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The Ballantyne Hotel and Lodge

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682 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Bluffton, South Carolina
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2013

We met my son and daughter in law there this Memorial day weekend since it is a halfway point for both of us. We had a wonderful relaxing stay! My husband and I enjoyed the spa while waiting for our son to arrive. The entire hotel staff was better and than some of the more exclusive hotels where we have... More 

Helpful?
Thank Dawn R
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear Dawn R, Thank you for staying with us over Memorial Day weekend! We are pleased you had a great visit and appreciate your compliments regarding our spa, staff and accommodations. Our team works hard to provide our guests with comfortable and relaxing stay experiences. We look forward to welcoming you back to The Ballantyne soon. Sincerely, Hotel Management More 

Washington, District of Columbia, United States
Level Contributor
157 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 27, 2013

My wife and I spent 3 days at resort on a "stay and play" golf package. The resort is conveniently located off major freeways and in the heart of the new Ballantyne development south of Charlotte. The hotel and golf course were immaculate and the staff very friendly and helpful. We enjoyed our dinner, a fabulous steak special, and breakfasts... More 

Helpful?
1 Thank Robert L
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear Robert L, Thank you for staying with us at The Ballantyne Hotel & Lodge and for taking the time to share your positive feedback. We are pleased you had an enjoyable visit and value your kind words regarding our hotel, golf course conditions, staff and dining at Gallery Restaurant. Our team at The Ballantyne is committed to providing our... More 

Columbia, SC
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2013

We spent one night here for our 4th anniversary. We booked through Expedia, and upon check-in, we were told that we had two double beds, but we had asked for a king bed, and one was available, so that's what we were given. This is odd because my husband booked a king bed on Expedia. Hmmm. We enter our room... More 

Helpful?
1 Thank ColumbiaSCTraveler
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear ColumbiaSCTraveler, Thank you for choosing The Ballantyne to celebrate your wedding anniversary and for taking the time to share your feedback. Thank you for your compliments regarding the accommodations and dinner experience at Gallery Bar. We apologize for any inconveniences experienced in your room due to noise as well as during breakfast at Gallery. We are sorry that we... More 

Nashville, TN
Level Contributor
172 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed May 24, 2013

Stayed in room 413 for a recent business conference. Everything about this hotel is excellent. Very friendly staff, easy check in, easy to get to your room. One of the most comfortable beds I have ever slept in. The fitness center is also one of the nicest fitness centers that I have seen at a hotel. Hotel is in the... More 

Helpful?
Thank NashvilleTNGuy
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear NashvilleTNGuy, Thank you for staying with us at The Ballantyne Hotel & Lodge on business travel and for sharing your feedback. We are delighted that you had an enjoyable visit and appreciate your positive comments regarding our staff, ease of check-in, accommodations and fitness center. At The Ballantyne, our team is dedicated to providing our guests with exceptional stay... More 

Marshall
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 23, 2013

This is a beautiful property and well appointed. The room was small but nice, and the staff is very nice. Dinner was out of this world, and the server was both excellent and quietly hilarious. All went well until breakfast on Mother's Day morning. We were aware that the hotel was hosting a very well advertised Mother's Day buffet in... More 

Helpful?
Thank Joseph W
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear Joseph W, Thank you for staying with us at The Ballantyne Hotel & Lodge and for taking the time to share your feedback. We appreciate your kind words regarding our hotel and dinner experience and apologize for the inconveniences you experienced during breakfast on Mother’s Day and with billing. We strive to provide our guests with delicious cuisine and... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed May 22, 2013

Where should I begin...everything about our stay and experience with Ballantyne was beyond exceptional. I couldn't have dreamed of a more wonderful experience. Everyone from the staff, I mean everyone, was extremely courteous and helpful. By far the best hotel in Charlotte...true meaning of high class elegance and opulence.

Helpful?
Thank scherry30
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear scherry30, Thank you for staying with us at The Ballantyne Hotel & Lodge and for taking the time to share your wonderful feedback. We are pleased that you had an exceptional visit and value your positive comments regarding our staff and hotel. Our team at The Ballantyne Hotel & Lodge is committed to providing our guests with truly unforgettable... More 

Mooresville, North Carolina
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 12, 2013

My wife and I have stayed at the Ballantyne around 6-8 times over the past decade and most recently we have stayed twice in the past 3 months. The top positive is the staff, particularly the concierges. They go tremendously out of their way to assist you in planning your trip before arriving as well as attending to your needs... More 

Helpful?
Thank wolfeskin
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear wolfeskin, Thank you for being a loyal guest of The Ballantyne Hotel & Lodge and for taking the time to share feedback. We appreciate your kind words regarding our staff, specifically our concierge team. We apologize that your recent experience with the tasting menu at Gallery Restaurant fell short of your expectations and was not representative of the fine... More 

Level Contributor
149 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed May 8, 2013

I can not say enough good things about the people who work at this hotel. Everyone is more than super nice. I ate several times in the bar area (alone) and the bartenders, both male and female, were not just polite, but genuinely friendly. So were the desk clerks and the room attendants. My room was adequate but not overwhelmingly... More 

Helpful?
1 Thank Texastravveler
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear Texastravveler, Thank you for staying with us at The Ballantyne Hotel & Lodge and for taking the time to share your feedback. We appreciate your kind words regarding our staff and we value your comments regarding your overall experience. We apologize that our hotel fell short of your expectations in terms of accommodations, cuisine and environment. We take all... More 

Cedarhurst, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a beautiful, clean, calm, elegant hotel in Charlotte, NC. They, the staff, make you feel so welcome. Plus the whole atmosphere of the place is wonderful. They make you feel like you belong. And they give you a piece of paradise. The rooms are wonderful, as well. They are large, comfortable, (again, that word!) elegant... Being outside in... More 

Helpful?
1 Thank rubyred47
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear rubyred47, Thank you for staying with us at The Ballantyne Hotel & Lodge and for sharing your wonderful feedback. We really appreciate your compliments regarding our hotel, staff, accommodations and overall experience. Our team at The Ballantyne is committed to providing our guests with truly memorable stay experiences. Thank you for recommending our hotel, and we hope to welcome... More 

Orlando, Florida
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 7, 2013

The Ballantyne is a great venue for business meetings. The view is beautiful, the staff incedibly helpful and responsive, and the rooms are a wonderful differentiator from the typical business travel hotel. The others attending the meeting had nothing but great things to say about the Ballantyne.

Helpful?
Thank Jumpchic
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review

Dear Jumpchic, Thank you for staying at The Ballantyne for business and for taking the time to share your positive feedback. We are delighted that you and your colleagues had an enjoyable experience. Thank you for you kind comments regarding the views, staff and accommodations. At The Ballantyne, we are committed to providing our meeting guests with comfortable lodging, a... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range: $200 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
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