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MainStay Suites Charlotte

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7926 Forest Pine Drive, Charlotte, NC 28273
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1 room 1 adult
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MainStay Suites Charlotte
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83 Reviews from our TripAdvisor Community

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Kingston, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 3, 2016

We have stayed here several times although it has been approx. 2 years since our last stay. We stayed 4 nights/5 days. Had several issues with the room - left those to be addressed (general maintenance items). Had these been previously addressed, the stay would have been more enjoyable. Do like that it is pet friendly though and those are... More 

Helpful?
Thank Beverley K
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for your feedback, and for choosing MainStay Suites when you visit Charlotte. Your comments have been noted and we are addressing the issues that you had. I appreciate you letting me know, and we hope that you will choose MainStay on your next visit. I do apologize again for any inconvenience during your last stay. More 

Orange, Virginia
1 review
4 of 5 stars Reviewed December 19, 2015

nice room for the money. not fancy, but clean and roomy, includes kitchen. staff was great. would definitely use them again. with separate sleep sofa in living room, double bed room would actually sleep six.

Review collected in partnership with this hotel

Helpful?
Thank pudgi3
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

I would like to Thank You for taking the time to give us your feedback. It is very important to us to know how we are doing and our guest comments are very important to us. We appreciate your business and hope you will return next year. We also want to thank you for your time that you graciously give... More 

SEVIERVILLE
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed December 3, 2015 via mobile

This place is a joke. We arrived as a group, rooms had been booked for weeks. Check in was smooth so we all proceeded to go to our rooms. One couple got to their room and opened the door to find the air conditioner completely torn apart with tools sitting all over the floor and the bed a mess. They... More 

Helpful?
Thank travelingduet08
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Please accept our sincere apologies for your dissatisfaction. Every year, we offer OCC low rates and welcome all of the volunteers with joy and happiness to see them again. Some have been coming for 10 years and are like family to us. They all seem to enjoy their visits with us, and It is dishardening to find one group that... More 

Jacksonville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 22, 2015

The staff are all wonderful! The breakfast was good (creamy oatmeal😃) . My only complaint was the cleanliness of the room. When you can see debris on the floor, the vacuuming needs to be addressed. Hope they can fix that.

Review collected in partnership with this hotel

Helpful?
Thank Joye T C
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for giving us your feedback. We appreciate hearing from our guest and your comments are valued. We take it to heart, Im glad our staff was friendly. I do apologize about your room cleanliness. We will address this, and appreciate you sharing that with us. We hope that you will come back to stay with us... More 

Savannah, New York
1 review
5 of 5 stars Reviewed October 11, 2015

Very comfortable place. Great customer service. Friendly & helpful staff. Centrally located. Definitely would recommend to friends & family. Work in Charlotte often will be staying here. Beds are comfortable.

Review collected in partnership with this hotel

Helpful?
Thank s_nicastro97
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

On behalf of my staff and myself, we would like to Thank You for taking the time to share your experience with us and others. We are so happy that you enjoyed your stay with us and that you will come back and be part of the MainStay family in the future. We look forward to seeing you again. Thank... More 

Charlottesville, Virginia
Level Contributor
4 reviews
4 of 5 stars Reviewed October 5, 2015

Really like this place. The breakfast was good. The room was clean. I would definitely stay there again. The only problem was the people above us was very noisy but that is not the hotels fault. I just put my pillow over my head and went to sleep.

Review collected in partnership with this hotel

Helpful?
Thank Annie W
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

I would like to thank you for choosing MainStay while visiting the Charlotte area. We appreciate your business and the time you took to give us and others your comments about your stay. We try to make MainStay your home away from home, and we are glad that we were able to do that for you. We hope that you... More 

Winter Haven, Florida
1 review
5 of 5 stars Reviewed September 22, 2015

/t he hotel is located in a very nice area. The grounds well kept. Room had a kitchen, living room, bedroom and was clean. I was able to bring my dog. The breakfast was continental. This is the halfway point from Florida to Penna.

Review collected in partnership with this hotel

Helpful?
Thank none283
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for giving us your feedback and sharing your experience with us and others. Its very important to know how we are graded by our guest and if we are giving them the experience that they hope for. We thank you for staying with us and look forward to your next visit with us. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed September 9, 2015

I really enjoyed my stay so much I never left!! My guest also felt the room was very comfortable! It will not be the last time I stay here! Even when I checked in the clerk was excellent. I didn't even have to tell him my name!

Review collected in partnership with this hotel

Helpful?
Thank 456marcusg
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

We are so happy that you enjoyed your stay with us. It brings us joy to know that we have met or exceeded your expectations. We want to thank you for taking the time to give us your feedback, it is so important for our success in making our guest feel at home. We look forward to your next visit... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed September 3, 2015

business woman I travel a lot. The the staff is friendly and helpful. I feel very safe and all my needs are answered in a timely manner. The rooms are clean and the continental breakfast has the best orange juice I've ever had. has the best orange juice I've ever had.

Review collected in partnership with this hotel

Helpful?
Thank tomokoc21
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

We are so glad that you enjoyed your stay! We appreciate you taking the time to give us your feedback. We are so grateful that you chose MainStay Suites and hope that when traveling to Charlotte, you will stay with us again. We look forward to seeing you again next time. More 

Apex, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2015

It is clean, comfortable and the staff are outstanding! Anything you need they will help you out. My room is comfortable and quiet, And the property is convenient to everything, I 77 and I 485. I would recommend thishotel to anyone!

Helpful?
Thank Ken J
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for taking the time to complete our survey and to give us your feedback. It has been a pleasure having you stay with us and we look forward to your next vist. Our sincere Thanks for sharing your thoughts with others. Our guest satisfaction is important to us. See you soon! More 

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