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The Ritz-Carlton, Charlotte

0.0 miles from Charlotte center
  • Pool
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
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201 East Trade Street, Charlotte, NC 28202
Special Offer
Complimentary valet
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561 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Greensboro, North Carolina
Reviewed 1 week ago via mobile

Super comfortable room with all the amenities you would need. My wife and I had more espresso in our room than in the past year! TV in the bathroom mirror was watched than in the living room! Comfortable bed, pillows, comforter. The only nit picky item I could complain about the room would be one of the bulbs in the...

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Helpful?
Thank myghim
Rock Hill, South Carolina
Reviewed 1 week ago via mobile

This is my favorite spa! The hotel and spa are top notch service!!! Roberto gives a wonderful massage! If anything at all isn't what you expect the hotel goes over and beyond to make it perfect for you!

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Thank Foodwinelover22
Charlotte, North Carolina
Reviewed 1 week ago

For the money spent, expected much better experience. Cupcakes and drinks lacked any flavor. Toilet area had snot on the walls. Room menu looked old. Not the best bang for my luxury hotel dollars. The service and staff were nice and location is great. I totally disagree with having to pay for Internet as well.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank H7995SKrichardl
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, we are disappointed to hear your feedback. If you have time, I would love to speak with you directly. I can be reached at 704-547-2244. Thank You, Seamus

Ashland, Oregon
Reviewed 1 week ago via mobile

On the way to Asheville, North Carolina, I got stuck in Charlotte because of an incoming snowstorm. I reluctantly booked a room at the Ritz worrying about the snow, and the price. I arrived at The Ritz without my bags and a little disappointed in myself. As I complained to the front desk staff – I was handed a glass...

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1Thank Elizabeth W
Columbus, Ohio
Reviewed 1 week ago

We received excellence service all the way around. I was celebrating my birthday & to my surprise I received a handwritten birthday card from the staff and a beautiful cake 🎂. Thank you for making every moment special.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Kyanna17
Cary, North Carolina
Reviewed 1 week ago

We spent two nights here in Feb. Staff was great and if you are really feeling decadent have the "dessert only" five course dinner! Staff was as always great and the location is perfect. Go for a long weekend and enjoy the heart of the city.

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Thank Mark S
Charlotte, North Carolina, United States
Reviewed 2 weeks ago

Any time we visit or stay at the Ritz we are treated like royalty. The staff is very attentive and moves quickly. The restarutant and bars are great (expensive though). The rooms and spa are world class. Definitely worth the money.

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Thank Jason S
Duncan, South Carolina
Reviewed 2 weeks ago via mobile

Very luxurious. Has a pool on the 18th floor looking at the skyline of Charlotte. Staff are very attentive. For me it was a once in lifetime experience. Thanks to the company I work for because they paid for all associates celebrating they years of employment.

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Thank scjill18
Cornelius, United States
Reviewed 2 weeks ago

Carpet was old and stained, no refill on all toiletries, shower was broken, adjoining rooms not insulated from noise, failed to address our safety/security problem to our satisfaction. They did give us a refund for one night which was vey gracious. We just felt like cattle among royalty here. Maybe it was just a bad series of events this time...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank G443OOjamess
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

5 stars, incredible hotel, great location! This is right next to the epicenter with an amazing view of the city! Televisions in the mirrors, top of the line service! Our suite was HUGE, like SO much room !

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Thank NicholeWarren
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > First Ward
Price Range: $449 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott, Hotels.com, Travelocity and Jetsetter so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travelers.
2 questions
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Miami Beach, Florida
4 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose a high floor room for the view.”
 of 5 bubbles MarkS774, 1 week ago | Read review
“Ask for an upgrade”
 of 5 bubbles U314XGjasons, 2 weeks ago | Read review
“hope for an upgrade!”
 of 5 bubbles skipthelightfandango, Jan 11, 2017 | Read review
“Hotel interior very quiet. Street side loud on weekend from neighboring venues.”
 of 5 bubbles Katwoman57, Nov 14, 2016 | Read review
“Ask if they can upgrade you to a suite...usually if they have one, they upgrade us”
 of 5 bubbles U314XGjasons, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question