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Sheraton Charlotte Hotel

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Traveler (132)
Room & Suite (48)
Dining (8)
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Overview
  • Excellent31%
  • Very good23%
  • Average22%
  • Poor12%
  • Terrible12%
Travelers talk about
“le meridien”(14 reviews)
“power outlets”(5 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Charlotte Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Charlotte Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
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410 results
Traveler rating
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LanguageEnglish
119
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93
53
52
Show reviews that mention
All reviewsle meridienpower outletsbusiness conferencerooftop baruber rideguest servicescity viewfitness centernascar hall of famegreat customer servicei highly recommend this hotelnice propertyrooms are niceindoor poollobby areaaishaabby
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1 - 5 of 410 reviews
Reviewed yesterday via mobile

Started of rocky with some inconsiderate valet people but quickly was resolved. Hotel was clean and staff wonderful during our nonstop “work” weekend for dotd convention. Darius had a smile and the door for our numerous trips in and out, Augustine was checking in with...More

Thank Bbowman76
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded today

After a weekend of playing host to the “Days of the Dead” convention for the Charlotte area, we agree with your evaluation of the action in and around our hotel being “nonstop”. Thus we were delighted to read a review from the eyes of a...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

I travel every week and I choose to stay in sheraton Charlotte hotel because of the location which is in uptown. I am spg platinum member and sometimes I get to stay in rooms on the high floor.. The view of the uptown from the...More

Thank 405anuc
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 4 weeks ago

Thank you for your loyalty both as an SPG Platinum Member and to our specific location at the Sheraton Charlotte. We were honored to read that we are your choice of accommodation for your weekly business travels and that we continually meet, if not exceed,...More

Reviewed yesterday via mobile

My only complained was no sign of housekeeping during our two nights. Where were they? Did they not offer it with a two night stay? Upon our arrival and being a Starwood Preferred Guest we were upgraded to the Club Level (and top floor). Access...More

Thank trivial_matter
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded today

It was an honor to be chosen as the host for Charlotte’s inaugural edition of the “Days of the Dead” convention and we thank you for taking the time to share your experience. We are always delighted to receive feedback from our valued SPG members...More

Reviewed 2 days ago via mobile

I had the most wonderful stay. This hotel when above and beyond to make my stay the best I have ever had. I won't go into details but I want to name a few people that went so far beyond that one of them made...More

Thank citapheather
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded yesterday

The Sheraton Charlotte was honored to be named the choice of accommodation for the newly minted fifth host city for the Days of the Dead national convention in 2018. And you may not have intended to “go into details” about your recent “most wonderful stay”...More

Reviewed 1 week ago

3 nights. first night ok as room was prepared. lighting in room insufficient. bare minimum on bulb wattage. second night housekeeping didn't remake room and supply towels when I returned from on site conference at 5:30 p.m. was done (at lease made bed and new...More

1  Thank rj092353
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 6 days ago

Thank you for taking a moment to share a review of your recent stay. We were very disappointed to read that your experience was so unsatisfactory, that you would deem our quality of service as a “poor representation of the Sheraton brand”. Our brand is...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Meeting Rooms
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$125 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$125 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (132)
Room & Suite (48)
Dining (8)
Pool & Beach (6)
Business Center & Event Rooms (6)
Questions & Answers
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196denysec
December 29, 2017|
AnswerShow all 3 answers
Response from catwmn2xVT | Reviewed this property |
Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
1
Vote
TravelgalMAM
June 20, 2017|
Answer
Response from John W | Reviewed this property |
Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
0
Votes
tsublue
October 24, 2016|
AnswerShow all 4 answers
Response from al b | Reviewed this property |
matter of fact here their number. 704) 372-4100
0
Votes
Room Tips
"ask for the upper level far from the lifts"
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"2nd floor rooms have easy accessibility to the adjoining Le Meridien hotel and gym"
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"beautiful view"
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"Ask for a room with a view."
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