I have stayed many times and each time is a pleasure.Hotel is very clean and the staff is very friendly. I Highly reccomend this hotel for anyone. The guest rooms are larger than any of the competition. Great amenities.
The team was helpful when I checked in and made sure I was taken care of during my stay. No worries of cleanliness there was constant cleaning happening around me. I appreciate the valet as well! Nice to be able to just park and go.
Great service from Wyatt. Very kind and fast. Made the driving/parking process very easy. Thank you! Would recommend the valet service to everyone staying. At first I was surprised by the fee but well worth it,
Great hotel but in the evening they DO NOT enforce the mask policy with the hotel guests. The hotel was very clean and the location is very nice. I stay here every time I come to Charlotte and I really like this hotel. But we are in the middle of a pandemic, and I wish the hotel would follow their own rules and policy.
I enjoyed our stay. The view of the city from our room was magical. I did not expect such satisfaction. The front desk was helpful and courteous. The valet was all ways available night and day. I will definitely be returning to stay at the Hyatt.
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