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (10)
Viewed
Room/Suite (12)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (4)
Viewed
View from Room (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Charlotte hotels
Montclaire South
BEST WESTERN PLUS Sterling Hotel & Suites
Show Prices
Show Prices
Show Prices
Eagle Lake
Embassy Suites by Hilton Charlotte
HYATT house Charlotte Airport
#43 of 177 in Charlotte
4.0 of 5 stars 368 reviews
Eagle Lake
Sleep Inn Billy Graham Parkway
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 

Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Rd, Charlotte, NC 28217-2348
Location: United States > North Carolina > Charlotte
Price Range: $101 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Hotels.com, Agoda, TripOnline SA and Odigeo so you can book your Four Points by Sheraton Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Charlotte Hotel Charlotte
4 Points By Sheraton Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay