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Westin Charlotte

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#31 of 174 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
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1,445 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
Reviewed 2 days ago NEWvia mobile

Very nice place to stay pricey but the Service is excellent very clean comfortable rooms my room had a really nice View only thing I could say negative was the air conditioner wish it was cooler but it was tolerable

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Helpful?
Thank jim6931771
Bluefield, West Virginia
Reviewed 5 days ago NEW

We visited the Westin for the Belk Bowl in 2016. This was the team hotel. The actual rooms were very well-appointed. The porters were extremely helpful and pleasant! However, the hotel had overbooked their double rooms and we had to add a roll away in our king room. The bar was not prepared for the number of guests before and...

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Helpful?
Thank lisa c
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Lisa for choosing to stay with us and sharing your most recent experience with us. I am delighted you enjoyed your stay and our vibrant hotel. I will take your feedback on the rooms and bar and pass it along to my team so that we may address these concerns. We appreciate all feedback as it helps us...

North Carolina
Reviewed 1 week ago via mobile

Recently stayed here to celebrate bringing in the New Year. The location of the hotel is perfect. The restaurant JP Charlotte offered delicious food. Hotel grounds were immaculate. Upon checking in we received two glasses of champagne. The rooms were standard good rooms with comfortable beds however the only downfall is that the lighting in the rooms and bathrooms are...

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Thank Simplyone_25
WestinCharlotte, Hotel Manger at Westin Charlotte, responded to this review

Dear Simplyone_25, Thank you for taking time to review our hotel on TripAdvisor. We are delighted to know that you enjoyed your time here at The Westin Charlotte. The Queen City is a lovely place to spend New Years. We certainly appreciate your feedback regarding the lighting in our guestrooms. We look forward to your next visit for the NASCAR...

Reviewed 2 weeks ago

We enjoyed two rooms at the Westin Charlotte. Just as I was about to log in and give a nice review, I found the charges on my credit card for parking. Here is my problem with that: WE ASKED the lady while checking in if parking was included, because we had heard about the fee and did not want to...

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2Thank mruppe
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Good day, Thank you for taking time to review our hotel on tripadvisor. It pleases me to know you enjoyed your accommodations here at The Westin Charlotte. Our Westin Heavenly beds in the guest rooms are very comfortable. I would greatly appreciate the opportunity to speak with you regarding your experience with the parking fees. Please contact me directly at...

Virginia Beach
Reviewed 2 weeks ago

My family and I visited this hotel for a college football bowl game in December. Everything about the hotel is wonderful -- staff, room amenities, restaurant and location. Any request we made was taken care of immediately and with a smile. The only suggestion I would make is to set up an additional bar area in the lounge when large...

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Thank 2VaBeachTravelers
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

I am so delighted to hear that your had such an enjoyable time at our hotel and that our service and experience was what you expected and deserve. We enjoy hosting the Belk Bowl, teams and fans annually. Our restaurant is one of our many great amenities and I am glad you got to experience it. Did you get a...

virginia
Reviewed 3 weeks ago

Since October 2015 I have stayed over a dozen nights at the Westin Charlotte. I have also used the meeting facilities on the second floor for business meetings. Additionally we used the Polk Suite, a Presidential suite on the 21st floor for our daughters wedding weekend. As a block hotel for the wedding we found the Westin to offer the...

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Thank AGrayghost
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

I am thrilled that you have enjoyed multiple recent stays with us and that the facilities and service experiences were what you expected and deserved. Our staff works hard and strives to satisfy each and every guest. Our hotels location allows you to access many great restaurants and attractions within uptown and our meeting spaces provide the perfect space to...

Shalersville, Ohio
Reviewed 3 weeks ago

Nice staff~great location. Comfortable beds and clean and fresh everywhere you look! But, there seems to be a major lack of insulation for sound between the rooms. We could easily hear the people talking at a normal level in the next room. It was especially bad in the bathroom as you could hear the entire conversation someone was having like...

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Thank Veggies4me
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking time out of your day to submit your review of the Westin Charlotte. We appreciate all feedback as it helps us to better ourselves. I understand that your recent stay with us was not all you had hoped for. We hope you will return in the near future so that we may exceed your expectations. Be...

Greater Cincinnati
Reviewed 3 weeks ago

Stayed 4 nights at this hotel. During my stay, I had many requests and each was met with a quick response and total satisfaction. The food at the hotel was very good and the lobby bar was great fun each evening. Our room was comfortable and quiet with a great view of the city. I will stay at the Westin...

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Helpful?
Thank Nancy M
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Nancy for taking the time to share your experience with us. I am delighted you enjoyed your stay. Both our SoCo Bar and JP Charlotte restaurant are great amenities to have on location and our guests seem to thoroughly enjoy them. I am glad you did as well. We look forward to being your hotel of choice and...

A TripAdvisor Member
Level Contributor
90 reviews
22 hotel reviews
30 helpful votes
Reviewed 3 weeks ago via mobile

We spent a couple of days in this hotel to attend a football game at Bank of America Stadium. It is 3 blocks from the stadium, and easy walking distance to many restaurants & stores. The hotel has nice size rooms & a large lobby area. The staff are very friendly and helpful. I didn't give it 5 stars because...

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Thank A TripAdvisor Member
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

I am delighted we had the opportunity to provide you with such an enjoyable experience. Our hotel is located in the heart of the city close to many great attractions like Bank of America Stadium and our rooms are spacious with great amenities to help our guests feel renewed and refreshed. Thank you for sharing your great experience with us...

Charlotte, North Carolina
Reviewed December 18, 2016

If you want to do a fablous holiday event, put the Westin's Teddy Bear Tea on your calendar. I went today with a friend and her Mom and it was just the best!!! The food was absolutely wonderful; an excellent assortment to "tea" sandwiches, scones and biscuits and if you're a dessert person, you'd be in heaven. They had a...

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1Thank connierogers
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you so much Connie for your excellent review of our Teddy Bear Tea. We wanted to give our guests and their children the ultimate holiday celebration enjoyable for both parents and adults. I am delighted that you had such a wonderful time. We look forward to welcoming you back next year for this great event! Be well, Guntram Merl,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Location: United States > North Carolina > Charlotte > Second Ward
Price Range: $157 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Starwood, Hotels.com and Jetsetter so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#4 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Westin Charlotte staff and other travelers.
7 questions
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5 months ago
7 months ago
Scottsdale, Arizona
5 months ago
Pekin, Illinois
over a year ago
Chapel Hill, North Carolina

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for City View at reservation”
 of 5 bubbles AGrayghost, 3 weeks ago | Read review
“Good views from either side of the hotel”
 of 5 bubbles luv2travel0679, Dec 14, 2016 | Read review
“I prefer upper floor, quiet.”
 of 5 bubbles FastGirl39, Nov 7, 2016 | Read review
“24th floor had great city view and quiet”
 of 5 bubbles mwc104, Nov 6, 2016 | Read review
“Become a Starwoods member. Their member floors were higher up in the building.”
 of 5 bubbles O6138EFdeniseg, Nov 4, 2016 | Read review
5 of 5
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