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Fairfield Inn & Suites Charlotte Matthews

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#39 of 178 Hotels in Charlotte
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1 room 2 adults 0 children
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Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
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400 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Reviewed 1 week ago via mobile

We came to the hotel for a 5 night stay. The staff and management were very friendly and accommodating. The bathrooms were CLEAN! The rooms were spacious! The linens were fresh! No complaints. Great stay!!

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Thank India L
Durham, North Carolina, United States
Reviewed 1 week ago

Stayed here over Thanksgiving weekend while visiting family. The rooms were large and clean. The desk staff were courteous. The breakfast buffet was adequate, and was kept replenished until breakfast ended. I will definitely stay here again the next time I'm in town.

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Thank Adrienne S
Richmond, Virginia
Reviewed 1 week ago

I took my college prep group of high school students on a college tour of NC and stayed at Fairfield Inn & Suites Charlotte Matthews. Our hotel stay was great! The front desk attendants were wonderful from April 10-12, 2017 especially Orlando. He was an absolute pleasure to work with and gave us a great group rate. We were allowed...

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Thank tdenisethomas2
Angier, North Carolina
Reviewed 3 weeks ago via mobile

My family and I came to Charlotte and stayed here. The staff Nikki and Orlando was soo courteous were also very helpful. The room was very clean. I would stay here again!! Nicely decorated. Wonderful accommodations!!

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Thank Sherri C
Reviewed 4 weeks ago via mobile

Every year around this time I normally come to Charlotte to visit my daughter. I have always stayed here. I checked in after a long road trip from CHICAGO and was very tired, then ORLANDO "like the city" gave me and my sisters a burst of energy. He was EVERYTHING!!!! When we made it to our room we discovered certain...

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Thank Veronica M
Reviewed March 5, 2017 via mobile

We received excellent service. Orlando was so helpful and friendly. We could tell he really loves his job. The continental breakfast was one of the best we've ever had. The room, pool and lobby were very well kept. We will definitely go back. :)

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Thank kimw1963
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. I'll be sure to reward Orlando for his OUTSTANDING SERVICE. Chris Manor General Manager

Reviewed February 23, 2017

First time to Charlotte, very friendly staff, made us feel welcome to the area. Orlando at the front desk answered all of our questions and then some. Room made us feel like we were at home. VERY comfortable. VERY clean. Did not have to scrub down room like we usually do. Will definitely stay again, even if that puts us...

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Thank Tamica K
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. We strive to make every guest feel as they were at home. Kudos to Orlando for making this a memorable experience. Chris Manor General Manager

Reviewed February 20, 2017 via mobile

I had a wonderful stay at the Fairfield Inn and Suites. The room was fabulously clean and decorative. The bed was so comfortable with fresh crisp bedding. The front desk staff courtesy was awesome. Special thanks to Orlando and Aiesha for accommodating my stay request in the most efficient way. I called online to make reservations and an error occurred...

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1Thank reneebalto
Reviewed February 2, 2017

I stayed at this Fairfield Inn for a few days visiting family. First, the location was good proximity to a variety of restaurants. The location is walking distance to Chili's and Buffalo Wild Wing. Within a short 3-5 min drive there are many other restaurants like Outback, Showmars, Genghis Grill (we enjoyed that place), Ruby Tuesday, Red Lobster, Long Horn...

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1Thank Mi L
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello and thank you for taking the time to let us know how we are doing. Your feed back is very important to us. I am very fortunate to have Nedra and Orlando on my team. Next time you are in Charlotte and are staying at the Fairfield Inn, please stop by and introduce yourself. Yours in Service, Chris Manor...

Knoxville, Tennessee
Reviewed January 31, 2017

I stayed here before in March and my has the value gone down. 2 girls from last time werent there and that was the main reason for my return. Nicky was atleast there breakfast could be better too. might reurn

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Helpful?
Thank crystalhankin
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello crystalhankin, Thank you for returning to the Fairfield Inn Charlotte Matthews. I am sorry we fell short of your expectations during your stay. Yes Nikki is still here and I recently promoted her for hardwork and dedication the hotel. On your next visit please feel free to contact me direct and I will assure you next visit will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Location: United States > North Carolina > Charlotte > East Forest
Price Range: $97 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#15 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travelers.
5 questions
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“avoid a room above hotel entrance”
Blankaon, Sep 13, 2016 | Read review
“Get the King Suite. it is super big and cozy.”
johngC8337AO, Aug 25, 2016 | Read review
“Check on-line ratings.”
GaryR82, Aug 11, 2016 | Read review
“All of the rooms are great.”
brebil, Jul 18, 2016 | Read review
“You may want to choose a room at the end”
656albertt, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question