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Sheraton Charlotte Hotel

Traveler (143)
Room & Suite (48)
Dining (8)
Hotel website
555 S McDowell St South Tower, Charlotte, NC 28204-2605 See on map
Breakfast Available
Non-Smoking Rooms
Room Service
3.5 Star accommodation
Additional information
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Reviews (446)
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All reviews le meridien power outlets rooftop bar club level business conference uber ride guest services nascar hall of fame city view front desk agent fitness center checking in fitness room nice property great customer service indoor pool lobby area
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1 - 5 of 444 reviews
Reviewed 4 days ago via mobile

This hotel is actually 2 hotels in one but it is a real nice hotel with a very friendly staff. The front desk team was very helpful and took care of all my needs the restaurant and bar had good food and drinks.More

Thank Rebel82
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 3 days ago

It was a pleasure to welcome you to the Sheraton Charlotte, and we thank you for sharing your short but sweet review! Our dual-branded complex does contain two unique properties, but our guests get the benefit of both worlds with multiple facilities being available for...More

Hotel's Favorite
Reviewed 1 week ago

I have had to go to Charlotte several times recently. I’m disabled and every member of the staff was extraordinary in their assistance. They went above and beyond. Location was perfect. It was about 5-10 minutes to my appointment the next morning. The premier bedding...More

1  Thank Lisa A
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 1 week ago

Your heartwarming review brought smiles to all of our faces, Lisa. Thank you for taking a moment to share your recent experiences of staying at the Sheraton Charlotte with us. We were delighted to know that on top of our convenient location for your travels...More

Reviewed 5 days ago

Ragged towels, missing light bulbs/non-functioning light switches, shower fixtures that rotate freely in the wall - cleaning supervisor who couldn't care less about the "Do Not Disturb" tag on the door. Clearly management isn't paying attention here. Good location and they're obviously milking the meeting...More

Thank Thinkerer
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 4 days ago

Thank you for taking a moment to share your recent experience. We were delighted that the welcoming hospitality of our team members was a bright spot during your business visit to the Charlotte area. Yet, we were truly disappointed to learn that we did not...More

Reviewed 1 week ago

I was there on business travel and arrived very late. There was a very small refrigerator, no microwave, and Keurig coffeepot. Clean, but I like for hotels to "smell" clean. Then I found a 5 dollar bill near the chair and wondered when it was...More

Thank Exhaling
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 6 days ago

Even though you only stayed one night with us while in the area for business, we thank you for taking the time to share such a detailed analysis of our accomodations along with your experience. We were thrilled that your first visit to our modernly-appointed...More

Reviewed 2 weeks ago via mobile

I really loved the Sheraton! Clean rooms, great beds, friendly and very welcoming staff!! A special thanks to Erika Bauchrowitz for making our stay perfect. Couldn't ask for better customer service. Erika and her staff will always greet you with smile. I plan on bringing...More

Thank Joe H
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 1 week ago

We were thrilled that you had such a wonderful experience at the Sheraton Charlotte, Joe! We are always delighted to know that our amazing staff members not only meet the high standards of our brand, but also exceed each and every one of our guests’...More

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The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal More Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Center with Gym / Workout Room
Room Service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$135 - $316 (Based on Average Rates for a Standard Room)
United States > North Carolina > Charlotte > Second Ward
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$135 - $316 (Based on Average Rates for a Standard Room)
United States > North Carolina > Charlotte > Second Ward
Traveler (143)
Room & Suite (48)
Dining (8)
Pool & Beach (6)
Business Center & Event Rooms (6)
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Questions & Answers
Ask a question
December 29, 2017|
AnswerShow all 3 answers
Response from catwmn2xVT | Reviewed this property |
Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
June 20, 2017|
Response from John W | Reviewed this property |
Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
October 24, 2016|
AnswerShow all 4 answers
Response from al b | Reviewed this property |
matter of fact here their number. 704) 372-4100
Room Tips
"Take advantage of lower prices on internet travel sites. Book your room as soon as you can to lock-in..."
1 week ago
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"If you plan on using the indoor pool and fitness center, request the 2nd floor where they are located."
Sep 5, 2018
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"Ask for city view."
Sep 5, 2018
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"I was in a front facing room and was not bothered by traffic sounds, etc."
May 29, 2018
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