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Fairfield Inn & Suites Charlotte Matthews

#18 of 175 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Matthews
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368 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Atlanta, Georgia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was perfect! The front desk agents were very nice and helpful. Hotel is easy to find and directly off of the highway. Check in was a breeze even when I switched my room from a double to a king room. There were great restaurants and shopping centers within walking distance. The breakfast was above average and the breakfast... More 

Helpful?
Thank Jarvis J
NJ
Level Contributor
164 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Other than the parking lot, the hotel was great. Check in was a breeze, room was spotless and a comfortable 76 when entering. Bed sheets felt like a dream. Spacious room and great breakfast for $99. Just a few minutes outside the city center. Would recommend.

Helpful?
Thank allmotorchick
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We love to stay in this hotel when we are in Matthews visiting our grandkids. Staff is extra nice and hotel is fresh and clean. It has everything I need. the breakfast is a little better than the standard free breakfast.

Helpful?
Thank 942brendaj
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I would like to give special commendation to Sky, who checked me in and made sure that my stay was great. She was very kind, friendly and professional each time that I talked with her; and she made sure that I enjoyed my stay at Fairfield. I really appreciate Sky. She is the kind of employee that makes one want... More 

Helpful?
Thank brebil
Management response:

Thank you for taking the time to write this review on your recent stay at the Fairfield Inn by Marriott Charlotte Matthews. We are so glad that you had a great stay with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We would love to welcome you More 

1 review
4 of 5 stars Reviewed 1 week ago

Our room was great with one exception. The air conditioner was either too cold or too hot. My husband, who normally feels hot all the time, didn't sleep well because he would wake up "freezing", get up, turn up the temperature 2 degrees, and then end up "burning up". The cycle continued throughout the night. We aren't sure if this... More 

Helpful?
Thank Joanne D
Management response:

Thank you for taking the time to give us your honest opinion on your recent stay with us at our Fairfield by Marriott Charlotte Matthews property. I do apologize that we fell short of your expectations. I will be sure to contact our service department and have them check everything out to ensure that everything is working properly.... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Fairfield Inn & Suites Charlotte Matthews has some of the most comfortable beds I've ever slept in. Very comfy!! Fast internet service to boot. I loved the southern hospitality of the staff ; the front desk agents were especially friendly. The location is perfect -very close to downtown -which is important if you have work. The fresh and yummy... More 

Helpful?
Thank Lou I
Management response:

Thank you for taking the time to write this review on your recent stay at our Fairfield by Marriott Charlotte Matthews property. We are happy to hear that you had a great stay with us and our staff was able to accommodate all of your request. We would love to welcome you back anytime you are in the area. Until... More 

MILTON KEYNES
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is about 10m SE of downtown and rather in the middle of nowhere but the price was right. Its a typical Fairfield Inn - spacious, comfortable and clean rooms with helpful staff and a good free breakfast. Would certainly stay there again

Helpful?
Thank Chris50259
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms where clean. Receptionist was very polite. Reservations where not right from online, he made everything right for us. Convenient to everything. Kids loved the inside pool bc it was raining out. Would book again!

Helpful?
Thank Phillip M
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean. The location is very convenient, 20 min to Uptown, 15 min to South Park. There are plenty of restaurants to choose from casual eat to fine dining. I think the hotel is equipped well for both family reunion or casual business trip. The front desk staff members were very friendly.

Helpful?
Thank Albert T
Management response:

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding front desk . Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expects. We look forward to accommodate... More 

Atlanta, Georgia
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 11, 2016

This Fairfield certainly rises to the top of the Fairfield properties around the US. The exterior is very inviting, parking is well lit and easy to drive in/out of. The hotel staff was pleasurable, though I only interacted with the gal checking me in around 4pm. The room was consistent with Marriott quality for furnishings, decoration and cleanliness. My only... More 

Helpful?
Thank RoadWariorSalesman
Management response:

Dear Guest , Thank you for taking the time to post a 5 start review on behalf of our hotel! We are thrilled to hear that you enjoyed your stay with us. We strive to exceed all of our guest expectations, and your words truly serve as encouragement to our team throughout their daily efforts. Our team looks forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our brand new Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, pool, fitness center, and jacuzzi. We also have a spacious meeting room that can cater to your next event! We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Location: United States > North Carolina > Charlotte > East Forest
Price Range: $118 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#7 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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