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SpringHill Suites Charlotte Airport

275 reviews
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Traveler (19)
Room & Suite (24)
Dining (5)
Overview
  • Excellent24%
  • Very good34%
  • Average24%
  • Poor10%
  • Terrible8%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
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Offers from SpringHill Suites Charlotte Airport
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)Write a Review
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Traveler rating
67
86
68
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23
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LanguageEnglish
67
86
68
30
23
Show reviews that mention
All reviewscharlotte airportroom was cleanan early morning flightbreakfast barwork spacehot tubbedroom areaextra pillowsconnecting flightbooked this hotelstayed here for one nightfree breakfastyogurtfree shuttleplace to sleepother hotelsthe shuttle driver
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1 - 5 of 274 reviews
Reviewed 4 days ago via mobile

The front desk staff were lovely, helpful and kind. Overall the property is in need of updates. My room looked tired and warn. Furniture has seen its fair share of damage, pillows were stained, and there was mold on the bathroom ceiling. It was less...More

Thank Mara L
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 3 days ago

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future! Please rest assured that your...More

Reviewed 1 week ago

My wife and I stayed two nights at the SpringHill Suites near Charlotte Airport. If you’re a Marriott Rewards member looking for a good value, this place fills the bill. First, all the staff members were helpful. The desk clerk gave me a choice of...More

Thank socalsteve19
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 1 week ago

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future!

Reviewed 3 weeks ago

Let me first say that the staff was friendly, but the positives end there. The location turned out to be beside a gentleman's club which in itself is not terrible. However, it seems to lead to problems. Our room was on the second floor and...More

Thank Keith C
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 3 weeks ago

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future! Fortunately, we do not have...More

Reviewed 4 weeks ago via mobile

We booked a stay before and after our flight with plans to leave our car at the hotel during our trip. However, after our arrival we decided to pay the extra two dollars per night to have our car at the airport and cancelled our...More

Thank April G
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 3 weeks ago

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience. We truly appreciate and value your feedback!

Reviewed November 25, 2017 via mobile

Let me start by saying the staff were very friendly and helpful. That's where the good ends. The room was fairly clean but very run down. The toilet was a 2 flusher if not 3. The sink kept leaking. There was mold in the tub...More

Thank Larry C
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded November 26, 2017

Thank you for staying with us during your travels to Charlotte. We deeply apologize for the disappointment regarding the noise from the event center next door! We take great pride in providing exceptional service and cleanliness for our guests.Please rest assured that your comments have...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
$111 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$111 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (19)
Room & Suite (24)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (22)
Bathroom (2)
Business Center & Event Rooms (2)
Questions & Answers
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Benita P
March 9, 2017|
AnswerShow all 3 answers
Response from Judi O | Reviewed this property |
I don't know - Charlotte was a layover - so I did not have a vehicle.
0
Votes
Katrina B
September 20, 2016|
AnswerShow all 2 answers
Response from Steve C | Reviewed this property |
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0
Votes
Reviewrrr
August 16, 2016|
AnswerShow all 2 answers
Response from Mike B | Reviewed this property |
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1
Vote
Room Tips
"I'd try to get it away from the Interstate highway"
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"Higher level floors may be better. Pool is at the lobby level."
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"Stay on the top floor, fewer guests there."
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"Upper floors were quiet."
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