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Homewood Suites by Hilton Charlotte/Ayrsley

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Homewood Suites by Hilton Charlotte\/Ayrsley
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753 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Chesterfield, United States
Reviewed yesterday NEW

Very comfortable, with complimentary breakfast and evening reception -- never had to purchase a meal. A bit pricey compared to other Homewood locations, but a better value than other chain hotels nearby.

Review collected in partnership with Homewood Suites by Hilton
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Thank forrests2017
HOTEL’S FAVORITE REVIEW
Reviewed October 31, 2016

I was in town for work and was drawn to Homewood Suites in Ayrsley by all the positive reviews. I totally agree with every one of them, they have a great group of people that make you feel right at home the minute you step foot in the hotel. I requested early check in and they were able to accommodate...

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Helpful?
Thank DG1987CAYV
About Hotel's Favorite Review
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Good morning DG1987CAYV, Thank you for the five star review! We cannot express enough how happy we are that you found our team members the best. It is great to hear that you and your family truly enjoyed our hotel and team. We appreciate you recommending our hotel to other guests. Thank you again and hope to see you in...

Greenville, South Carolina
Reviewed 2 days ago NEW

I was in town for my birthday and everything was great. The location was convenient to great places to eat and shop. The rooms were clean and the staff was friendly. The staff even allowed my cousin to come in and decorate the room before I arrived and I was truly surprised. Had a wonderful time for my birthday.

Review collected in partnership with Homewood Suites by Hilton
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Thank 761joyw
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear 761joyw, Thank you for your review! We are extremely excited to hear you enjoyed your weekend with us. We work hard to create special experiences for each one of our guests, and we are honored you chose to celebrate such a momentous occasion with us here. We look forward to welcoming you back in the future.

Augusta, Georgia
Reviewed 6 days ago NEW

The staff was very pleasant and accommodating. Our honors gift was waiting for us in the room when we arrived. Cleanliness was a plus throughout the facility,as well as, the grounds. Parking was no problem.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kenneth J
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Kenneth J, Thank you for taking the time to offer your review of your hotel experience. We are extremely excited to hear that you enjoyed your stay to the fullest! As a Hilton Honors member, you are among our most valued guests, and I am glad to hear that your HHonors benefits delivered to your room put a smile...

Charlotte, United States
Reviewed 1 week ago

Hotel was booked by corporate office for a training meeting. Cold showers on two mornings, terrible bed, and very, very slow complimentary WiFi. Rooms were clean enough, but nothing outstanding here. Even after complaining about the shower situation, staff didn't do much other than say "Sorry, we're fixing the boiler today".

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank P5218GJmichaelb
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear P5218GJmichaelb, I am very sorry to hear that your stay with us was not as pleasant as it should have been. I can assure you that our issues with the hot water last week were absolutely an anomaly, and we have worked very closely with our maintenance team here to ensure we have resolved the issue for good, as...

Charlotte, United States
Reviewed 1 week ago

I loved the suite and the fact that I was chosen as guest of the day. The staff was friendly, however they placed an unauthorized charge on my account that caused me to wait more than six days for a refund.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hencef
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear hencef, I am very pleased to see you all enjoyed your stay us! Our 'guest of the day' program is a fantastic way to offer some recognition and give back to our guests. I'm glad it was you! I do apologize about the unnecessary hold placed on your account - we have a couple of new members on our...

Charlotte, North Carolina
Reviewed 2 weeks ago

We walked in and the front desk clerk was not there we waited 5 min and nothing. Clark arrived little bit after on the phone is sounds like with someone we where never greeted. I was shocked to walk in a Hilton and no one up front with a smile like I'm used to but once the Clark arrived no...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Samir M
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Samir M, Thank you for taking a moment to share your experience with us from your recent stay. I am terribly sorry that you were not greeted properly by our front desk team - we work hard to ensure that every guest gets the treatment they deserve from our staff here, and I can assure you this is not...

Saint Augustine, Florida
Reviewed 3 weeks ago

This Homewood Suite is located in the Ayrsley Town Center, with restaurants within walking distance, and ample parking. We were greeted and checked in by Chris at the front desk. I had checked in online, but once I arrived I requested another room. Chris was very friendly and efficient, and had no problem making the change for me. The room...

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Helpful?
Thank CTK6955
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear CTK6955, Thank you so much for sharing feedback regarding your recent stay with us! I agree that our location in Ayrsley is one of the special things our hotel has to offer, and I am so glad to hear that you agree. I'm also very happy to hear that you enjoyed your interaction with Chris, he's one of the...

Baton Rouge, United States
Reviewed 3 weeks ago

Personnel was prompt, attentive and very personable. Rooms were very clean. Stayed two nights and really enjoyed. Beds were comfortable and clean. In great quiet area. Would definitely stay here again when in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Leticia E
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Leticia E, Thank you so much for taking the time to offer feedback about your recent stay with us. I am so happy you enjoyed your time with us; we certainly enjoyed having you! We look forward to seeing you again the next time you are in the Charlotte area!

Hope Mills, North Carolina
Reviewed 4 weeks ago

The location of this hotel was perfect because it was near all the places we wanted to visit (shopping, eating, etc). Couldn' t have asked for a better place. If you are looking for the ideal place to do as we did then this the hotel to use.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Genette E
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Genette E, Thank you so much for taking the time to offer feedback about your stay with us on TripAdvisor! I am so happy to hear that you enjoyed it; we certainly loved having you. Hopefully we'll see you again the next time your travels bring you back to the Charlotte area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273
Location: United States > North Carolina > Charlotte
Price Range: $106 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Homewood Suites by Hilton Charlotte/Ayrsley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#16 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and other travelers.
16 questions
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7 months ago
8 months ago
Indianapolis, Indiana
10 days ago
Whispering Pines, North Carolina
3 months ago

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Questions? Get answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Layout of rooms makes for less noise in halls”
 of 5 bubbles 338stevew, Nov 14, 2016 | Read review
“Don't waste your money on a "premium room".”
 of 5 bubbles H636ERmarkp, Nov 7, 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles appetizergal73, Aug 21, 2016 | Read review
“There are three Hilton properties together in one small area. This is the nicest for the price. Food is good.”
 of 5 bubbles _sbailey8, Aug 2, 2016 | Read review
“Close to highway, shopping, dining, entertainment.”
 of 5 bubbles YOdom, Aug 1, 2016 | Read review
5 of 5
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