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Fairfield Inn & Suites Charlotte Matthews

435 reviews
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Traveler (32)
Room & Suite (102)
Pool & Beach (18)
Overview
  • Excellent71%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (435)Write a Review
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All reviewsfront deskbuffalo wild wingsthe breakfast areagreat stayroom was cleanking suiteindoor poolrestaurants and shoppingnight's sleepcontinental breakfastgreat customer serviceyogurthot tubvery nice hoteldefinitely stay here againparking lotnikki
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1 - 5 of 426 reviews
Reviewed January 19, 2018

Had to overnight in Charlotte due to snow storm on the 17th. Spent the night here since we couldn't find rooms any closer to the airport. Checked in around 1000PM Wed night and Fantasia(sp?) was on duty to check us in at the front desk....More

Thank Mike B
Reviewed January 7, 2018 via mobile

The beds and pillows are comfy. The room was clean. The breakfast area was immaculate. They lock the front door at night and buzz you in and there is a security guard. I felt safe and that is worth a lot when traveling. It was...More

Thank WeAreTheRoswells
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 19, 2018

Thank you so much for choosing the Fairfield Inn Charlotte Matthews. Your comments made my staff smile. Please come back and visit with us soon.

Reviewed December 30, 2017 via mobile

Just after Christmas we got two rooms for the family so that the cousins could have a sleepover and swim party. Pool worked great. A few years ago we did the same thing and there was a hot tub, it did not occur to me...More

Thank BengaliKert
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 4, 2018

Thank you so much for choosing the Fairfield Inn Charlotte Matthews. On your next visit to Charlotte, Please contact us direct for your reservations need. Yours in Service, Chris Manor

Reviewed December 18, 2017

I stayed here two nights for business. It seemed everyone here was here on business. The room was fine, though you could hear the traffic on the main road (I was on the third floor.) and the view of the dumpster of the hotel next...More

Thank KNCA
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 4, 2018

Thank you so much for choosing the Fairfield Inn Charlotte Matthews. I have gone to Chili's to see what can be done regarding the dumpsters in the middle of the night. Yours in Service, Chris Manor General Manager

Reviewed December 17, 2017

This property is new, clean and well managed! Everything was clean, staff was great, and personable. Breakfast was more than ample. Will definitely stay here again! Given the location, the rooms are also very quiet. There's a Panera Bread next door.

Thank rhp911
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 4, 2018

Thank you so much for your feedback regarding your stay with us. Yours in Service Chris Manor

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$96 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$96 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
April 9, 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
August 19, 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
April 7, 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
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12
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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"avoid a room above hotel entrance"
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