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The Ballantyne Hotel and Lodge

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The Ballantyne Hotel and Lodge
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687 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Charlotte, North Carolina
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 30, 2013

My husband and I stayed at the resort for our 3 night staycation. We live in the area and I've always wanted to stay. The staff is great. The spa is wonderful. Tip on the spa: make sure if you have a late appointment that you arrive early enough to enough the spa because your use of the facilities are... More 

Helpful?
Thank natakia1108
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear natakia1108, Thank you for choosing to stay with us at The Ballantyne Hotel & Lodge on you recent visit to Charlotte and for sharing your positive feedback. We are delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, spa, service and outdoor pool. Unfortunately Sprint has never had particularly good reception in our area.... More 

London, United Kingdom
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 26, 2013

Only spent one night at this hotel but were greeted by lovely staff, even though it was 2am and recieved a lovely suite with two balconies overlooking the golf course. Overall great experience, lovely atmosphere from checking to checkout. Especially lovely breakfast.

Helpful?
Thank toniboni
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear toniboni, Thank you for staying with us at The Ballantyne Hotel & Lodge and for sharing your positive experience. We are delighted that you had a wonderful stay and value your compliments regarding our staff, cuisine and accomodations. At The Ballantyne, our team is dedicated to providing our guests with memorable stay experiences. We hope to have the opportunity... More 

New Jersey
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 9, 2013

Had an enjoyable stay over the Fourth of July and in celebration of a friend’s birthday.There was a beautifully decorated, personalized birthday cake waiting in the room for her. You can golf, swim, use the hot tub spa, sauna, gym, walking path, bar, or relax in the wide open lobby that offers plenty of seats and views. At first sight... More 

Helpful?
1 Thank Camille418
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Camille418, Thank you for staying at The Ballantyne Hotel & Lodge to enjoy your celebration over the July 4th holiday. We are delighted to see that you enjoyed your visit and shared such lovely photos for others to view. We appreciate your feedback and sincerely apologize that we fell short of your expectations at Gallery Restaurant. We value your... More 

Atlanta, GA
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 6, 2013

The Ballantyne is very, very nice. Very. I'd give it 4.5 stars, if I could. New, fluffy Frette towels. New fluffy white terry cloth robes. Good toiletries. The bed was very comfortable and had nice linens - excellent sleep. We had a Parlor suite, which was essentially a regular room with an adjoining room functioning as a living/sitting room. Plenty... More 

Helpful?
Thank seejanework
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Seejanework, Thank you for visiting The Ballantyne Hotel & Lodge in Charlotte, NC. We are glad to see that you enjoyed your stay in the parlor suite. I apologize for the housekeeping oversight and have discussed your feedback with the department head to prevent this mistake from happening to others. Thank you for providing your feedback and we hope... More 

Batavia, Illinois
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 4, 2013

This was my third time staying at the Ballantyne. Great hotel, great service. I reserved the presidential suite for 5 nights. Great room, clean, service was excellent. The kitchen comes in handy especially with a 3 year old. In room dining was fabulous. All three of my stays have been problem free and service was excellent each time. I will... More 

Helpful?
Thank Randy L
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Randy L, Thank you for being a loyal guest of The Ballantyne Hotel & Lodge and for sharing your positive experience. We are delighted that you had a wonderful stay in the Presidential Suite and value your compliments regarding our staff, accomodations and cuisine. At The Ballantyne, our team is dedicated to providing our guests with memorable stay experiences.... More 

Georgia
Level Contributor
233 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed July 3, 2013

We love this place. It is SUCH a great getaway for my husband and myself for a night away from the 5 kids :) or...for a teen daughter' bday! Hanging out by the pool and ordering the best burgers of your life...yes...a sweet, sweet memory-maker! Very friendly and attentive staff that have always made our daughter's bday there fantastic. It... More 

Helpful?
Thank IndianLandPartyof7
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear IndianLandPartyof7, Thank you for choosing to spend your couple's getaway at The Ballantyne Hotel & Lodge. We are delighted to read that you enjoyed our facilities and attentive service and appreciate you sharing your experience with others. We look forward to welcoming you back for future celebrations and getaways. More 

Atlanta, Georgia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 1, 2013

True luxury. Great southern hospitality. This is one of the few hotels that offers an afternoon tea. Sparkling clean. Beautiful grounds. The resort offers so much to do (golf, swimming, hot tub spa, sauna, gym, walking path) that we barefly left the property. Don't miss the great breakfast, which was included in our hotel rate. Hotel is near many attractions... More 

Helpful?
Thank GardeningFiend
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear GardeningFiend, Thank you for choosing to stay with us at The Ballantyne Hotel & Lodge on you recent visit to Charlotte and for sharing your positive feedback. We are delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, amenities, decor, cuisine, service, and location. We would really appreciate if you could email ajones@theballantynehotel.com and... More 

Kingsport, Tennessee
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 23, 2013

The Ballantyne Hotel is a good base when staying in the South Charlotte area. It is a little far from downtown and the South Park area but close enough to drive if you wish and the Ballantyne area itself has plenty of restaurants and shopping. The hotel is very nice and the rooms are comfortable. The price is usually more... More 

Helpful?
Thank 55135Traveler
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear 55135Traveler, Thank you for staying with us at The Ballantyne Hotel & Lodge and for taking the time to share your wonderful feedback. We are pleased you had an enjoyable visit and value your positive comments regarding the overall experience, rooms and pricing. Our team at The Ballantyne Hotel & Lodge is committed to providing our guests with memorable... More 

Orangeburg, South Carolina
Level Contributor
7 reviews
5 of 5 stars Reviewed June 18, 2013 via mobile

Service was awesome. We celebrated our Anniversary and the staff did all they could to make this a great visit. They brought up a rise, water, chocolates. Hotel is very clean and well appointed. They offer great packages online so consider looking there to book. The SPA is great! The breakfast was delicious... Especially the French toast (didn't get buffet).... More 

Helpful?
Thank Veryparticular878
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Veryparticular878, Thank you for choosing to stay with us at The Ballantyne Hotel & Lodge on you recent visit to Charlotte and for sharing your positive feedback. We are delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, service, spa, accommodations, cuisine, views and convenient location. Our team at The Ballantyne is committed to... More 

Roswell, Georgia
Level Contributor
128 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 15, 2013

On a business trip, we just chanced to stay at this hotel. The room was splendid…spacious and full of light from huge windows with a great view of the golf course. It easily matched the luxury and appointments of the Ritz & Four Seasons, and the staff from the front door through every single interaction we had, was as friendly... More 

Helpful?
1 Thank thorstenveblen
TheBallantyne, Public Relations Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Thorstenveblen, Thank you for choosing to stay with us at The Ballantyne Hotel & Lodge on you recent visit to Charlotte and for sharing your positive feedback. We are delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, furnishings, decor, accommodations, service and views. Our team at The Ballantyne is committed to providing our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Executive Suite with Balcony (44)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range: $200 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
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