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SpringHill Suites Charlotte Airport

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SpringHill Suites Charlotte Airport
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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Alstead, New Hampshire
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

My first room had an air-conditioner that was so loud I thought that an airplane was landing in the room - luckily, they were able to change my room even though they were at 99% capacity. I like having a suite as it separates the bedroom area from the sitting-room office part and that is much more conducive to a... More 

Helpful?
Thank dfuller
Temecula
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our flight had been cancelled...and we were first routed to a TERRIBLE dive hotel. Fortunately, we spotted this Springhill Suites and arrived late, tired, irritable and in need of a good night's sleep. Our glight had been canceled and we had no luggage and had run our of humor. Jody greeted us at the front desk with a toothbrush, toothpaste,... More 

Helpful?
Thank Sandi K
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Sandi, We are so thankful that you stayed with us during your travels through Charlotte. We appreciate the frustration and challenges that can occur when traveling and glad we were able to provide you a comfortable and restful night's sleep. We look forward to another opportunity to serve you again in the future! Thank you again for staying with... More 

Denver, Colorado
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was just, not very fresh, the carpet was filthy, the lobby and check in area was stacked with boxes and other office stuff that did not seam to have a place. In short it looked unkept, smelled unkept (like someone was smoking in the room), and my white socks that I wore to bed were filthy after walking... More 

Helpful?
Thank Steve C
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your time in Charlotte! We deeply apologize for the boxes in front of our Market Place as we had received a delivery and always try to expedite quickly. We can imagine the arrival experience walking into the lobby. We have shared your feedback with our front office team to place boxes behind the... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

After a weather-related flight cancellation, we had to stay the night in Charlotte in order to catch our rescheduled flight the next morning. Unfamiliar with the city, we caught a shuttle van to SpringHill Suites. It was late at night, on a summer weekend, and we had no reservations, but Michelle had us set up with a room in no... More 

Helpful?
Thank drdiekman
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Marriott while traveling through Charlotte! We appreciate your business and so pleased that we had the opportunity to serve you well! We have a great team here at Springhill and thank you for your positive feedback to share with Michelle and the team! We wish you save travels and a great weekend! Thank... More 

wv
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2016

We picked this hotel because it was close to airport, Charlotte is 1/2 way to Hilton head island and we were on the way there for a family beach trip. My daughter was meeting us in Charlotte, comming in on a flight from California. She was supposed to land at 6:15 am but was canceled and she did not arrive... More 

Helpful?
Thank bigtravelWv
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Charlotte Airport while waiting for your daughter to meet you in Charlotte. We know that travel can be at times unpredictable and this can cause stress and unexpected changes. We are so grateful that we could be of assistance to you and your family with the extended departure time and wish you all... More 

Dublin, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2016

I was asleep at home when I received a frantic call from my Future wife stating that her flight connection was missed and she needed a room near the airport. I contacted the front desk and spoke to Corey who allowed me to schedule the room and made sure that my wife was taken care of. She was in a... More 

Helpful?
Thank Jim F
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for allowing us the opportunity to care for your future wife during a stressful and frantic situation. We understand that traveling can be unpredictable with weather and other challenges that can disrupt one's travel plans. Cory is an awesome Springhill Suites Associate and look forward to sharing your feedback with him! We are pleased that all worked out... More 

Marlton, New Jersey
Level Contributor
425 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 27, 2016

Had to get moved from my first room due to noisy A/C. 2nd room was nice with a comfortable bed. Room not laid out the best for watching TV but I slept mostly. Did not try the breakfast due to an early flight.

Helpful?
Thank Dennis08053
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with the Springhill Suites Charlotte Airport during you travels through Charlotte. We apologize for the A/C in the first room, however pleased that we were able to move you into another room with everything in working order and comfortable. We look forward to another opportunity in serving you again in the future. thank you Julie Andrews More 

Durham, North Carolina
Level Contributor
362 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed July 24, 2016

I had to stay in CLT because of flight delays. This property was a well priced airport location, with good service. PROs - Airport shuttle - priced well for a last-minute reservation - clean - quiet CONs - None for the purpose of this stay

Helpful?
Thank 150hotelnightsayear
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Marriott during you travels trough Charlotte! We appreciate your business and pleased that you had a positive experience. We look forward to another opportunity to serve you again in the future! Safe travels Thank you Julie Andrews More 

Greensburg, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2016

My husband and I stayed at this hotel during a layover on our way to and from vacation. The major downfall of this hotel is that you can hear highway traffic and there's a strip club behind it. We heard noise from it around 2 a.m. However, the staff was fantastic. The shuttle to and from the airport is free,... More 

Helpful?
Thank Julie M
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your layover in Charlotte. We are pleased to have had the opportunity to provide you a positive and enjoyable time during your stay over. We wish you a safe journey and hope you will allow us another opportunity in the future to better serve you again! Have a wonderful week Julie Andrews General... More 

Blue Bell, Pennsylvania
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

A very comfortable stay. Nice size room and good breakfast variety. All staff very friendly and welcoming: shuttle drivers, reception, breakfast attendant. Only suggestion is to have more shuttles available. When arrived at airport, the shuttle was too full and had to wait over 30 minutes for next. While waiting I saw vans from each of the other hotels (holiday... More 

Helpful?
Thank smalltowntraveler329
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for the positive feedback regarding your stay with regards to our rooms, staff service and breakfast! We are pleased that you enjoyed yourself and apologize that we did not have more shuttle availability during travels between hotel and airport. We are more than happy in the future to provide alternative transportation as needed and will work with our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Dr, Charlotte, NC 28208-2726
Location: United States > North Carolina > Charlotte
Price Range: $97 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Charlotte Airport 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites
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