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Westin Charlotte

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#35 of 176 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
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1,380 Reviews from our TripAdvisor Community

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Showing 1,361: English reviews
State College, PA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Westin Charlotte is a particularly nice hotel for business travel. Modern, clean lines in the decor, comfortable beds, and a lovely city view at night if you're on the conf center side. Supposedly you can rent running shoes if you don't bring your own--piqued my curiosity though I didn't try the service.

Helpful?
Thank blue_kazoo
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge our vibrant hotel. Our rooms provide beautiful views of the Queen City and is located in the heart of the city, convenient to many great attractions in the city. Our gear lending program is great for those who want to stay fit but pack light. I am delighted we had... More 

Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Appreciated the outlook over city. Sunset buildings turn gold. #cityofbanks Bed was divine to sleep in 👏🏼👏🏼👏🏼 Easy walk to city central, NASCAR and restaurants. For ease grab a slice pizza at Fuel over the road and enjoy Bar was hopping on Tuesday night...good service

Helpful?
Thank Carolyn S
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thanks Carolyn for taking the time to review and acknowledge our vibrant hotel. I am delighted we had the opportunity to provide you with such an enjoyable stay with us. All our rooms provide beautiful views of the Queen City and our heavenly beds truly leave you feeling renewed and refreshed. We will happily wait for your return on your... More 

Norwich, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

We just stayed at the Westin in Charlotte for 1 night. We got to Charlotte quite late and did a Google/TripAdvisor search for hotels and the Westin was pretty much the only hotel available for us. Everything was Just OK, a pretty nice place but well overpriced costing nearly double per room compared to the Hilton that we had the... More 

Helpful?
Thank CMC2008
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review the Westin Charlotte. We appreciate all feedback as it helps us to better ourselves. I want to offer my sincerest apologies that certain aspects of your most recent stay was disappointing. I have passed along your feedback to my team so that we may address your concerns. I hope you will return... More 

Kreskin2207
Level Contributor
255 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

What a complete disappointment this past weekend in Charlotte. First off I couldn't get the air conditioner to cool consistently. That's not a good starting point for a hotel in the peak southern summer. I then went to plug my cell phone by the bed and there were no plugs on the lamp. Clearly an issue since the previous guests... More 

Helpful?
Thank Kreskin2207
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review the Westin Charlotte. I would like to offer my sincerest apologies that certain aspects of your most recent stay fell below a true Westin experience. This is not the experience we strive to provide our guests. I have passed along your feedback to my team so that we may address these concerns.... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Westin was a tad difficult to find, as far as valet or self parking due to Charlotte construction, not the hotels fault, but rather the construction of Charlotte. I was there on the same night as Donald trump making his speech and it was nuts, as far as cars and police and news crews. Even with all of that... More 

Helpful?
Thank Christopher K
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Christopher for taking the time to review and acknowledge our vibrant hotel. I am thrilled that we had the opportunity to provide you with such an enjoyable experience during your most recent stay with us. Our staff works hard and strives to satisfy each and every guest we have the pleasure of hosting at our hotel. We look... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed one night at the Westin. Overall, it was a pretty okay experience. The room was nice, and of course, the heavenly bed was heavenly. The gym was large and well-equipped. I also ordered the workout clothes they provide for $5. The shoes were okay. They were the wrong size and one of the insoles was glued down all wonky... More 

Helpful?
Thank Jessica D
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Jessica for taking the time to review the Westin Charlotte hotel. I have to agree our heavenly beds do leave you feeling truly renewed and refreshed and our gear lending program is great for those that want to travel light & stay fit. However, I do apologize that certain aspects of your stay fell below a true Westin... More 

Greensboro, North Carolina
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I'm very mixed about this hotel. I have been a Starwood Preferred Guest for several years and been to several Westin properties, but I'm afraid I am finished with SPG. Rooms are always well appointed, but the service lacks in all locations that I have been to in the past 2 years. One one hand, I enjoyed the location of... More 

Helpful?
Thank Adam S
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Adam for taking the time to submit your review of the Westin Charlotte. I would like to start off by offering my sincerest apologies for your most recent stay with us that fell below a true Westin experience. I can understand your frustration and have forwarded this review onto my team so that we may address the concerns... More 

Dunedin, FL
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Westin is conveniently located next to the Convention Center. There are also many nearby places to visit within a short walk. I was there with a large group for a business conference, and many of us had to share a room. The room I was in had a very small stand-alone closet and wasn't ideal for 2 strangers to... More 

Helpful?
Thank DunedinDale
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our vibrant hotel. I am thrilled we had the opportunity to provide you with such an enjoyable stay during your conference. Our hotel is located in the heart of the city close to many great attractions and all our rooms provide beautiful views of the city. We look forward to welcoming you... More 

Staunton, Virginia
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We chose this beautiful Westin location primarily because we were traveling with our dogs. The hotel was, as always, very accommodating. Paris checked us in and was super-friendly. We ordered room service and Jorge was amazingly friendly. Please tell them "thanks"!

Helpful?
Thank gamesray
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge our vibrant hotel. We love dogs at the Westin and are sure to welcome them as guests too. I am thrilled we had the opportunity to provide you with such an enjoyable stay. Jorge is a great asset to our team and we are very thankful to have him. He... More 

Charlotte, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a convention. Our first room was very dirty and smelled so bad we couldn't stand to be in it more than a few mins. The toilet appeared to not have been cleaned, and there were fresh stains on both of the chairs in the room. We asked to be moved and were without any trouble. Also... More 

Helpful?
Thank kyms321
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review the Westin Charlotte. I want to offer my sincerest apologies that certain aspects of your most recent stay with us was disappointing. We strive to satisfy each and every guest that stays at our beautiful hotel. I hope you will return in the near future so that we may exceed your expectations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Location: United States > North Carolina > Charlotte > Second Ward
Price Range: $151 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Agoda, Hotwire, Priceline, Odigeo, Hotels.com, Expedia, Travelocity and Jetsetter so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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