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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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342 Reviews from our TripAdvisor Community

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Showing 334: English reviews
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visit Charlotte this past weekend due everything that was happening in Charlotte there wasn't as many options for us to enjoy charlotte my friend's and I sat the bar with the bartender I think her name is kanesha we had a great conversation she made sure we all were comfortable she made us food and some great drinks she... More 

Helpful?
Thank Patricia H
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Patricia H, thank you for taking the time to share you experience in Charlotte given our current situation. We realize that the experience of our beautiful city wasn't the same but are pleased to hear that our team was able to still make you feel comfortable. Thank you for staying with us. We look forward to seeing you again soon... More 

Franklinton, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel staff (Joshua) was very helpful. City is beautiful. We felt safe during our weekend even with the protests happening last week. Easy walk to and from the stadium. Nice atmosphere. Even protests were were very peaceful. The city is returning to normal.

Helpful?
1 Thank TRHJPK
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for visiting our beautiful city even during trying times. I am refreshed to hear that you still enjoyed Charlotte, were able to attend a Panthers Game and that our team made you feel welcome and safe! Thanks for staying with us- More 

Zichron Yaakov, Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I want to commend Jocelyn at reception for the great care she has shown for all the guests, especially given the current circumstances downtown. It is always good to interact with hotel team members of her caliber

Helpful?
Thank JazzLover99
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you JazzLover99 for taking the time to express your appreciation for the caring service received from Jocelyn in particular! I am pleased to hear that even during trying times our service values are delivered! Thank you for staying with us. We look forward to having you as our guest again in the future! More 

Garner, North Carolina, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Standard Courtyard in an urban environment. City noise (fire engines woke me up at 4am). Standard room, King configuration is strange LCD TV on the wall but not much way to see it from the bed. Comfy sofa is shoehorned into the king room. Rooftop pool, didn't have time to use, but nice rec area. Parking is additional fee in... More 

Helpful?
Thank gooberama
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to review your recent stay with us, we appreciate your feedback. Thank you for staying with us while in Charlotte! More 

New Vernon, New Jersey
Level Contributor
372 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This courtyard was very clean and the rooms appeared to recently renovated. The front desk was very courteous. I was arriving after 11pm and had done the mobile check in but was running two hours late due to a delayed flight. I called as soon as I landed and the front desk immediately knew who I was based on the... More 

Helpful?
Thank Dan P
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

It was a pleasure having you as our guest, Dan. Thank you for sharing your service experience. I am pleased to hear that we met your expectations and our team was able to deliver a comfortable stay. Thanks for choosing Courtyard by Marriott! More 

Montgomery, Alabama
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great clean rooms, Nice staff and close to everything. The hotel was updated and very clean. There is a Starbucks in the lobby. I think the parking should come with the hotel room (12.00) but it's not to bad,I guess. Also, no breakfast is provided but walking distance to alot of options

Helpful?
Thank KB842010
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your stay experience. We are pleased to hear that you enjoyed your room, service and prime location in Uptown Charlotte! Thanks for staying, we look forward to having you with us again in the future- More 

Goose Creek, South Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location and clean room. Front desk friendly. Bistro over priced and staff very rude. Bar staff need to learn to smile. Would stay again due to location. Housekeeping kept trying to come in after telling them multiply times no thank you

Helpful?
Thank queenofthecreek
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for choosing Courtyard by Marriott while visiting Charlotte. We appreciate your feedback and will share your comments with the appropriate teams to ensure that our guest have the best stay experience possible and welcome the opportunity to be able to serve you better on your next visit- More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

First visit to the Courtyard Charlotte City Center and was pleasantly surprised by the experience, from start to finish. Checked in using the app and was able to get into room at 11am. Parking in garage on-site (with access via room key) was very convenient. The lobby design and layout was welcoming, while the room was contemporary and comfortable. Can't... More 

Helpful?
Thank mpres76
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your positive experience with us here in Uptown Charlotte! We are a happy to hear that you enjoyed our accommodations and service and were able to take advantage of our prime location. Thank you for staying with us! More 

Hephzibah, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had never visited Charlotte before so I wanted to ensure a safe and central location to restaurants/entertainment. There was a football game on the day I arrived (Friday) and there were a lot of visitors. There was still plenty of parking and it was not difficult to get from the car to the hotel lobby. The spaces are narrow... More 

Helpful?
Thank Michelle R
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to review our property! We are happy to hear that you enjoyed our locations, accommodations and service received. Thank you for choosing Courtyard by Marriott for your Girl's weekend getaway while visiting Charlotte! More 

Greensboro, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Have stayed here twice now. It consistently comes up less expensive than others in the area but I honestly can't fault it. Rooms are very clean and the location is great. Staff are friendly and the parking is less costly than others too. We have had breakfast included in the rate too and it's not a buffet which is always... More 

Helpful?
Thank 145gayns
YVONNE L, General Manager at Courtyard Charlotte City Center, responded to this review

We are pleased to hear that you enjoy staying with us when travelling to Charlotte. It is our pleasure to have you as a guest and look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Location: United States > North Carolina > Charlotte > Third Ward
Price Range: $162 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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