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The Ritz-Carlton, Charlotte

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#24 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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475 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 472: English reviews
Clemmons, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I like to escape to the Ritz on the weekend after a crazy week....for the most part the rooms are extremely well kept and comfortable. My last trip, the room service was subpar at best. The staff is always extremely friendly and accommodating. I will return again, but will forego the room service.

Helpful?
Thank Jevonne M
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

stayed here this week for a conference, hotel is amazing, staff great, lovely restaurant and my partner loved the cafe and chocolates However it's right opposite the Epi centre which is a lively mix of bars, bars, and bars, with the odd diner or burger joint dotted in. Monday to Wednesday this was fine, come Thursday from 4pm till 3am... More 

Helpful?
3 Thank Dave L
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

A small hotel but very well appointed. Nice indoor pool and hot tub overlooking the city. The restaurant was top notch as well as the Chocolate bar. Huge gingerbread house in the lobby smelled the hotel for the holidays.

Helpful?
Thank charlesfredy
Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

I had a great stay at this Ritz once or twice and I've always enjoyed myself. I love the chocolate bar downstairs! Great room service and all in all a great staff. I'll definitely be staying here on my future trips back to Charlotte. It is in a great location uptown as well!

Helpful?
Thank Joshua C
Benson, North Carolina
Level Contributor
120 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 27, 2016

Stayed at the RC for a wedding and were really pleased with both the hotel amenities and staff. All were top notch and what you expect from a Ritz Carlton. The staff were outstanding as was the comfort of the room and accommodations.

Helpful?
Thank chunnicutt2000
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon, thank you so much for your review. We were thrilled to hear you enjoyed your stay with us and look forward to your return visit! Seamus Gallagher Director of Sales & Marketing More 

Bristol, Virginia
Level Contributor
173 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed June 24, 2016

I had requested a quiet room but got anything but quiet. I was assigned a room right under the hot spot night club on the 15th floor. Too bad because the room was fashionable and well outfitted. Even with my white noise machine the room was a 'mess' related to quiet.

Helpful?
Thank kaningryta
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon Kaningryta, I'm sorry to hear about the noise issue. If you have time, I would love to speak with you about directly. I invite you to contact me directly at 704-972-4446. Kindly, Seamus Gallagher Director of Sales & Marketing More 

Charlotte, North Carolina
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2016

We reserved the Ritz Carlton Suite to celebrate our daughter's 18th birthday. What an amazing suite and the view is eye boggling. Ceiling to floor glass windows throughout so you get amazing views of Uptown Charlotte from each room. 2900 sq. ft. of space for the guest (all teenagers) to have fun all evening and night. The hotel ambience was... More 

Helpful?
1 Thank Jaderuby
Allentown, Pennsylvania
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

The hotel is in a great location and near a lot attractions. The hotel is beautiful. The rooms are large and high-end. The bathroom mirror has a TV built in. There are multiple restaurants and bars that offer a lot of options. The fitness center is well appointed. The indoor pool is on the top floor over looking the city... More 

Helpful?
Thank Amy S
Atlanta
Level Contributor
228 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed June 20, 2016

What an amazing stay! Let me first say that Stephen Henry exemplifies all that Ritz Carlton is about. He really made our stay seemless and so enjoyable. We always book through American Express but our agent at Amex always calls the hotels to make sure they have noted any special requests. This time she spoke to Stephen and she called... More 

Helpful?
1 Thank JBHAtlanta
Leesburg, Virginia
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 19, 2016

Every aspect of this hotel is the "Ritz-Carlton standard"! All Staff are 100% customer-oriented and very professional. From the Welcome through all the services offered --- top quality is the imperative --- and they deliver that top quality product!

Helpful?
Thank John D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E Trade St, Charlotte, NC 28202-2423
Location: United States > North Carolina > Charlotte > First Ward
Price Range: $375 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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