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SpringHill Suites Charlotte Ballantyne Area

12325 Johnston Rd, Charlotte, NC 28277-3689
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1 room, 2 adults, 0 children
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Close 
  • President James K. Polk State Historic Site
    2.4 mi
  • 3 star hotel
  • Pool
Reviewed 1 week ago
Consistenly Good...
I stayed at this hotel in July 2016 on the way back from a... more
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Manassas, Virginia
Reviewed 1 week ago

I stayed at this hotel in July 2016 on the way back from a special event I attended in Columbia SC. I have been to this hotel several times since its opening and I have yet to ever be disappointed. It is conviently located close to lots of shopping and restaurants. The hotel itself is well maintained and the service...

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Helpful?
Thank Serbio_Bombilla
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for choosing the Springhill Suites - Ballantyne and thank you for taking the time to let us know about your experience. It is always great to hear positive feedback about our hotel. We are glad that you like staying with us and cant wait to see you again soon.

San Francisco, California
Reviewed December 14, 2016

My stay was very nice. Excellent room, very clean , up to date, no foul odors in the room, comfortable bed, clean bathroom, clean shower, no mold, or dirt build up. Fresh new room, nice arrangement of furniture and flow of the room fixtures. One the NICEST hotels in this budget range that I have ever stayed in. People were...

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Helpful?
Thank BigGsfo
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for providing us with feedback from your stay. We are glad that you choose the Springhill Suites - Ballantyne when you were in the area and glad that you enjoyed it so much. We look forward to seeing you again sometime soon.

Boone, North Carolina
Reviewed November 29, 2016 via mobile

We stayed 3 nights for Thanksgiving. The hotel is renovated . Our room was all new . Big and comfortable.The complementary breakfast very good . The rates are affordable . I will stay again. Its family oriented . My grandchildren went to visit us and enjoyed a lot

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Helpful?
Thank hufret
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for choosing the Springhill Suites - Ballantyne while you were traveling over the holidays. We appreciate your kind words and glad that you enjoyed your stay with us. We hope to see you again soon.

Frederick, Maryland
Reviewed November 10, 2016

I am so tired of having air conditioning blowing on my face while I'm trying to go to sleep. This is not the first hotel this has happened at. There is nothing you can do! If you shut it off, you'll suffocate. I also wasn't a fan of having the bathroom freezing cold in the morning from the a/c being...

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Helpful?
1Thank Jmca1102
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Jmca1102, Thank you for your feedback of our property via the TripAdvisor website. In all of my days of traveling I too have to deal with the issues of PTAC units blowing directly in my face as I try to sleep. I totally understand and empathize deeply with you. Most hotels are built and designed in this manner. I...

Fairfax, Virginia
Reviewed November 8, 2016

We were in town for my sister-in-laws wedding. Great location and easy access off 485 to downtown Charlotte. Clean rooms and very friendly staff. We will probably stay there again in the near future!!

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Helpful?
1Thank mpapas2013
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Mpapas2013, Thank you for your review of our hotel. Contact us to book your next stay at www.marriott.com/cltbt. Kindest Regards Tyrekus Williams General Manager

Alpharetta, Georgia
Reviewed October 22, 2016 via mobile

We were in Charlotte for our nephew's wedding. This hotel is brand new and located close to shopping and restaurants. Just off 485 too. We thoroughly enjoyed a visit to the Latta Plantation one afternoon. Had a great rehearsal dinner at nearby Gusto's. Fantastic golf at Ballantine just across 485. Tough layout with fast greens!

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Helpful?
Thank G5677NUtomk
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings G5677NUtomk, I would like to take this opportunity to thank you for rendering your review of our hotel via the TripAdvisor website. Actually our hotel is 7 years old and we added a new wing to the building which opened back in March of this year. The Ballantyne area has a lot of great restaurants and great golfing as...

Reviewed October 12, 2016

My neighborhood lost power for a few days due to Hurricane Matthew and we hotel hopped for about 3 days. This property was a well maintained item and we enjoyed our stay. The room design of this brand are among my favorite. I especially liked the big screen TV.

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Helpful?
Thank Caleb M
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Caleb M. Thank you for your review of our property via the TripAdvisor website. If you are ever in the area again and in need of lodging please feel free to count on us. Kindest Regards Tyrekus Williams General Manager

Hilton Head
Reviewed October 11, 2016 via mobile

We stayed here evacuating from Hurricane Matthew: I have never stayed at a Springhill Suites hotel, and I was pleasantly surprised: separate bathrooms for toilet and the sink and shower: nice small sectional -desk area. Beds are very comfy, rooms are clean and hotel is kept very clean: I would say carpeting in our room needs replacing, as does the...

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Helpful?
Thank Ellen W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greeting Ellen W., Thank you for rendering a review of our hotel via the TripAdvisor website. It was our pleasure servicing all of the evacuee's during the recent storm. Ramona is definitely a joy to have on our staff and I have passed along your comments to her as well. If you are ever in the Charlotte area again please...

Winter Garden, Florida
Reviewed September 27, 2016 via mobile

It is a clean hotel. The include breakfast which is helpful. The bar attendant is very fanny. The AC needs to be controlled from the unit instead having the panel on the wall. It is located in a quite location and close to a supermarket and restaurants. The illumination in the bathroom is not the best.

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Helpful?
Thank Chato94
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Chato94, Thank you for rendering your review of our property via the Trip Advisor website. I will pass along your suggestion to our team about the thermostats in each guest room. Currently our system is an energy saving system to insure that our hotel has the best adequate energy saving solutions in our area. If you are ever in...

Reviewed September 7, 2016

We were in town for a Labor day wedding being held on Sunday. We did a 3 night stay. The hotel staff were very friendly and attentive to the needs of the residents as well as keeping it tidy. At one point there was a worker on his hands and knees scrubbing the lobby floor. The room was cleaned very...

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Helpful?
Thank Michelle H
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Location: United States > North Carolina > Charlotte
Price Range: $130 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travelers.
1 question
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Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higer Floors get better views”
  • Nice ammenities
  • The Front
  • Good A/C Controls
  • Food Area
  • Good TV Pogramming
  • Ample Shopping
  • The Carport
  • Nice Decor
 of 5 bubbles Serbio_Bombilla, 1 week ago | Read review
“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
 of 5 bubbles Jmca1102, Nov 10, 2016 | Read review
“Get a higher room...”
  • Nice ammenities
  • The Front
  • Good A/C Controls
  • Food Area
  • Good TV Pogramming
  • Ample Shopping
  • The Carport
  • Nice Decor
 of 5 bubbles Serbio_Bombilla, Sep 5, 2016 | Read review
“Bfore reserving a room, ask the Staff how WELL the AC is performing in the room!!! Press them for specifics!”
 of 5 bubbles BaltimoreGirl505, Jun 27, 2016 | Read review
“Second floor or higher if you want to get away from potential chaos.”
 of 5 bubbles 149jefferym, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question