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SpringHill Suites Charlotte Ballantyne Area

219 reviews
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Traveler (92)
Room & Suite (58)
Dining (3)
Overview
  • Excellent44%
  • Very good40%
  • Average10%
  • Poor5%
  • Terrible1%
Travelers talk about
“separate toilet”(5 reviews)
“water closet”(3 reviews)
“sitting area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
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Reviews (219)Write a Review
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All reviewsseparate toiletwater closetsitting areafront deskdesk areashower arearoom designpocket doornice hotelbusiness areafree breakfast ischeck in was quick and easyrefrigerator and microwaveexercise roomrestaurants and shopsstayed nightshousekeeping staff
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1 - 5 of 218 reviews
Reviewed 1 week ago via mobile

We stayed 3 nights and thoroughly enjoyed this hotel. We took advantage of the pool as our kids love to swim and the free breakfast was just enough. The front desk staff was super friendly and helpful, and when we had to wait for checkout,...More

Thank Jennifer G
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded 1 week ago

Thank you for taking the time to provide us with such great feedback about your stay. We are so happy that everyone enjoyed their experience with us. We hope that you have an opportunity to come back and see us again.

Reviewed November 25, 2017

I think this hotel has recently undergone renovations. It has a european feel from the lobby to the room. I was traveling with a friend and her teenage daughter so we got the room with two queen beds and a pull out sofa so we...More

Thank CarolinaKStew
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded 5 weeks ago

Thank you for choosing the SpringHill Suites Ballantyne for your recent stay. We are glad that you enjoyed the hotel and appreciate your feedback. We have passed on your kind words to our entire staff. We hope to see you again in the future.

Reviewed November 25, 2017

This was a good property. It was clean and well maintained. We would stay here again. Location: We stayed here to be close to family for Thanksgiving. The immediate area was more of a commercial suburban area. Hotel is easy to get in and out...More

1  Thank VTMChris
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded 5 weeks ago

Thank you for staying with us and for taking the time to provide us with such great feedback about your experiences here. We are glad that you enjoyed your stay and our amenities. I apologize for the incident that you had in the middle of...More

Reviewed October 18, 2017

Our family rented 2 rooms at the Marriott in mid October. Good breakfast, decent rooms and a nice common area. Fitness center was useful also. The pool looked ok, though we did not use it. We did have one problem getting a light bulb replaced....More

Thank Chip T
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded November 1, 2017

Thank you for staying with us and for taking the time to provide us valuable feedback. We are always trying to improve the experience for our guests and your comments will help us do that. We hope to see you again soon.

Reviewed October 2, 2017

Very well maintained place. Springfield suites are kind of small. I am not impressed by rooms layout and size. But, this property is clean, aircondioning works well and bed gives you nice sleep. However, their employees looked little less interested in their job. The most...More

Thank Bharat P
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded October 16, 2017

Thank you for choosing the SpringHill Suites Ballantyne Area for your recent stay. We appreciate you feedback and will use it to help our team to grow and become better at the jobs that they do. Thanks again.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Bar/Lounge
Tennis Court
Indoor pool
Details
Price range
$135 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$135 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (92)
Room & Suite (58)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (38)
Bathroom (21)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Jose O
April 17, 2017|
AnswerShow all 3 answers
Response from mpapas2013 | Reviewed this property |
Yes, but call ahead.
1
Vote
benz19
October 3, 2016|
AnswerShow all 2 answers
Response from Charlotte S | Property representative |
Hello Benz 19, Thank you for your inquiry. For our pool restrictions anyone age 13 years and younger must have adult supervision. For our fitness center age 14 and younger is not allowed to use the equipment. Age 15 and 16... More
1
Vote
Room Tips
"Our room was loud because it was right against a busy road. I would ask for a room facing the parking lot if..."
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"Higher floor"
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"Top floor (5th) seemed to have less of the foot racing kids, but this isn't a concierge floor as in other..."
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"Avoid room 345 with the loud AC system."
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