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All reviewsdouble treewarm cookiestwo bedroom suitesouth park areabit datedshopping and restaurantsfamily reunionwalking distancefull kitchenfront desk staffbeds were comfortableparking lotvery nice hotelnice staybusiness tripstaff was friendlydefinitely stay here again
I'm a gold member with Hilton, with 2 more stays then Diamond. This place has a 4pm check in and in all my many years of having elite status, I've never not been able to do early check in, I mean even 2 hours after...More
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I always enjoy staying at this location because I’m always treated with exceptional customer service from the front desk staff, Braxton, Shala and Victoria are great. Also their housekeeper Monica is very through and pleasant, although the property is older she assures that the rooms...More
Thank Gina O
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded January 16, 2018
Thank you for your great review, we appreciate your loyalty! I am so glad you enjoyed your stay and had such positive interactions with our team; they are truly what separate us from every other hotel in the area. We look forward to welcoming...More
This used to be my 'goto' hotel in Charlotte. Older, but all suites, in a great location at a reasonable price - you are thinking 'Trifecta', right?
Well the 2 sins i have a hard time forgetting are
a) poor checkin / check out
Cheerful staff, adequate fitness center and breakfast menu, inviting lobby. Improvements needed:a) even without plug in, the bathtub still filled up my ankles during a 5 minute shower, b) room key was cancelled two hours before my approved departure, so had to return back to...More
Thank Terry C
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 2 days ago
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you were happy with our amenities, and we appreciate your kind words about our team! Your feedback is very valuable to us as we...More
Booked this hotel on our way from Canada to Florida, this was our halfway point on our trip. Arrived about 4pm and our room was ready, loved the water and cookies. Room was large, clean and beds were comfortable. We loved being next door to...More
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 4 weeks ago
Thank you for your 5 star review! We appreciate your feedback and are delighted to hear that you enjoyed your stay in Charlotte, took advantage of our prime SouthPark location, and we're pleased with our amenities. Thank you for staying with us and we hope...More
Response from JulieNY111 | Reviewed this property |
My party occupied two suites. For both of our suites, there was a door that closed between the bedroom, and the combined living/kitchen/dining area. Also for both, the bathroom was only accessible from the bedroom.
As far as I know the weather remains warm in Charlotte and the pool should stay available to the guests. I did not see any sign about closing dates for the pool, but I'm sure that it gets closed when temperatures drop under... More
As far as I know the weather remains warm in Charlotte and the pool should stay available to the guests. I did not see any sign about closing dates for the pool, but I'm sure that it gets closed when temperatures drop under 70s in the next months.