We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Charlotte SouthPark

Traveler (48)
Room & Suite (16)
Video (1)
Certificate of Excellence

About

#97 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Hilton Garden Inn Charlotte/SouthPark, a new hotel (opened September 2017) with an unbeatable location in the upscale SouthPark neighborhood. AT&T, CIGNA and Coca-Cola offices are within three miles, and it’s a quick walk to Sharon Corners Shopping Center and SouthPark Mall. Restaurants and conveniences surround our hotel, and major universities and wedding venues are minutes away. Watch a Carolina Panthers game, visit Carowinds Amusement Park, or see a concert at Time Warner Cable Arena – all within 10 miles of our Charlotte hotel. Enjoy all-day dining at the Garden Grille, a casual restaurant serving fresh, inspired American fare. Our wine bar is perfect for after-work drinks and appetizers, and the Pavilion Pantry® is always open for snacks and travel items. Relax in our resort-style heated outdoor pool, and work out in the 24-hour fitness center. Our Charlotte SouthPark hotel also has a 24-hour business center and 2,500 sq. ft. of event space for up to 120 guests.
Read more
Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
67Reviews
0Q+A
8Room tips
Traveler rating
  • 45
  • 7
  • 4
  • 7
  • 4
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
+1
Hotel's Favorite
This place is in a fabulous location with plenty of shopping and a variety of eateries within walking distance. Ample parking is available. The exterior is well-lit. The bar is roomy and modern; live music was enjoyable during my visit. Lobby area has a nice atmosphere, ample
Read more
Response from CBurnheimer, Assistant General Manager at Hilton Garden Inn Charlotte SouthPark
Responded 3 days ago
Dear jillh267, Thank you for your feedback! We appreciate you choosing us as we know there are many options in the area. We look forward to hosting you again and if there is anything that I may assist you with please do not hesitate to ask! Thank you again. Sincerely, Colin B. Assistant General Manager
Read more
This is my second stay at this property and the customer service is still great. I checked in with Tiarra and she was extremely pleasant, helpful and accommodating when I requested a new room. Every employee I encountered smiled and greeted me upon site. The location is
Read more
Response from CBurnheimer, Assistant General Manager at Hilton Garden Inn Charlotte SouthPark
Responded 4 days ago
Dear mnk69, Thank you for taking time to review the hotel. We appreciate this and we look forward to the opportunity of hosting you again! Your comments about Tiarra will be celebrated with her directly. Thank you again and we can't wait to see you again! Sincerely, Colin B. Assistant General Manager
Read more
On a whole the room.is nice, however the amenities is not good there was no shower gel the bar only one server no water in the room have to ask for it if don ask, then water i room is 2.00 per bottle good thing is this hotel is surrounded by lots of good food good for
Read more
Response from CBurnheimer, Assistant General Manager at Hilton Garden Inn Charlotte SouthPark
Responded 2 weeks ago
Dear Marilynmassageexpert, I deeply apologize that you had a less than perfect experience. I would like the opportunity to speak to you directly to ensure your confidence in us. My direct phone line is 704-227-1809. Thank you and I look forward to speaking with you. Sincerely, Colin B. Assistant General Manager
Read more
Booked a double room 2 months in advance for a special girls weekend. We drove all day to get to Charlotte & arrived at 3:45pm to check in & get to our room to get ready for plans we had that night. Check-in time is 3PM, but the font desk woman told us there were no rooms
Read more
Response from CBurnheimer, Assistant General Manager at Hilton Garden Inn Charlotte SouthPark
Responded Mar 29, 2019
Dear Busymamma, I deeply apologize for the frustrations you have. Please contact me directly at 704-227-1809 to discuss the matter in depth. I look forward to the opportunity to assist you to make it right. Thank you. Sincerely, Colin B. Assistant General Manager
Read more
This is a very new hotel and the employees were very friendly and accommodating thought the week . The first night the power went out in the hotel for several hours . It was a hassle but they did the best they could to make the best arrangements for the guests . After that , we
Read more
Response from CBurnheimer, Manager at Hilton Garden Inn Charlotte SouthPark
Responded Feb 17, 2019
Dear moore0212, I deeply apologize that a situation happened and the resolution is not to your liking. Please call me directly at 704-227-1809 to discuss this situation in depth. I look forward to speaking with you and I appreciate the opportunity to amend this situation. Sincerely, Colin B. Assistant General Manager
Read more
Previous
PRICE RANGE
$127 - $227 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
160
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing