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Hyatt Place Charlotte Downtown

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#21 of 176 Hotels in Charlotte
Certificate of Excellence
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Hyatt Place Charlotte Downtown
Hyatt Place Charlotte Downtown
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538 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charlotte Downtown
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Showing 524: English reviews
Charleston, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank robertsG2233AN
Salem, Virginia
Reviewed 2 weeks ago via mobile

All our rooms were very comfortable the pros of this hotel: Walking distance to the Blumenthal Theater and the Hornets Sports arena. Located in a clean safe area with plenty of nice restaurants in walking distance. Very nice and helpful staff😋 including our valet ($26) there is parking across the street for $10. Nice hot breakfast includes a little omelette...

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Helpful?
Thank Angeline P
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear Angeline P, Thank you for choosing us to be your home away from home. It was our pleasure exceeding your expectations. We hope to see you again soon! Sincerely, Colin B. Assistant General Manager

Wilmington, North Carolina
Reviewed 2 weeks ago via mobile

I recently had an event in downtown Charlotte and decided to stay at this hotel as the Hyatt product has really grown on me. This hotel did not disappoint. The room was cozy, wifi was fast for business, the rooftop restaurant / bar was a fantastic place to socialize with colleagues. I hate parking downtown and this hotel wasn't bad...

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Helpful?
Thank surfcityman
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear surfcityman, Thank you very much for taking time to review the Hotel. We are glad to have exceeded your expectations and wish you back sometime soon. Thank you again for choosing us and have a wonderful day! Sincerely, Colin B. Assistant General Manager

Fayetteville, North Carolina
Reviewed 2 weeks ago

This hotel has great service and it's location is a short walk through downtown. Clean beds floors and baths. The breakfast was hot and not the microwave food. Love the big rooms and great view. The staff was amazing. Gotta love the Hyatt

Review collected in partnership with Hyatt Hotels
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Thank Payton L
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear Payton L, Thank you so much for this review. It is always great to hear about the wonderful experiences that guests have at the property. We thank you for choosing us and hopefully we get to see you again soon! Sincerely, Colin B. Assistant General Manager

Waynesboro, United States
Reviewed 2 weeks ago

overall, the hotel stay was comfortable. The rooms were identical to any other Hyatt Place hotel, from the carpeting in the hallways, guest rooms to the layout of the rooms and any menu item. The staff was very accomodating, even to reassign us to a new room due to a cleanliness issue that went beyond their control.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Richard P
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear Richard P, We appreciate your feedback to improve the operation. I do apologize about the inconvenience you experienced and I am glad we were able to rectify the issue. Thank you for the opportunity to win back your confidence in us. We hope to see you again soon. Sincerely, Colin B. Assistant General Manager

Rio Rancho, New Mexico
Reviewed 2 weeks ago

Staff was golden! They eased our burdens of travel and stress. Any request they had it was taken care of immediately. All staff was genuinely kind and helpful. Rooms were awesome and spacey! It was perfect because we had a baby. We slept well.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 550jonathano
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear 550jonathano, Thank you for the awesome words about your stay. We are excited that we were able to exceed your expectations. We hope to see you again soon! Sincerely, Colin B. Assistant General Manager

Reviewed 3 weeks ago via mobile

I stayed here for 3 nights as part of a work trip. The lobby is not on the ground floor but on the 10th which is weird but not a big deal. I got a room on the 8th floor which was lovely and spacious. The hotel itself had a great location right in the heart of downtown and served...

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Helpful?
Thank 16ash
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear 16ash, Thank you for the feedback as we know there are many Hotels in Charlotte. We thank you for your business and hope to see you again soon! I do apologize about the inconveniences as I want to ensure we exceed expectations. Please do not hesitate to call me directly at 704-887-2646. Thank you. Sincerely, Colin B. Assistant General...

Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank brandonw961
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

New York City, New York
Reviewed 3 weeks ago

The parking experience was a bit straneous, having to drive around the hotel. However, we loved our room. Only stayed for one night, so do not have a lot of feedback, but I would definitely rebook if I'm near the area.

Review collected in partnership with Hyatt Hotels
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Thank RGHZ
Cary, North Carolina
Reviewed 4 weeks ago via mobile

Hotel rooms were very spacious and clean. Staff was friendly at the desk and readily available. Valet parking is offered and much needed because there is no street parking near the hotel. Also where hotel is located is a little confusing. Hotel is located in walking distance to restaurants or you can Uber to venues close by.

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Helpful?
Thank Calmaguer1
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear Calmaguer1, Thank you so much for the review. It was a pleasure hosting you and wish to see you again soon! Sincerely, Colin B. Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room

Additional Information about Hyatt Place Charlotte Downtown

Address: 222 S Caldwell St, Charlotte, NC 28202-2793
Location: United States > North Carolina > Charlotte > Second Ward
Price Range: $146 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Downtown 3*
Number of rooms: 172
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Charlotte Downtown staff and other travelers.
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Questions? Get answers from Hyatt Place Charlotte Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had the option of a "high floor" room which we chose. We assume that helped with the quiet nature of the room we received.”
 of 5 bubbles Q3034HDpatrickb, 5 days ago | Read review
“A room on higher floor and with a city view.”
 of 5 bubbles Tarheel-2629, 4 weeks ago | Read review
“The higher floors are better due to road noise”
 of 5 bubbles 1MacDaddy, Feb 6, 2017 | Read review
“Like with any chain... always look online for the best rates, then call the property direct to see if you can get a better one.”
 of 5 bubbles Hokie67, Dec 31, 2016 | Read review
“803 King Bed and great AC”
 of 5 bubbles lpeagles77, Dec 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question