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Hilton Garden Inn Charlotte North

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#42 of 176 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte North
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362 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Durham, North Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed briefly after a day at Carowinds before shipping out to western NC the next day, so not a long stay. The room was quite nice, bed plenty big and comfortable. The one area of complaint I have is that I left my toiletry bag in the hotel bathroom with many personal effects and I've called multiple times, no... More 

Helpful?
Thank KickballBella
Denver, Colorado
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The staff is friendly and professional. The room could use a little updating. Shower head can be greatly improved. Location has several restaurant options within walking distance. Don't stay on 2nd floor above the meeting/ banquet rooms.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C7741VZdebbier
Baldham, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

I am a frequent visitor of this Hilton garden inn, and I always appreciate the great service and friendliness of the staff. Whenever I show up I feel being welcomed, they recognize my name - the team makes the difference!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 1964DirkE
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appericate you! Thank you for your kind words, and we look forward to having you with us again soon! More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in this hotel for 4 nights. Overall the hotel is great. The pillows though need to be upgraded. It is not very firm & uncomfortable. You put your head in the pillow and you sink in. My family did not have a good night sleep. The air conditioner was great. Very cool when you get into the room &... More 

Helpful?
Thank MJ5358
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Ask and you shall receive! As I type my response to your comment, our housekeeping staff is in the process of replacing the pillows in every single guest room in the hotel. In addition to the pillows, last month we just replaced all the mattresses as well. Now you'll feel like you are sleeping on a wonderful cloud in any... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel in Charlotte. After an 8 hour trip our brief stay was extremely pleasant. The hotel was clean and inviting. Decided to eat dinner in instead of venturing out. Our order consisted of pan fried dumplings and chicken wings along with Caesar salad. The food was prepared perfectly and very satisfied with the quality and price. Our server was... More 

Helpful?
Thank Jim S
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

It's so nice of you the mention your dinner at our restaurant. We do have a full dinner and bar menu served from 5 to 10 p.m. every day as well as room service at our Hilton Garden Inn. The Pan Fried Dumplings are one of my favorite menu items, so happy to hear that you enjoyed your meal and... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a night on the way to Hilton Head. Rooms were good, staff was excellent, and location was perfect. The rooms are not the very newest updated in some ways (bathrooms) but everything was very clean. Our small kids loved the pool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 165ryan
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We think our pool is pretty great too. Happy to hear that your children enjoyed it. Hope you had great experiences on the rest of your vacation. Next time make Charlotte your destination for vacation! We have some many amazing things going on for families, from Discovery Place Kids, to Carolina Raptor Center, Amusement Parks, Water Parks and so much... More 

Richmond South/Southpark, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent stay, room was clean and well taken care of. Hilton's have never let me down. Excellent staff, they are very warm and make me feel right at home. I seem to always have great experiences with staff at Hilton hotels.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Riston R
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We do take great pride in our team at the hotel and strive to provide excellent customer service to all our guests. Thank you for noticing and we are glad we made you feel at home. That's always our goal. We'll see you again soon! More 

Knoxville, Tennessee
Level Contributor
331 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My girlfriend and I stay here while going to a concert at the Pavilion, this hotel was very nice however, the pool area was misleading from their website, the pool was very very small and the patio chairs outside was horrible. They were black metal and with the temperatures in the upper 90s the chairs would burn your legs and... More 

Helpful?
Thank Mark C
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us. We feel that our pool area is very comfortable and accommodating for all our guests. Our pool is open year round and is 24 hours. The weather has been extremely hot across the country this past week. We are sorry that you found the chairs uncomfortable. This is... More 

Jacksonville, United States
1 review
4 of 5 stars Reviewed July 12, 2016

staff was very friendly, the only problem was that an hour after breakfast, dishes were still on the table Also, the person who was preparimg the breakfast was constantly using profanity, not something you want to hear while you are ordering

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Iris M
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you so much for taking the time to tell us about your experience at our hotel. We take great pride in our staff, and provide them with extensive training in hospitality. If you would be able to call the hotel directly and speak with the General Manager, we would like to know more about the experience you had during... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed July 11, 2016 via mobile

Nice clean hotel. I'm a Diamond member so alway great service. staff were awesome. Especially Da'Varis. Close to great shopping and restaurants. Great BBQ in the south. Pool is great, Charlotte is a great little city. We were holding meetings in the Conf rooms and all was great minus the Sunday morning worship. It can get quite loud with the... More 

Helpful?
Thank Darren G
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us. We are happy that you enjoyed your meeting with us and that you were able to have time to enjoy the pool as well! We look forward to having you back with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Rd, Charlotte, NC 28269-7683
Location: United States > North Carolina > Charlotte
Price Range: $107 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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