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601 S College St, Charlotte, NC 28202-1829
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (398)
360
Panoramas (41)
Room & Suite (141)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Charlotte
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 207 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment in Charlotte. Our stylish Charlotte hotel is the perfect setting near downtown's top destinations and close to popular attractions like Bank of America Stadium, the Spectrum Center and the Charlotte Convention Center.
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Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Valet parking
Paid public parking on-site
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
Hotel links
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1,814Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
Portland, Oregon65 contributions4 helpful votes
The Westin is always top notch. Service is world class and the rooms are clean and comfortable. Despite all the construction of a growing city getting to the Westin was simple enough. Parking is a bit pricey but that is with most of hotel parking in Uptown Charlotte.
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Date of stay: August 2020
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Gilda S wrote a review Aug 2020
Durham, North Carolina2 contributions2 helpful votes
Hotel looked nice and clean. Customer service was fine. I was sorely disappointed that The Westin didn’t have a microwave in room (had a fridge). Little sleep one night due to party next door. After about 4 calls to front desk, I was told that I could move to another room (about 1am). This hotel was not what I expected. I should have stuck with my chain of hotels that I normally visit. I wanted more upscale because I thought service would be better, but this one was a little disappointing for me.
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Date of stay: August 2020Trip type: Traveled with family
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Hoppopotamus wrote a review Aug 2020
1 contribution
I promise, the best customer service I've ever had. Room is proper but clientele are top notch. Showers win you over. Everything and everyone have been awesome. Find it on price line. It is a steal. Ask for Valerie.
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Date of stay: August 2020Trip type: Traveled on business
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Carlos D wrote a review Aug 2020
1 contribution1 helpful vote
Please do your research before booking and before paying at the property, they have no amenities, they are price gouging and will assess erroneous charges to your final bill. Their customer service skills are subpar, the Front Office director Jennifer Arena is impersonal and seems to be very unhappy with her job, that is the impression she gave me during out interaction.
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Date of stay: August 2020
Location
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1 Helpful vote
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Karen Naples wrote a review Mar 2020
Hot Springs, Arkansas, United States19 contributions10 helpful votes
Absolutely the worst! We stayed for 5 nights for a convention. The room vibrated and shook from 9-4 each day because of construction. I tried to work out of the room, but, couldn't even talk on the phone because of it. The manager offered a conference room for me to work out of, as well as 5,000 Marriott points. 5000 Marriott points get's me nothing. So, I guess you pay $250 plus a night, but, have to leave your room for quiet? I asked if I was the only person complaining and she said they have only had a few complaints but, on the weekend is when there are more complaints. Why do they continue to put people underneath the construction? SERVICE/MANAGEMENT IS ABSOLUTELY HORRIBLE. Choose Hilton.
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Date of stay: March 2020
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Location
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Trip type: Traveled on business
Room Tip: Check to confirm there is no construction going on
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Response from WestinCharlotte, Manager at The Westin Charlotte
Responded Mar 12, 2020
Dear Karen, Thank you for taking the time to review The Westin Charlotte. Your valuable feedback helps us to ensure that we are providing each guest with a True Westin Experience. Please accept our sincerest apologies that you found certain aspects of your stay to be disappointing. The experience that you have described is not reflective of our standard of service. If you would like to discuss further, please do not hesitate to contact me directly at the hotel as I am sure we can restore your confidence in The Westin Charlotte. Be Well, Toby Scott-Long Hotel Manager
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PRICE RANGE
$195 - $494 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin charlotte hotel charlotte, charlotte westin
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
700
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Frequently Asked Questions about The Westin Charlotte
Which popular attractions are close to The Westin Charlotte?
Nearby attractions include NASCAR Hall of Fame (0.2 miles), Wells Fargo Museum (0.2 miles), and Mint Museum Uptown (0.2 miles).
What are some of the property amenities at The Westin Charlotte?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Westin Charlotte?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Charlotte?
Yes, paid private parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Charlotte?
Conveniently located restaurants include Amelie's, Halcyon, Flavors from the Earth, and Mimosa Grill.
Are there opportunities to exercise at The Westin Charlotte?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Charlotte located near the city center?
Yes, it is 0.5 miles away from the center of Charlotte.
Are any cleaning services offered at The Westin Charlotte?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Charlotte?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Charlotte offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Charlotte?
Many travelers enjoy visiting Historic Rosedale (3.3 miles), St Peter's Episcopal Church (0.7 miles), and Mecklenburg County Vietnam Veterans Memorial (0.9 miles).