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Fairfield Inn & Suites Charlotte Matthews

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Traveler (32)
Room & Suite (102)
Pool & Beach (18)
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Overview
  • Excellent70%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
“front desk”(73 reviews)
“room was clean”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Charlotte Matthews
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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All reviewsfront deskthe breakfast arearoom was cleanking suitea great stayrestaurants and shoppingcontinental breakfastnight's sleepgreat customer servicehot tubyogurtvery nice hoteldefinitely stay here againparking lotnikkiirma
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231 - 235 of 427 reviews
Reviewed November 2, 2013

I am a home health nurse, and I travel to Matthews, NC monthly to see a patient for 3 consecutive days. I have stayed at several hotels in the area over the past 3 years, and the Fairfield is by far the best hotel in...More

Thank Kelly P
Reviewed October 28, 2013

I've stayed at Fairfield and Marriott exclusively for over 5 years and NEVER have I had better customer service than we had from Cam! He was so friendly and went out of his way to make sure we had an amazing stay! Thanks again Cam!!More

Thank Scrowley7
Response from Wes S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded October 31, 2013

Thank you so much for your kind review of Cam at the Front Desk. I will certainly share your comments with Cam and our entire team. Our number one goal is to exceed guest service expectations and provide you with a stay that will keep...More

Reviewed October 22, 2013

My husband and I stayed here for one night before we saw a concert and had a nice time! The patio outside is really nice! They must have just painted the pool before we were there because the pool smelled of wet paint. The staff...More

Thank JenJeremy
Response from Wes S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded October 31, 2013

Thank you so much for your feedback! I am glad that the desk provided prompt service to your need and am glad to hear that you enjoyed our outdoor patio. We hope to see you again soon whenever in the Charlotte/Matthews area! Thank you,

Reviewed October 22, 2013

Our first visit, but we loved it. Lobby, breakfast area and rooms were all clean, new and modern. Staff was very friendly. Close location to many restaurants. Quiet, safe. Would definitely stay there again.

Thank Tse1990
Response from Wes S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded October 31, 2013

Tse 1990, Thank you so much for your review. We are glad that we made a great impression on you on your first visit and welcome you back at any time! Thank you!

Reviewed October 21, 2013

This Fairfield Inn is definitely my favorite of the several I've stayed around the U.S. Yes, it's a beautiful new place with great breakfast and breakfast area, laundry, exercise room, outdoor patio with nice barbecue grill, etc., and our room was well equipped and nicely...More

Thank Bill G
Response from Wes S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded October 22, 2013

Bill G, Thank you so much for your fantastic review of our hotel. We are pleased to hear that our guest service agents took excellent care of you and I will certainly pass along your kind words throughout our entire staff. We appreciate you as...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$97 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$97 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
April 9, 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
August 19, 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
April 7, 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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"avoid a room above hotel entrance"
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