THE BALLANTYNE, A LUXURY COLLECTION HOTEL, CHARLOTTE

4.5

Excellent

914 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Silver level

Experience Southern hospitality, curated experiences and resort amenities in a distinctive luxury setting at The Ballantyne, a Luxury Collection Hotel, Charlotte set amidst lovely natural green spaces, residences and a business community of Charlotte, North Carolina. Our hotel in the heart of Charlotte features newly re-designed luxurious guest rooms, event venues and social spaces and relaxing leisure amenities. Escape to the pools, spa or play a round of golf or tennis. Savor artfully presented, regionally inspired new American cuisine, and sample one of the Carolinas’ largest whiskey collections. Guests enjoy curated experiences like afternoon tea and group experiential dining. We feature a collection of elegant ballrooms, professional meeting rooms and outdoor venues. A complimentary Ballantyne-area shuttle is available for nearby dining and conveniences. Explore this dynamic city, exceptional outdoor recreation or venture out to wander idyllic country roads.

Full view

Property amenities

Pool

Free parking

Restaurant

Fitness Center with Gym / Workout Room

Spa

Room service

Banquet Room

Breakfast Available

Business Center with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Golf course

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Paid Internet

Paid Wifi

Public Wifi

Sauna

Tennis Court

Wheelchair access

Room features

Air conditioning

Minibar

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Park View

Classic

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Unlock Member Rates!

Hotel deals

Full view

55Somewhat walkable

27Restaurantswithin 0.3 miles

4Attractionswithin 0.3 miles

Contact

10000 Ballantyne Commons Parkway, Charlotte, NC 28277

+1 844-631-0595

Getting there

Douglas Airport12 mi

Concord Regoinal Airport24 mi

See all nearby hotels

Nearby restaurants

Duckworth's Grill & Taphouse Ballantyne

6 minAmerican

Gallery Restaurant at The Ballantyne

2 minAmerican

Bad Daddy's Burger Bar - Ballantyne

6 minGastropub

Stone Mountain Grill

4 minAmerican

See all nearby restaurants

Nearby attractions

Ballantyne Village

6 minShopping Malls

Fox and Hound Ballantyne

6 minBars & Clubs

Regal Ballantyne Village Stadium 5 Movie Theatre

6 minMovie Theaters

The Olive Tap

4 minSpeciality & Gift Shops

See all nearby attractions

914Reviews

452Photos

11Q+A

100Room tips

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Popular mentions

luxury..service..southern hospitality

Just returned from a lovely weekend here. Great location halfway between CLT Airport and Winthrop Univ where my daughter was running a track meet. Two beautiful rooms with nice amenities(robes etc.) with balcony overlooking golf course. Staff was extremely friendly,…

Date of stay: March 2019

Response from TeamMarriott, General Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte

Responded 2 days ago

Dear G W, Thank you for choosing The Ballantyne, A Luxury Collection Hotel, Charlotte for your weekend stay. We are delighted you loved our well-appointed accommodations and that you had a great time at our Gallery restaurant. It is also exciting to know you liked all our excellent amenities and that you were impressed with the friendly service provided by Mark. It was a pleasure having you as our guest, and we look forward to seeing you soon. Raj Radke General Manager

I have stayed in Downtown (Uptown) Charlotte previously and this hotel, even given its beltway location, is my favorite in Charlotte. The rooms are immaculate, tasteful, quiet and comfortable and the hotel is beautiful. The amenities, even in the dead of winter, are fantastic…

Date of stay: January 2019

Response from TeamMarriott, Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte

Responded 1 week ago

Dear 75travelfan, It was our pleasure welcoming you to The Ballantyne, A Luxury Collection Hotel, Charlotte. We are pleased that your experience was perfect from beginning to end and that you enjoyed our modern, rejuvenating rooms. It is a joy to present our guests with a timeless, contemporary design that embraces refined Southern charm indicative of the Queen City. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon. Sincerely, Raj Radke General Manager

Gorgeous Property, Exceptional Service

We visited Charlotte for our son to attend a football camp & really enjoyed this property. Incredibly beautiful and immaculately clean. Great amenities - fitness center, golf, walking trails (map provided). Next time we will make SPA appointments! Excellent service by entire…

Date of stay: March 2019

Response from TeamMarriott, Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte

Responded 1 week ago

Dear svmiles, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations! Situated in the heartland of North Carolina, our vibrant location in the idyllic community of Ballantyne offers a sophisticated mix of shopping, dining, entertainment, and nightlife. It was our pleasure accommodating you, and we hope you will make The Ballantyne, A Luxury Collection Hotel, Charlotte your home away from home whenever your travels bring you to the area. Sincerely, Raj Radke General Manager

LUXURY in all caps!

Was here for four days for a conference and it was incredible. The hotel is beautiful and the hotel staff focused on service and ensuring your stay is memorable and exactly what you want it to be. The rooms are lovely and I don't know what kind of bed pillows they have but they…

Date of stay: February 2019

Response from TeamMarriott, Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte

Responded 1 week ago

Dear chamberswendyh, Thank you for the wonderful review of The Ballantyne, A Luxury Collection Hotel, Charlotte. We are delighted to hear about your excellent stay and how much you enjoyed our hospitality. Our associates are dedicated to delivering an exceptional and seamless experience for all of our guests, and it will be an honor to pass along your compliments. Thank you again, we look forward to welcoming you back on your next visit to the Queen City. Sincerely, Raj Radke General Manager

Spectacular!

From the moment you arrive you are welcomed warmly. This hotel is spotless, decorated beautifully and the staff goes above and beyond for their guests. The bar staff was so kind and even offered us their daily 4pm "shot" British ritual. Golf course was beautiful as well.

Date of stay: March 2019

Response from TeamMarriott, Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte

Responded 1 week ago

Dear canefan05, We are delighted we met your expectations. Our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations, and we're glad we made that happen for you. Thank you for taking time out of your day to share your comments. We hope to welcome you again soon. Sincerely, Raj Radke General Manager

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Someone should tell MrsA7432 king rooms do exist overlooking the golf course. We just stayed in three king rooms over the holidays. I’m not sure who is running the place but there’s a lot of misinformation coming from the front desk...breakfast vouchers but no room in the restaurant, and when asked for the contact info of the spa manager I was given the business card of someone who doesn’t work there.

It’s unfortunate your stay didn’t go as well as you had aniticipated..I’m not sure why this came to me.

Do the rooms have mini fridges?

Thanks for your interest, and we apologize for the delay in responding. Mini-fridges can be rented for $25.

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Does this hotel provide breakfast for free as a benefit for platinum guests?

sorry don't know

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do all the grand deluxe king rooms have sleeper sofas?

I am sorry I do not know the answer to that. 😀

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how big is the sofa bed in the king balcony rooms?

Thank you for your inquiry, and we apologize for the delay in responding. Our rooms do not feature sofa beds. However, we have a rollaway bed available for a fee.

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