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It is not a bad hotel but nothing that make it stand out a week after you have been here.. But it needs some serious updating.
The car park is dirty and had Bojangles boxes and other trash strewn over it and getting under vehicles....More
We stayed for three days .... me, my wife, our sons and our dog. It was a combo business/pleasure trip.
Hotel is well-situated and we liked the bistro, restaurants, and rooftop bar BUT the wonderful Concierge, Aisha, is who really makes the venue special.
Management response:Responded August 28, 2017
It was our pleasure to welcome you to Sheraton Charlotte, and we’re so glad that we could make the whole family feel at home! We know that great service makes all the difference when you’re traveling and will be sure to pass your kind compliments...More
This hotel has everything going for it: great location for easy walking access to activities and restaurants, upscale common-area amenities with a cool vibe, very clean rooms with plush bedding and modern bathroom amenities, fantastic customer service, and a hip and sexy ROOFTOP venue. The...More
I attended a large conference at the Sheraton this week and was so impressed by all the staff and their focus on customer service. I want to personally thank and commend Aisha McClard who went above and beyond to assist me and my unique personal...More
Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 3 days ago
Our team strives to provide the best in service and hospitality, so we are thrilled to hear how Aisha had such a positive impact on your experience. We will absolutely let her know about your kind words for her! We’re happy to hear your conference...More
Wanted to personally thank Aisha in guest services for all of her help. She has a wonderful personality and knows how to get things done. Very impressed with her customer services abilities. She is a "keeper" and a wonderful asset to your hotel!
Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 5 days ago
We are so thrilled that your chose us for your group event. We certainly have a stellar team here and we will be sure to share your thoughtful compliments with Aisha. We look forward to welcoming you back and we hope it’s soon!
$125 - $332 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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