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The Ritz-Carlton, Charlotte

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#22 of 176 Hotels in Charlotte
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473 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Elizabethtown, Kentucky
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

5 stars the staff was amazing...had the room set up for me and my husband the way I requested. He was truly surprised it was a welcome home weekend getaway for him since he returned from his deployment

Helpful?
Thank kisha2627
Jacksonville, Florida
Level Contributor
14 reviews
5 of 5 stars Reviewed 3 days ago NEW

My stay lived up to the standard expected of the Ritz while here on a brief business trip. The staff was friendly and very helpful. I enjoyed the Indoor pool and hot tub. My room are well appointed with an executive desk, a comfortable armchair and a very comfortable bed. The bathroom makes you feel like royalty with the deep... More 

Helpful?
Thank rickbryant123
Philadelphia, Pennsylvania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my second visit to the Ritz Carltin Charlotte. Both visits were last minute bookings. The first was in 2011 when traveling back from Costa Rica with my then 4 year old daughter. The Charlotte airport had completely shut down and all flights had been cancelled- the airport was utter mayhem and travelling alone with a little one, stuck... More 

Helpful?
1 Thank Linda H
Winston Salem, North Carolina
1 of 5 stars Reviewed 1 week ago via mobile

What an incredible disappointment. I booked a parlor suite for my family of 4 so that my young children would have a room connected to ours,"lots of comfortable seating, and a spare 1/2 bath for everyone. We came for a performance at the Blumenthal Performing Arts Center and for a "close to home treat" trip before school started back. It... More 

Helpful?
Thank SM P
Davidsonville, Maryland
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Please believe that we love the Ritz Carlton properties generally. We are blessed to be able to stay in the various properties throughout the country. However, this place is much more a 'business' hotel. The staff is very nice but clearly not career Ritz folks. They are probably part time college kids. Again, they are courteous but just not imbibed... More 

Helpful?
Thank GerardEvans
Charlotte, North Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival we were given champagne and they had a mobile chocolate/fondu bar next to the front desk. Check in was simple and executive suite had ample space and amenities. Views of the city were magnificent. Room was a little dated, couch was frayed and carpet had many stains and wet spots I guess from some leaks. Had a couple... More 

Helpful?
1 Thank Stonewall90
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day Stonewall90, Thank you for your review. Are you available to contact me to discuss your stay in a little more detail, I would love some additional feedback. My direct line is 704-972-4446. Kindly, Seamus Seamus Gallagher Director of Sales & Marketing More 

Lexington, South Carolina
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited the Ritz spa today for a Ritz Signature 50 min massage. Melissa was a great massage therapist who was able to adapt the massage to what I needed. We enjoyed the sauna, steam room and very relaxing showers. It was a much needed relaxing morning.

Helpful?
Thank DorySCtravel
Madison, Alabama
Level Contributor
173 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Like every Ritz-Carlton stay I have ever had, this was perfect. This property must be relatively new and it is very well kept. The front desk staff and every person we encountered was friendly, efficient, and extremely professional. The rooms are really generously large for a hotel these days. Room amenities and bathroom were excellent. Room service food was really... More 

Helpful?
Thank Jeff H
Clemmons, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I like to escape to the Ritz on the weekend after a crazy week....for the most part the rooms are extremely well kept and comfortable. My last trip, the room service was subpar at best. The staff is always extremely friendly and accommodating. I will return again, but will forego the room service.

Helpful?
Thank Jevonne M
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

stayed here this week for a conference, hotel is amazing, staff great, lovely restaurant and my partner loved the cafe and chocolates However it's right opposite the Epi centre which is a lively mix of bars, bars, and bars, with the odd diner or burger joint dotted in. Monday to Wednesday this was fine, come Thursday from 4pm till 3am... More 

Helpful?
3 Thank Dave L
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E Trade St, Charlotte, NC 28202-2423
Location: United States > North Carolina > Charlotte > First Ward
Price Range: $355 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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