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Hampton Inn and Suites Charlotte - Arrowood Rd.

#20 of 176 Hotels in Charlotte
Certificate of Excellence
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Hampton Inn and Suites Charlotte - Arrowood Rd.
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475 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Came to Charlotte on business. Lots of hotels booked. Chose this one because Hampton / Hiltons are usually nice and needed a hotel in close proximity to Ballantyne. This is a very old hotel. They have done some updating so it isn't horrid but the bed slept terrible and the AC stayed on 60 but the room NEVER got cold... More 

Helpful?
Thank Amy C
Buffalo, New York
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel exceeded all of my requirements: Clean, Quiet, Affordable and Great Service! I had a great night's sleep here and the bed was super comfortable. Also, the staff at the front desk were so professional, friendly and provided excellent customer service!

Helpful?
Thank Melanie C
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The décor was showing some signs of age which is why it got 4 stars instead of 5. Otherwise it was pretty much what you expect from a Hampton Inn. We did end up in a suit with a bedroom and sitting area. The bedroom was small which meant the bed was very close to the air conditioner. Some people... More 

Helpful?
Thank SpiderSD
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Arrowood Rd. Our staff takes great pleasure in providing the level of service our guest expect to receive. Our goal is to consistently provide great service and quality accommodations that exceed our guest highest expectations. We look forward to the opportunity of being of service at a future date. More 

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly staff. Everyone was very professional and educated on the surrounding area. Located Convently less than 3 min from a Walmart Supercenter. I would come back to this Hampton when I am in the area.

Review collected in partnership with Hampton

Helpful?
Thank Godfrey425
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Charlotte Arrowood and posting a review on Trip Advisor. We are delighted our staff exceeded your expectations in providing wonderful service and quality accommodations. On behalf of the entire staff, we look forward to the opportunity to be of service in the near future. More 

Alliance, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

Always stay at Hamptons when I travel this was my first time I felt that it was not clean or maintained. The bed was not at all comfortable. The tables in the dining area were unlevel so that everything spilled. Chairs were wore out.

Review collected in partnership with Hampton

Helpful?
Thank marvillam2016
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Arrowood Rd. Our staff takes great pleasure in providing the level of service our guest expect to receive. Our hotel is in the beginning stages of a fresh. The first stage is our Breakfast Area. The refurbishment of the chairs was scheduled to begin on July 21. Our goal... More 

Lake Worth, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

this was a very clean and friendly place - they even have real good coffee as you arrive - was blown away... after we checked in - we asked "Jonathan" where a good bar b q place was and he hooked us up, nice pool, great breakfast, clean, safe ....perfect way to end the day. the home made waffles were... More 

Helpful?
Thank majicrobotfilms
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

you very much for choosing The Hampton Inn & Suites Charlotte Arrowood and posting a review on Trip Advisor. We are delighted our staff exceeded your expectations in providing wonderful service and quality accommodations. Jonathan takes great pride in delivering the level of service our valued guest expect to receive. On behalf of the entire staff, we look forward to... More 

Winchester, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Not one person explained a surcharge despite doing this online. Had to call corporate to have someone intelligent explain. There was no effective communication on check in or on check out. I will NEVER stay at another Hampton Inn And their mattresses-King, is absolutely lousy.

Review collected in partnership with Hampton

Helpful?
Thank Leigh S
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Please accept our apologies, we are sorry we were not able to meet you expectations, as we strive to deliver the level of service our guest expect to receive. Your experience is not typical of our usual Hamptonality and welcoming staff. We appreciate your feedback as we are always looking for ways to improve. We try hard to make sure... More 

Sanford, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I selected this hotel for our anniversary and we were not upset. The staff at the hotel was great and took the time to listen to our needs, except for the breakfast. we looked past the breakfast staff and it was still great.

Review collected in partnership with Hampton

Helpful?
Thank James K
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Charlotte Arrowood and posting a review on Trip Advisor. We are delighted our staff exceeded your expectations in providing wonderful service and quality accommodations. Jonathan takes great pride in delivering the level of service our valued guest expect to receive. On behalf of the entire staff, we look forward... More 

Simpsonville, South Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here to go to the carrowinds. As a Honors member got an excellent rate. Bed was comfy. Room incl a kitchen which we didnt use. Loved the jetted tub.Friendly staff. Great breakfast. Very clean room.

Review collected in partnership with Hampton

Helpful?
Thank Chrissy M
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Charlotte Arrowood and posting a review on Trip Advisor. We are delighted our staff exceeded your expectations in providing wonderful service and quality accommodations. Jonathan takes great pride in delivering the level of service our valued guest expect to receive. On behalf of the entire staff, we look forward... More 

Atlanta, Georgia
Level Contributor
197 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night during business trip. My room was clean and nice. Didn't have a chance to enjoy the pool, but had a great view of it from my window and it looked really nice. The bed was comfortable. Nice bath products provided. Check in was quick and easy as was check out.

Helpful?
Thank Catherine J
Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Thank you very much for choosing The Hampton Inn & Suites Charlotte Arrowood and posting a review on Trip Advisor. We are delighted our staff exceeded your expectations in providing wonderful service and quality accommodations. Our entire team of associates take great pride in delivering the level of service our valued guest expect to receive. On behalf of the entire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Charlotte - Arrowood Rd.

Address: 9110 Southern Pine Blvd, Charlotte, NC 28273
Location: United States > North Carolina > Charlotte
Price Range: $96 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte - Arrowood Rd. 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charlotte - Arrowood Rd. Hotel Charlotte
Hampton Inn Hotel Charlotte
Hampton Inn Charlotte
Charlotte Hampton Inn
Hotel Style:
#8 Family Hotel in Charlotte
#9 Business Hotel in Charlotte
#25 Romantic Hotel in Charlotte
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