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SpringHill Suites by Marriott Charlotte University Research Park

Traveler (47)
Room & Suite (14)
Dining (6)
Certificate of Excellence

About

#66 of 192 hotels in Charlotte
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
SpringHill Suites by Marriott Charlotte University Research Park has been updated with a fresh and relaxing design to give travelers the flexibility to work efficiently and rewind comfortably. Enjoy our suites in Charlotte, North Carolina's University Area that are substantially larger than a traditional hotel guest room. This Charlotte area hotel near PNC Music Pavilion and the University of North Carolina at Charlotte offers new hot and healthy breakfast options, complimentary high-speed internet access and a quaint updated meeting room with a 37 " flat screen TV.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
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Location

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268Reviews
1Q+A
42Room tips
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Popular mentions
Very spacious & clean hotel. Room was perfect and location was super close to UNC for my son's track meet. We stayed 2 nights, pool was nice but very cold. Beds slept good but people above us bumped and jumped all night & day unfortunately. Went down to breakfast Sunday morning @930 and the only thing left was 2 bagels & a pastry and the waffle line was super long. No eggs, no bacon, crumbs left in the cereal jar, no oatmeal, no toast, not even any juice. Breakfast on the weekends are until 10am but if you actually want to eat you must go wayyyy earlier. Looks like a basketball team was staying here but the hotel should have accommodated for the extra rush of people. Had to check out and find breakfast elsewhere.
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Response from Sarah G, General Manager at SpringHill Suites by Marriott Charlotte University Research Park
Responded 5 weeks ago
Thank you Candicekelly for choosing our hotel, and for sharing your experience. We are truly sorry for the issues you encountered with our breakfast, and with the noise above you. Please know, your comfort as our guest is of the utmost importance to our team. We thank you for taking the time to provide this valuable feedback. Please reach out if I can ever be of service to you in your travels. Warm Regards, Sarah George General Manager sarah.george@marriott.com
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Thought I would give Springhill Suites a try as it was close to my business location. Yikes, someone called in and I waited in line for 20 minutes to check-in. Quick get me back to a Hilton property, but when I finally got to the front of the line, the friendly smiling face of the Front Desk clerk saved the stay. The property was clean. The bed comfortable and the breakfast okay. Not my first choice when I’m in the area, but for two nights it was satisfactory.
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Response from SarahG4069, Manager at SpringHill Suites by Marriott Charlotte University Research Park
Responded May 21, 2019
Thank you Ttreats for taking the time to share your experience. It was our pleasure to serve you, and we will be sure to pass your comments about our friendly associates to our team. Thank you for giving us a try! It we can ever be of service to you, please don't hesitate to reach out. Safe Travels, Sarah George General Manager sarah.George@Marriott.com
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Stayed here two nights while attending a friend's wedding at Lake Norman. Great location, very clean rooms, friendly staff, and the best breakfast that I've ever experienced at any hotel! Don't miss this one!
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I had the pleasure of spending one night at this wonderful hotel due to an overbooking situation with the airlines. Although there was a basketball tournament in town that weekend, once I reached my room it was so quiet I fell asleep immediately. The room itself had every amenity one could ask for and then some. The bed was comfortable and the bathroom spacious and clean. Overall, it was a wonderful experience -- especially after my experience with the airlines.
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I’m typically a fan of Spring Hill Suites, but this one is lacking for the following reasons: - Not the typical Spring Hill building or room layout; this was obviously another hotel previously - Paper thin walls and ceilings; I heard everyone walking by as well as the person walking around in the room above me - Glasses in the room were noticeably dirty - Bathroom wink handle wasn’t attached - Even though I hung up my towels, they still took them to be washed - Room A/C is pretty loud when it fires up and woke me up throughout the night - TV picture is terrible Positives: - Breakfast was fine - Staff are really nice - Convenient location
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Response from SarahG4069, Front Office Manager at SpringHill Suites by Marriott Charlotte University Research Park
Responded Mar 26, 2019
Thank you Banderlin for choosing our hotel, and for taking the time to share your experience. We sincerely apologize for the condition of your guest room. Please reach out at your earliest convenience. We appreciate that you could have chosen from a list of hotels, and would like to ensure you know that we value you as our guest. Many Thanks, Sarah George General Manager 704 503 4800 sarah.George@Marriott.com
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PRICE RANGE
$95 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites charlotte university research park hotel charlotte
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
136
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