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The Ballantyne Hotel and Lodge

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715 Reviews from our TripAdvisor Community

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Showing 703: English reviews
new york
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 16, 2016

Stayed here using reward points while in town for a family reunion and loved it! The Pros: - Check-in and Check-out were both quick and efficient, even when arriving very late at night due to flight delays. - Room was very spacious, quiet with a comfortable bed making it very difficult to get up and get moving. - Bathroom was... More 

Helpful?
1 Thank girlinthecity97
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear girlinthecity97, Thank you for taking a moment to share your thoughts. We are pleased to hear your expectations were exceeded upon arrival with a swift check-in, spacious accommodations and exceptional in-room dining. We strive to ensure that each guest has a remarkable experience and we are delighted to know that we were able to provide this for you. It... More 

Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

Bar none the best service I have ever had at any hotel. I called the front desk and they answered the phone by addressing me by my name (not a big deal or rocket science to do, but I was impressed). I have stayed in many upscale hotels, not once has the front desk called me back to make sure... More 

Helpful?
1 Thank Tony M
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Tony M, Thank you for your kind review. We are delighted to hear that you were pleased with our attentive staff and your elegantly appointed accommodations. It is always our pleasure to ensure that each guest receives service that is nothing short of impeccable, and we are proud to have been able to provide that for you. We would... More 

Charlotte, North Carolina, United States
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 10, 2016

Was in town for a convention and stayed at the hotel. The staff was very friendly and accommodating. My room was nice but a little dated. It looked like it had not been updated since the '90's. Overall, it was clean and well appointed. I was there for a convention, so we did take the shuttle to a restaurant for... More 

Helpful?
Thank photodigichick
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear photodigichick, Thank you for taking a moment to share your experience. We are glad to hear that you enjoyed the service provided by our staff, and we hope that you enjoyed your conference. However, we are disappointed to hear that your stay did not exceed your expectations. We have made note of your comments, and we will be referencing... More 

North Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2016

My husband sent me here for the weekend of my birthday. Beautiful hotel. Staff was top-notch. My room was spacious, clean, and very comfortable. Awesome golf course view. Marble floors in the foyer. Double-doors to the bathroom. Little, thoughtful incidentals (i.e., Q-tips, sewing kit, etc.) Large glass shower. Dish TV. Free wifi. Stocked bar. Room service had a limited dinner... More 

Helpful?
1 Thank SLBain
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear SLBain, Happy belated birthday! Thank you for this kind review and your return visits. It sounds like your birthday weekend was relaxing and enjoyable, and we are pleased that we were able to provide that for you. We are also delighted to know that our landscape, accommodations and amenities were to your liking. We would love the opportunity to... More 

Surfside Beach, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

5 star experience from beginning to end! We told the front desk it was our anniversary and the surprises made it feel like our honeymoon from the rose on the bed to a bottle of wine sent up to share in our room to the special touches at dinner at the Gallery Restaurant. The spa is amazing! We had a... More 

Helpful?
1 Thank kristine z
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Kristine, Thank you for taking a moment to share your experience and congratulations on your anniversary. We are so pleased to hear that you had such a memorable time. It is always our pleasure to ensure that each guest has a stay that is nothing short of impeccable, and we are delighted to hear that this was your experience.... More 

Nashville, Tennessee
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 5, 2016

We met in Charlotte and stayed at the Ballantyne Hotel and Lodge for our family reunion. It was a terrific property with some cool amenities including these indoor fitness pools. the hotel staff was great, food was amazing and the overall location made it a nice place to meet. I can't wait to go back.

Helpful?
1 Thank Keith G
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Keith G, Thank you for taking a moment to share your experience. There is nothing quite like making memories with family members in a beautiful location. We are so glad to hear that your family reunion went well and that you enjoyed our amenities and luxurious accommodations. It would be our pleasure to welcome you all back soon for... More 

Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 4, 2016 via mobile

This a a very nice property. We were here several days for a conference. Room overlooking the golf course was a pleasant vista. The spa staff were quite good; highly recommend the spa services. Lobby is spacious and well appointed with ample outdoor space to enjoy morning coffee. Conference facilities are top notch. Perfect for large groups.

Helpful?
Thank cindy K
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Cindy K, Thank you for your review. We are pleased to hear that you enjoyed the views from your guestroom, your spa treatments and our event space. It is always our goal to ensure that our guests have a memorable time with us, and we are glad to hear that we have succeeded. We hope to see you again... More 

Knokke-Heist, Belgium
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Its a bit far from the center of Charlotte but this is for sure the best place to stay With Uber you are there in 20 minutes for 15 dollar The rooms are great : big, clean, douche and bath,... With all the comfort We took a room with balcony with a view on the golfcourse Nice golf, good spa,... More 

Helpful?
Thank FMommerency
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear FMommerency, Thank you for your review. We are pleased to hear that you found our staff, comfortable accommodations, and property amenities to be agreeable. It sounds like your experiences with the golf course and the swimming pools were highlights of your trip, and we are glad that we could provide those memorable moments for you. We hope to welcome... More 

Danbury, Connecticut
Level Contributor
248 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Wow, for a SPG property this is truly high end. Maybe 20 minutes away from Charlotte airport this facility is top notch. Staff was pleasant. The rooms were spacious, clean, made you feel like you were at the Four Seasons. The conference rooms were great for business. They have all the amenities you could ask for at a hotel /... More 

Helpful?
Thank jdsbiz98
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear jdsbiz98, Thank you for this kind review. We are glad that your time here exceeded your expectations. It sounds like you enjoyed our friendly staff and accommodations, and we are pleased to hear that you found our meeting space agreeable for your business needs. We strive to provide each guest with an impeccable experience, and we are delighted to... More 

Concord, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

It was a women of wounded warriors empowering retreat through the wounded warrior project the retreat was amazing the Lodge was such a great event facility very private and cozy the rooms well suites were so spacious with their own private balconies it was just what I needed rest and relaxation with a chance to connect to and share encouraging... More 

Helpful?
Thank Kasandra P
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Kasandra P, Thank you for sharing your experience. We are pleased to hear that you enjoyed your retreat and received the relaxation that you needed from our tranquil environment. From your review, it sounds like you enjoyed the amenities of the area and the design of the rooms, as well as the company from others on your retreat. We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range: $227 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#2 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
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