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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Traveler (131)
360
Panoramas (43)
Room & Suite (259)
Certificate of Excellence

About

#59 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
Certificate of Excellence
The DoubleTree Suites by Hilton Charlotte-SouthPark is a truly charming full-service, all-suite hotel in the heart of SouthPark, Charlotte’s best shopping and dining district! The hotel is a restful retreat and the only full-service, all-suite hotel in the heart of Charlotte’s most upscale area. Renowned for gracious service and picturesque location, the hotel is nestled between SouthPark Mall (with its 120+ department and specialty stores, restaurants and food court) and Symphony Park. The DoubleTree Suites’ professional staff and luxurious amenities make your temporary residence feel like home.
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Property amenities
Restaurant
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
1,283Reviews
9Q+A
100Room tips
Traveler rating
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Popular mentions
This hotel is awful people are not friendly , it is under construction and I had to walk so far to my room which smelled musty. I found out the last day that the Hilton honors floor has been renovated but I guess being diamond for more than 10 years only justifies a crap room,
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Hotel's Favorite
I love this hotel. Reasonbly rates for a separate bedroom suite. The rooms were large and comfortable. I have stayed at this hotel multiple times and have been satisfied every time. I highly recommend it if you need to stay in the Charlotte Sout Park Mall area.
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Response from JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Responded Mar 19, 2019
mcarbin, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Sincerely, Joanie Kastl General Manager
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It was a quick stay (only 1 night), but the Doubletree Suites SouthPark met all our expectations. Quiet and convenient location with nearby shopping and restaurants. Recently renovated and friendly staff.
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This is a pet friendly hotel. Which means the housekeeping staff must do a better job to ensure the rooms are clean. My room had globs of pet hair. I was given a hard time when I asked housekeeping to re clean my room.
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Response from JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Responded yesterday
Tara, Thank you for staying with us, taking the time to share your review, and bringing your experience to our attention. We apologize that our hotel fell short of your expectations, as we strive to provide a memorable stay experience. We have shared your comments with our executive team and take all feedback seriously. Our team is committed to continuing to improve the guest experience, and feedback of our valued guests will help us in our efforts. We have every confidence that we can provide you with a better stay in the future, and we hope you will give us the chance to do so. Sincerely, Joanie Kastl General Manager
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Stayed 3 nights. The services was excellent as was the value. Very close proximity to great restaurants and entertainment. I will definitely stay here again if or when I am in the area for business travel.
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Response from JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Responded 6 days ago
Donald, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked our wonderful SouthPark location! Again, we appreciate you sharing these compliments, and we hope to welcome you back soon. Best, Joanie Kastl General Manager
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PRICE RANGE
$132 - $224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree guest suites charlotte / southpark hotel charlottedoubletree hotel charlotte southpark
LOCATION
United StatesNorth CarolinaCharlotteBarclay Downs
NUMBER OF ROOMS
208
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