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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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376 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Hartsville, South Carolina, United States
Reviewed 2 days ago NEW

If you are looking for a place to stay that next to everything downtown, this hotel is for you. We walked over to the Epicenter last night. Hung out at Howl at the Moon and walked back. Short distance from most of the restaurants/entertainment. the rooms are large and comfortable. Self Parking was on $12. Very clean and comfortable beds....

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Helpful?
Thank Thomasja37
Reviewed 4 days ago NEWvia mobile

Stay was great. Staff was nice and prompt. Location was in a great location walking distance from the epic center. Hotel was clean, updated, spacious, and comfortable. Hotel was very secure. Parking was 12 dollars a day and convenient. Was surprised that it didn't have an indoor pool or hot tub. Housekeeper did knock on the door once at 8:30am...

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Thank Veronica L
Loveland, Colorado, United States
Reviewed 1 week ago

My husband and I decided to stay in the Charlotte, NC downtown area for our last night in NC. We chose the Courtyard Marriott because I am a Marriott reward member, there were several perks with that, and the downtown parking fee for the Courtyard City Center was the cheapest of any of the other hotels that I checked in...

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Helpful?
Thank Jan S
YVONNE L, Public Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your stay experience and highlighting the room and amenities that you enjoyed along with the service received. We appreciate your feedback and are pleased to hear that you enjoyed your last night in NC! It was a pleasure to have you as our guest-

Naples, Florida
Reviewed 1 week ago via mobile

Easy to find. On-site parking for $12 - a real deal. Friendly, efficient, and very customer focused check in by Christopher. New to Marriott but already exhibiting Marriott hospitality. Room is large and comfortable with 1 st class linens. Settee is very comfortable for reading or watching TV.. Room for improvement but moving in the right directions

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Helpful?
Thank Serviceprof
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Serviceprof, thank you for staying with us while in Charlotte! We appreciate your feedback on your stay experience and appreciate your kind compliment of Christopher. it is a pleasure to have him on our TEAM. Glad to hear you enjoyed. Come back and see us-

Raleigh, North Carolina
Reviewed 2 weeks ago

I recently was in town for a friend's wedding near Uptown and stayed at the Courtyard. That proved to be a great choice. My room was clean and comfortable, and the staff was friendly and accommodating. Because the wedding was in the afternoon, I requested an early check in via the Marriott app. My room was ready well ahead of...

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Helpful?
Thank NCSUFanTraveler
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for staying with us while in Charlotte! We appreciate your positive feedback about our guest rooms and amenities and compliments of our service team. I am pleased to hear that you enjoyed your stay and look forward to having you with us again in the future!

Matthews, North Carolina
Reviewed 2 weeks ago

I stayed a night here on 'staycation' and would not return. The main issue is the noise level. Any center-city hotel should invest in excellent sound-proofing, given all the traffic, construction, etc. My room, which was on a very high floor, sounded like I was at street level.

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Helpful?
Thank Tennesseine
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your stay experience. We appreciate your feedback. It is our goal to provide our guest with the best stay possible. Please accept my sincere apology for that we have fallen short of it due to street noise. Thank you for staying-

Reviewed 4 weeks ago via mobile

This hotel... not sure what's happening. I'm a rewards member. And was not treated to the thank you for being a member. The room given was dirty with trash in the room. Asked for new room and lovely Christopher was happy to assist, the room was clean. It faces the street and is SUPER noisy from street noise. Cell coverage...

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Helpful?
Thank Oscar E
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Oscar E, Thank you for sharing your concerns regarding your recent stay with us. We appreciate your feedback. Please accept my sincere apology for your disappointing stay experience. It is genuinely our goal to ensure that every guest has the best stay possible. Thank you for your kind compliment of our team member Christopher. You can be confident that...

Fayetteville, North Carolina
Reviewed March 16, 2017 via mobile

Wonderful check in. Staff was friendly and quick. Hotel was clean and quiet even though they were sold out and there was a big "drinking" event going on in town. I Loved it. I Highly recommend this hotel.

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Thank kreis73
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to review your stay experience with us here in Charlotte. We appreciate your feedback and stay recommendation. Glad you enjoyed!

Victoria, Canada
Reviewed March 13, 2017

when ever I travel to Charlotte I make a point of staying here,Very clean and affordable in the heart of the city close to all event centers (arena,ball park,and stadium) close to a number of great restaurants and Nascar museum

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Thank stanley639
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Stanley639, it is our pleasure to be your hotel of choice when in Charlotte! Thank you for your 5 star recommendation based on location, amenities and service. We look forward to seeing you again soon!

West Virginia
Reviewed March 10, 2017 via mobile

This is our first time visiting Charlotte. The hotel is convenient to many restaurants and other things to do in the city. The hotel and room were very clean. The staff at the front desk were professional and friendly. I highly recommend this hotel.

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1Thank ndnzfan
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

We hope you enjoyed your time in Charlotte and appreciate your feedback! Thank you for the kind compliments of the staff and recommendation for future stays! We look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Location: United States > North Carolina > Charlotte > Third Ward
Price Range: $144 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Charlotte City Center staff and other travelers.
4 questions
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Charlotte, North Carolina
Charlotte, North Carolina
La Jolla, California
6 months ago
over a year ago

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Questions? Get answers from Courtyard Charlotte City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms are above the parking garage, but we did not notice any undue noise or have any problems. Our room was great!”
553jans, 1 week ago | Read review
“Facing pool area on interior of building is preferred.”
BrideMomSanAntonio, Mar 4, 2017 | Read review
“Ask for a room that doesn't overlook the pool”
maggies614, Jan 18, 2017 | Read review
“higher floors seem quieter”
  • Main sitting room of the suite
  • Large buffet in the main room, small fridge and microwave
  • very large bathroom counter
  • Nice bedroom, sitting chair and AC in room
Zukracer, Jan 5, 2017 | Read review
“Higher floors seem to be quieter.”
washashorecapecodma, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question