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Renaissance Charlotte Suites Hotel

2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
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Traveler (208)
Room & Suite (91)
Dining (20)
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Guests1 room, 2 adults, 0 children
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About

#71 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
Enjoy a sophisticated stay at Renaissance Charlotte Suites Hotel. Guests of our stylish and convenient all-suite hotel in Charlotte, North Carolina enjoy spacious and relaxing accommodations that are truly remarkable. Our hotel provides stunning views of the city, gracious guestrooms filled with premier amenities and a superb location just 5 miles from Charlotte Douglas International Airport (with a free shuttle).
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Property amenities
Restaurant
Pool
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Quiet
HOTEL CLASS
Hotel links
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Hotel deals
1,006Reviews
252Photos
11Q+A
100Room tips
Traveler rating
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Popular mentions
Because my flight to Tampa was cancelled, had to book a hotel that offered shuttle service and had a restaurant. This hotel fit my needs. Entrance to hotel very impressive and the check in area was not the usual "counter type" area. There were individual kiosks where a
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Response from TeamMarriott, Manager at Renaissance Charlotte Suites Hotel
Responded 4 days ago
Dear Iris K, Thank you for sharing your experience at the Renaissance Charlotte Suites Hotel and for highlighting some of the key features of our property. We are so pleased to know our shuttle service was perfect for your needs and that you liked your check-in experience. It's also great to know your suite was comfortable and had just what you needed. We appreciate your business and hope to see you again soon. Best Regards, Charles Johnson Assistant General Manager of Rooms
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Lovely staff. Use this hotel a lot. Its starting to look a bit tired and probably could do with a deep clean/ refurb. Shuttle drivers are great especially Gabriel. Great location for Charlotte airport.
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Response from TeamMarriott, General Manager at Renaissance Charlotte Suites Hotel
Responded 1 week ago
Dear G W, Thank you for being our guest and reviewing your stay. We are delighted to know we met most of your expectations, and that you were pleased with the hospitality you received from our staff. We always strive to make improvements where needed, and appreciate your valuable feedback. Thank you again, and we look forward to having you back on a future visit. Best Regards, Charles Johnson Assistant General Manager of Rooms
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Large rooms, with sitting area and kitchenette. Helpful front desk staff, but too few of them to cope with a rush, especially given this is a large hotel, so queues were frequent and annoying. Bar staff helpful and bar food good, but you sit in the 9 storey atrium, so echoey
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Response from TeamMarriott, Manager at Renaissance Charlotte Suites Hotel
Responded 2 weeks ago
Dear Dxxxxxx, Thank you for your review. We value your compliments and appreciate your feedback. We will share your comments regarding the wait times at the front desk and shuttle service with the appropriate team members. As we incorporate this into our continuous improvements, we look forward to your next visit and your next review. Thank you, again. Best Regards, Charles Johnson Assistant General Manager of Rooms
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I was in the area and decided to stay here for a night. Upon arrival the customer service lady was rude. I ignored that and proceeded to check in. I went to my room and walked in it was extremely hot. I called front desk and made them aware. They changed my room. The entire
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Response from TeamMarriott, Manager at Renaissance Charlotte Suites Hotel
Responded 3 weeks ago
Dear Englandq, Thank you for the review of our hotel. We apologize for the difficulties you experienced during your stay. This is not the level of service we generally provide and certainly does not meet our standards. We are deeply sorry we disappointed you. Your comments will be shared with our team, and we will take appropriate action to prevent these issues from happening again. Best Regards, Charles Johnson Assistant General Manager of Rooms
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This hotel used to be an Embassy Suites. I have no idea how/why Renaissance has their name on it. Renaissance hotels are usually quite nice. Not this one. Anyone who’s posting that it is a great hotel must be a fake/paid review. The pool was murky and cloudy, full of hair
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Response from TeamMarriott, Manager at Renaissance Charlotte Suites Hotel
Responded Apr 3, 2019
Dear AtlantaMember, Thank you for taking the time to give important specifics about your stay. We are sorry we fell short of your expectations. We strive to live up to the high standards we set for ourselves, and we will have our team address the issues regarding the pool and sofa bed. It was our pleasure serving you, and we hope you will give us an opportunity to redeem ourselves in the future. Best Regards, Charles Johnson Assistant General Manager of Rooms
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PRICE RANGE
$111 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance charlotte hotel charlottecharlotte renaissance
LOCATION
United StatesNorth CarolinaCharlotteEagle Lake
NUMBER OF ROOMS
275
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Renaissance Charlotte Suites Hotel