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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Highly recommend for a getaway to the Queen City. The personal, attentive and professional service across all levels is unparalleled! No trip there is complete without a stop at Hidden Wine! The room was spacious with a great view and beautiful bathroom.
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank juliahO4361OM
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded yesterday
Good Day,
Thank you for your kind review. We are delighted that you enjoyed your stay and that you had a chance to visit Hidden Wine. We look forward to welcoming you back.
Kindly,
Seamus
We wanted to celebrate our niece Caroline's recent graduation from high school and wish her well as she begins her next journey into college. We decided to celebrate by treating her to pedicures, lunch, and an afternoon at the Agua Lounge at the Ritz-Carlton in...More
Thank Mulnitovr
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded yesterday
Good Day,
Thank you for your thoughtful review, and congratulations to your niece on her high school graduation. We are delighted you enjoyed your spa day, and we look forward to welcoming you back to Charlotte.
Kindly,
Seamus
The wife and I celebrated our 14th wedding anniversary in style this past week.. Our first time staying at the Ritz Carlotn, and definitely not our last. From the upgraded suite to the champagne and chocolate covered strawberries, it was truly a stay to remember....More
Thank jefflac02
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded yesterday
Good Day Jeff,
Thank you for your wonderful review, and congratulations on your 14th wedding anniversary! We are delighted that you celebrated with us, and we look forward to welcoming you and your wife back to celebrate 15 wonderful years.
Kindly,
Seamus
My husband and I stayed at this hotel having stayed at several Ritz over the past year and this one hits all the service and quality points you were expect from a Ritz. Lovely rooms (we were upgraded on arrival) excellent service and within walking...More
Thank CJS07
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded yesterday
Good Day,
Thank you for your wonderful review. We are delighted that you were able to receive a much-deserved massage and that you enjoyed your stay. We look forward to welcoming you and your husband back to Charlotte!
Kindly,
Seamus
Obviously this is not a budget hotel, as a result you can expect service. The staff is friendly and attentive. There is a nice bar and a good steak restaurant. The rooms are large with all he amenities. The hotel is in the central downtown...More
Thank David C
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded 6 days ago
Good Day David,
Thank you for your thoughtful review. We are delighted you enjoyed your stay, and we look forward to welcoming you back to Charlotte!
Kindly,
Seamus
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
$357 - $852 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms
Number of rooms
146
Reservation Options
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Response from David_Rothwell | Property representative |
Good afternoon,
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
Good afternoon,
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas) on that particular day. I lok forward to welcoming you to The Ritz Carlton Charlotte.
Regards,
David
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United States