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The Ballantyne Hotel and Lodge

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715 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I cannot express how thankful I am that we ended up choosing the Ballantyne Resort for our wedding. Everything blew my mind. The staff was extremely professional, the food was the best food I have ever had (not just referencing hotel food), the views were stunning, and the location is in one of the most upscale areas in Charlotte. Allison... More 

Helpful?
Thank VSangel01
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The grounds are breathtaking. The hotel isn't far from eateries and shopping. I absolutely love this hotel, the staff was wonderful and the hotel is very nice. I stayed a few days, I enjoyed the Jacuzzi tub for a nice relaxing day.

Helpful?
Thank NIC5712
California
Level Contributor
249 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently attended a 2-day conference at the Ballantyne. The guest rooms were nice, except for the cock roach that visited my bath tub one morning. The conference rooms were comfortable, and we were well fed. The to-go box lunches for our final day were quite good. The staff was excellent; everyone was friendly and very efficient.

Helpful?
Thank CDBCDB
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had our daughters reception in the Ballantyne Ballroom this past May. The whole experience was above and beyond expectations. Allison was terrific from the start to the end. She was so organized and was there for every step of the way. She helped us with every detail. She made our daughter and new son in laws wedding day go... More 

Helpful?
Thank doreenncnj
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear doreenncnj, We cannot thank you enough for choosing The Ballantyne for your daughter's wedding. We pride ourselves on creating extraordinary events, and it is wonderful to hear that Allison did an excellent job organizing the details. She will be delighted to see your compliments. We wish your family all the best and hope to have the pleasure of accommodating... More 

Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What you expect in a nice hotel-wonderful staff, newspapers in lobby, food good, bar service good, suite comfortable, turn down service included ice, quiet, no riffraff. What I want Business stay. I will be back.

Helpful?
Thank 3020
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear 3020, We appreciate the time you have taken to share your review. We are pleased to hear that everything was to your liking, and that you had a successful stay for business thanks to our peaceful atmosphere and fine service. We look forward to welcoming you back, whether for another work-related reason or for some personal downtime. Sincerely, Peter... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I were married at The Ballantyne Lodge in April and we are still thinking about how amazing and special the entire weekend was. Allison Meyer, our Events Manager was so wonderful and I would highly recommend this hotel for any event!

Helpful?
Thank aliwhi01
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear aliwhi01, Congratulations on your marriage, and thank you so much for allowing us to be a part of your day. Allison is indeed wonderful to work with and we will certainly pass your compliments along. Thank you for your recommendation, as well. We would love to have you back for an anniversary celebration or romantic getaway someday, so you... More 

Greenville
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here in late August after a work event out of town. We decided to come to the Ballantyne for a long weekend. This resort is top notch. A couple of things that stood out: 1) We had a complicated reservation that was messed up (our fault) prior to arriving. I called the hotel and the... More 

Helpful?
Thank SandlapperSc
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear SandlapperSc, It sounds like you had a wonderfully relaxing weekend, and we are delighted to hear it. From delicious food to a private cabana, there is no shortage of ways to enjoy a weekend getaway at The Ballantyne. We will let Jessica, Tyler, and Arthur know that their attentive service was appreciated. Thank you for sharing these compliments, and... More 

Macon, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First, the resort is beautiful and the staff is great. There are some practical considerations you should consider. Do not get a room on the second floor (234). It is loud (walls are paper thin) and a "balcony room" overlooking the parking lot is not what I envisioned. Make sure you room overlooks the golf course. The pool and wait... More 

Helpful?
Thank Marie1973
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Marie1973, Thank you for taking the time to share your feedback with us. We are delighted to hear our service left a lasting impression. For future visits, please know that we are more than happy to either assist you or find more preferable accommodations if available. We understand your disappointment in not receiving the benefits of booking through your... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, short walk to shops and good food. Did not play golf but course looked in great shape, pool and spar very nice. Good bar area for cocktails in the evening. Room was good but not looking over the golf course, so parking lot view, but who cares only in there in the evening.

Helpful?
Thank CaliBrit89
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear CaliBrit89, Thank you for sharing your review. It is wonderful to hear that you enjoyed some cocktails with us after exploring the local area. For your next visit, we would love to accommodate you in a room with a stunning golf course view and book a tee time. Please let us know how we can assist you the next... More 

Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice staff, beautiful resort, felt like home. This was the perfect place for a girls weekend. We loved spending the afternoon at the pool and the spa! Great service, great beds and lovely rooms! A must stay.

Helpful?
Thank Angela T
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Angela T, It was our pleasure to accommodate your girls' weekend! Few things are more relaxing than time spent at the pool followed by world-class treatments in our spa. We hope you will think of The Ballantyne the next time you are looking for a relaxing retreat. Sincerely, Peter Grills General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range: $230 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#2 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
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