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SpringHill Suites Charlotte Ballantyne Area

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#65 of 177 Hotels in Charlotte
Certificate of Excellence
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SpringHill Suites Charlotte Ballantyne Area
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Winter Garden, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

It is a clean hotel. The include breakfast which is helpful. The bar attendant is very fanny. The AC needs to be controlled from the unit instead having the panel on the wall. It is located in a quite location and close to a supermarket and restaurants. The illumination in the bathroom is not the best.

Helpful?
Thank Chato94
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were in town for a Labor day wedding being held on Sunday. We did a 3 night stay. The hotel staff were very friendly and attentive to the needs of the residents as well as keeping it tidy. At one point there was a worker on his hands and knees scrubbing the lobby floor. The room was cleaned very... More 

Helpful?
Thank Michelle H
Manassas, Virginia
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on 4/29/16. This hotel is nicely situated in an area that has ample dining and shopping close by. The rooms are comfortable and well maintained. The staff friendly and attentive. I have stayed here several times since it has opened as I visit the area frequently. The service and quality has been very consistent. The TV programming... More 

Helpful?
Thank Serbio_Bombilla
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Took my family to visit the area and yes this location was under renovations however when I made my reservations online the hotel's website stated just that so I knew what to expect. Everyone we encountered at the front desk was delightful, Mary & Ramona's customer service was spot on! Even the construction crew spoke to all the guest they... More 

Helpful?
Thank Tesa P
Savannah
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I read the HVAC issues in previous posts. However, we were limited by tournament hotel selections. The hallways were a little warm (heat of day outside was 98), the rooms were very comfortable. Also, all they had available for our team were King suites which are nice except the fold-away beds, but these were very well maintained with plenty of... More 

Helpful?
Thank Trish R
Marietta, Georgia
Level Contributor
289 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 stars Reviewed August 16, 2016

Ballantyne area hotels are always busy. This property is no different. Very good location. I like the fact it's inside 485 far enough you are removed from highway noise. There is plenty of options in the area for restaurants, shopping, etc. At first blush, my room looked just fine. I like the space of the Springhill properties. The bed was... More 

Helpful?
Thank Bulldog82
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Bulldog82, Thank you for taking the time out of your schedule to render a review of our hotel via the TripAdvisor Website. I noticed your caption and this is why currently we are renovating our property. The renovation will provide a fresh new look in the hotels common area's and also will allow us to focus on some of... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

My family stayed here for a family reunion and everyone loved it! The hotel was very clean and the staff was very friendly and helpful. It was in walking distance of several great eateries. I highly recommend it!

Helpful?
Thank Rochelle W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Rochelle W. Thank you for taking the time to render your feedback of our hotel via the TripAdvisor website. I have shared your kind words with the staff to show them that you really appreciated their efforts during your stay. If you are ever in the Charlotte Ballantyne Area again, please don't hesitate to call on us for your... More 

Riceville
Level Contributor
231 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

The location is perfect for a walk to local restaurants and shops. It is a very nice area of Charlotte. Springbrook suites is a leader in nice rooms equipped to make a business or family trip more enjoyable. The living area with Tv coupled with the work area with a desk makes this a very functional space. When traveling with... More 

Helpful?
1 Thank Ken K
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Ken K, Thank you for taking the time to render your review via the TripAdvisor website. Your kind words really make a difference. I have shared your feedback with the staff. Once again thank you for your review. Kindest Regards Tyrekus Williams More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2016 via mobile

I stayed there for two nights and both nights couldn't get any sleep. The room was sooo hot and the AC didn't work well, even though it was louder than a helicopter. Cleaning service sucks. Hair was everywhere in the bathroom and on the bed when we checked in. Since I wasn't able to sleep at night, I tried to... More 

Helpful?
Thank zack7777
TyrekusWilliams, Front Office Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Zack7777, Thank you for rendering your feedback via the TripAdvisor website. I have shared your feedback with our housekeeping manager to insure that the area's of improvement mentioned above are isolated events. The staff works very hard to provide services to each guest and I am sure this was an oversight. Please accept my apologies and I hope that... More 

Summerville, South Carolina
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 25, 2016

I had the pleasure of staying here at the Spring Hill Suites for an overnight business trip. The staff were very friendly and attentive. The room was very clean and comfortable. I enjoyed the evening reception and the complimentary breakfast. I also enjoyed the close proximity to all the restaurants in the area.

Helpful?
Thank sandkanderson
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Sandkanderson, Thank you for review our hotel via the TripAdvisor website. I have relayed your kind words along to our team. If you are ever in the area again please don't hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Location: United States > North Carolina > Charlotte
Price Range: $131 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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