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Fairfield Inn & Suites by Marriott Charlotte Matthews

Traveler (32)
360
Panoramas (22)
Videos (1)

About

#25 of 192 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Non-smoking hotel
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
474Reviews
5Q+A
81Room tips
Traveler rating
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Popular mentions
The check in process was easy. Went to our room and it was warm but seemingly clean. We were placed near our below a very loud family with a screaming baby. The walls are very thin and you can hear everything. I asked to be moved to another suite and the front desk clerk was very nasty and told me I had to stay in the room since it was the last suite they had available. I asked if I could change room types since I couldn't tolerate being next to that noisy family. He reluctantly agreed. I go downstairs and my room is changed but he is angry he has to change the room. I asked since my room type changed, would the rate change as well. He said no since it's not their fault I didn't want the room. I told him that I didn't want to change the room but I shouldn't have to deal with the loud noises. I asked to speak to a manager and only after that he agreed to change the rate. The hotel is average at best. The rooms are outdated albeit cheap. Not worth the hassle and poor service. I requested extra pillows and towels pre check-in and didn't receive it. I will not be going back.
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Our room was clean and nicely taken care of. The hotel common areas were clean and well manicured. Staff was very nice and helpful. Enjoyed the pool area especially for the kids. Breakfast was okay, nothing special.
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I was in Charlotte for business and I had some information missing for my reservation. I was assisted by Aiesha who took the time to fax all of the necessary paperwork to Central Office, allowing me to return to my meeting STRESS-FREE! Thank you so much Aiesha for your hard-work kand dedication!
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All the staff including Manager Orlando is gracious in terms of customer service. Hotel just had a major renovation. Average price of about 109.00 per night, close to shops and major highways. Great place to stay
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Wonderful staff, clean rooms, comfortable beds! No issues! Great location, lots to do around the hotel. I’m planning on being back soon!!!! If your looking for a place to stay I highly recommend this hotel
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PRICE RANGE
$86 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites charlotte matthews hotel charlotte, fairfield inn and suites charlotte matthews
LOCATION
United StatesNorth CarolinaCharlotteEast Forest
NUMBER OF ROOMS
94
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