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Hilton Garden Inn Charlotte North

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#44 of 176 Hotels in Charlotte
Certificate of Excellence
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Charlotte North
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Showing 359: English reviews
Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed June 21, 2016

On our recent stay the staff (new hire, Charles) was helpful. Unfortunately we needed much help. We travel frequently (4-5 times a year) to Florida where we visit Disney. We travel from Pittsburgh. This visit was a return trip and we had already driven 8 hrs and wished for a room close to the highway for a rest, pool, tv... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 844brenda
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us. We strive to ensure that all of our guests have the best experience possible when they are staying with us. During your stay with us, we were in the process of switching to a new cable provider, we now have Direct TV over 100 channels to pick from... More 

Virginia, United States
1 review
5 of 5 stars Reviewed June 21, 2016

Everything was great. The rooms are very nice and the bed is comfortable. The staff made me feel welcome. The check-in time was 3:00 and we got there at 2:30 and the room wasn't ready. We waited for about 20 minutes before we got it. I would recommend this hotel. I will stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeremy W
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you so much for your kind words about your recent stay with us! We are happy to hear that you enjoyed you stay, and look forward to the next time you are in Charlotte and stay with us! More 

Columbia, South Carolina
1 review
1 of 5 stars Reviewed June 15, 2016

No one watches the pool there were teenagers in there throwing balls hitting children in the face my 10 month old child and my 10 year old. They didn't do anything until my husband went back down stairs and really laid into them.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank sabrinao635
hiltonharris_gm, Director of Sales at Hilton Garden Inn Charlotte North, responded to this review

Dear Valued Guest, First please let me apologize for the behavior of other guests at our hotel. As a mother of a 16 month old, I too would be very upset if something like this happened during my stay at a hotel. I was not personally here when this incident occurred, but was made away by other managers who were... More 

Knoxville, Tennessee
Level Contributor
3 reviews
2 of 5 stars Reviewed June 10, 2016 via mobile

We have stayed here 3 times a year since 2009. While usually a nice hotel there have been small things wrong every time. After a while it adds up. This visit we were in the king suite with sofa bed. The pull out sofa had no sheets on it or in the room plus the blanket that was wadded up... More 

Helpful?
Thank Du5tBuny
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At The Hilton Garden Inn Charlotte North, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our... More 

Sewell, New Jersey
1 review
5 of 5 stars Reviewed June 7, 2016

Terrific accommodations and location for families of all ages and very accommodating for large group of out of state guests that traveled for a family wedding in the area. There is also the convenience of the surrounding businesses and restaurants

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank B6395RYsusanh
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are happy to hear that you had a great stay with us! Weddings are a special time, and we are so happy that we could a special part of those memories for your family. We hope you come back to visit and experience our wonderful city! More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed June 6, 2016

The location was perfect for site visits and Uptown Charlotte. The restaurant was superb in product and service and the stay was very restful. The environment was both business and casual, which was a good fit for me.Highly recommend this hotel

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank michaelsB6452YL
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for your kind words! We are centrally located between the Uptown Charlotte area and the Lake Norman and Concord areas. Surrounded by all the great things to do, see, taste and experience in Charlotte! See you again soon! More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed June 2, 2016

Not terribly far from Speedway. Located near restaurants and highways. Staff is friendly and accommodating. Compared to other hotels, it was nicely priced and is a brand/quality that I trust. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jenetta O
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are glad to hear that you enjoyed you stay with us while in town for the NASCAR race! Our hotel is just 12 miles from the speedway area, and is super easy to get to with the new interstate, I-485 open now! We'll look forward to having you stay with us again for the next NASCAR race, there are... More 

1 review
5 of 5 stars Reviewed June 1, 2016

Loved the hotel we got an excellent rate for Memorial day weekend and this was my fiance first time in Charlotte and even staying in the hotel and he loved it. He is from Africa and his first words were when are we staying in a hotel again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank naheliat
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

WOW. Thank you! Thank you! Your kind words have made the staff at our hotel smile. We take great pride in our hotel, and are so excited to hear that you love it as much as we do!!! What a great first time experience in Charlotte, there's so much to do in our great city, and we hope that ya'll... More 

Washington DC, United States
1 review
3 of 5 stars Reviewed May 29, 2016

Needs renovation and a very good cleaning! The carpet was water soaked in some areas and very dirty in others. This hotel smells musty and reap of cigarette smoke. Though this location is very convenient, I would not stay here again, nor would I recommend it to anyone else.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Uneala S
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience about your recent stay with us. We value all feedback and take suggestions and comments very seriously. On behalf of the hotel we apologize that you had this experience. We take great pride in providing the best experience for all our guests in the future if you ever experience this... More 

Columbia, South Carolina
Level Contributor
5 reviews
5 of 5 stars Reviewed May 28, 2016

Hotel is in a good location, staff was friendly, room was clean and good size. I would definitely stay at this hotel again. I didn't eat the breakfast but some of my family did and they thoroughly enjoyed it. There is a bar and restaurant onsite as well

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank randi2012
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We love to hear this! Our location is pretty great, right by 77, 85 and 485 easy to access all of Charlotte and surrounding areas! Thank you for noticing! Our hotel also does have a restaurant and bar, it's called "The Garden Grille and Bar" it's open seven days a week from 5 to 10 p.m. (and the bar stays... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Rd, Charlotte, NC 28269-7683
Location: United States > North Carolina > Charlotte
Price Range: $107 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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