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Westin Charlotte

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#27 of 177 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
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1,398 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Westin has top notch facilities everything from the conference rooms to individual suites. The room was very clean and comfortable. I enjoyed several meals served by the Westin staff and was delighted at the variety that was offered. I was very pleased with my stay.

Helpful?
Thank Candice S
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Candice for taking the time to review the Westin Charlotte. I am delighted we had the opportunity to provide you with such an enjoyable experience. Our rooms offer many great amenities and we strive to satisfy each and every guest. We look forward to welcoming you back on your next visit to our beautiful city! Be well, Guntram... More 

Chapel Hill, North Carolina
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived Saturday afternoon, front desk a bit understaffed/disorganized, but gave me $25 credit for inconvenience...SPG Gold means something....lobby bar, SoCo (guess it means South of College?) very busy with football fans wearing their colors, mostly 49er fans talking smack to anyone who'd listen, all playful and funny; Had heavenly room on SPG Gold floor, fitness center very nice, pool as... More 

Helpful?
Thank Vegasjoe57
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you so much for taking the time to review and acknowledge our vibrant hotel. I am delighted we had the opportunity to provide you with such an enjoyable experience and that you were able to enjoy our many great amenities at our property. Our staff works hard to satisfy each and every guest that stays with us. We will... More 

El Cajon, United States
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

In Charlotte for meetings at the Charlotte Convention Center located directly next door to the Westin. Both the hotel and convention center are in need of facelifts and the sooner the better. Westin's are normally fairly nice properties, however this place looks exactly the same as it did when I was here in 2008. It was somewhat drab then and... More 

Helpful?
Thank William C
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you William for taking the time to submit your review of the Westin Charlotte. We appreciate all feedback as it helps us to better ourselves. I would like to offer my sincerest apologies that your most recent stay with us was disappointing. We strive to satisfy each and every guest within our hotel. I hope you will return in... More 

Hickory, North Carolina
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

My hub and I got a great deal on H-wire for this hotel for 2 nights. Parking was fairly easy ($20/day in the parking deck), check in was easy, very friendly desk clerks, the elevators (they have 6!) were lightning fast, the room was comfortable and clean, although there was a smudge of makeup or something on the duvet cover,... More 

Helpful?
Thank thefitzs6
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge the Westin Charlotte. I am thrilled you and your husband had such an enjoyable and refreshing weekend with us. Our hotel is located in the heart of the city and our hotel provides many great amenities to help our guests feel renewed and refreshed. We look forward to welcoming back... More 

Charlotte
2 reviews
5 of 5 stars Reviewed 1 week ago

I love this place it has the best beds and pillows! Hard to find on Priceline, but worth the extra money if you are able to do so! They have a nice indoor pool and a beautiful bar area.If you want a great view request a high floor!

Helpful?
Thank M9415OCstevec
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you very much for taking the time to review the Westin Charlotte. I am delighted we had the opportunity to provide you with another great stay. We strive to satisfy all our guests. All our rooms provide beautiful views of the Queen City and we offer many great amenities to help our guests feel renewed and refreshed. We will... More 

Martinsburg, West Virginia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel was nice, but nothing special. Rooms were fair. I was a little frustrated because I requested assistance with two things (ethernet assistance and an hdmi cable) which I was they assured me they would call me right back...well, I'm still waiting. Additionally, I made two 800 calls from the room, I think one might even have been to their... More 

Helpful?
Thank JayNVero
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Jay for taking the time to review the Westin Charlotte. I would like to offer my sincerest apologies that your most recent stay with us fell below a true Westin experience. We appreciate all feedback as it helps us to better ourselves and I have passed along your feedback to my team. I hope you will return in... More 

Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean and the restaurant was really good. The meeting rooms and the coffee breaks/lunch was excellent. Valet parking available and Starbucks is always great to have available! If you're there for business it's highly recommend.

Helpful?
Thank KG279
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to submit such an excellent review of our hotel. I am delighted we had the opportunity to provide you with such an enjoyable experience. Our hotel offers many great amenities to help our guest feel renewed and refreshed. We look forward to welcoming you back on your next visit to the Queen City. Be... More 

San Francisco, California
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel during a work trip. The location was very convenient for me, as it was walking distance from a downtown office. The staff was friendly and pleasant when I checked in and the room was very nice and spacious.

Helpful?
Thank TravelAsAWayOfLife
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge our vibrant hotel. Our hotel is located in the heart of the city close to many great attractions. I am thrilled we had the opportunity to provide you with such an enjoyable experience. We will happily wait for your return on your next visit to the Queen City. Be well,... More 

Mehoopany, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

Reservations were made well in advance but, room wasn't ready nor set up as asked. Found dirty clothes and trash in the room ( which was on the 6th floor). We were moved to 24th floor , but room had issues: sheets were stained with something that came off on my clothing. The restaurant was fair: service was great, food... More 

Helpful?
Thank greeneyesmmz
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review the Westin Charlotte Hotel. I would like to offer my sincerest apologies that your most recent experience with us fell below a true Westin experience. Your past experience is not the experience we strive to provide and I have passed along your feedback to my team so that we may address these... More 

Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've visited Charlotte many times on Business and always try to stay here when I can. It's right downtown and close to everything. Downtown Charlotte is quite small and everything is well within a short walking distance. The Westin is modern and fully functional. We often meet in the lobby bar for a drink before dinner. Highly recommended.

Helpful?
Thank Jim L
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Jim for taking the time to submit your review of the Westin Charlotte. Our hotel is located in the heart of the city close to many great attractions in the city. SoCo Bar is a great amenity located in our lobby serving up perfectly curated cocktails. I am delighted we had the opportunity to provide you with such... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Location: United States > North Carolina > Charlotte > Second Ward
Price Range: $165 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotwire, Priceline, Hotels.com, Expedia, Odigeo, Travelocity, TripOnline SA and Jetsetter so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#2 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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