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Renaissance Charlotte Suites Hotel

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#21 of 177 Hotels in Charlotte
Certificate of Excellence
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804 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Cincinnati, Ohio
Level Contributor
457 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I attended a conference here and was so impressed by the quality of the employees here. Very friendly, especially Ricky in banquets! The food was very good and the room was clean and comfortable. Great Aveda amenities! Softest and most comfortable sheets ever!

Helpful?
1 Thank luckyno39
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us while attending the conference. We are glad you were impressed with the quality of our service and the in-room amenities. I look forward to sharing your compliments with Ricky! We appreciate your review and your score and hope to see you again soon at the Renaissance Charlotte Suites Hotel. Best Regards, Paul Papadopulos General... More 

Sourthern New England
Level Contributor
106 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I spent two nights here recently. The room was divided into bedroom,living room and has a microwave , refrigerator with sink. The Wi Fi is 9.95 for standard and 14.95 for higher speed. I did have two bumps with my stay, in checking in there was a large group of people staying and using the hotel for there meeting. It... More 

Helpful?
Thank jbackus8746
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Charlotte Suites Hotel. We are thrilled to read you had a good stay at our hotel, and that you liked your spotless room. However, we regret the service issues you encountered and apologize for the inconvenience it caused. We will ensure that our associates deliver the best service to the customers... More 

Carmel, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Overall the hotel was great. Clean and spacious room. Excellent restaurant/bar on the main floor. For those like me who are interested in a description of the fitness center: dumbbells up to 50lbs, two adjustable benches, one cable machine, medicine balls, and a handful of cardio machines. Biggest problem with the fitness center was the size. It's a little small... More 

Helpful?
Thank Chris J
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your wonderful feedback. We are glad your stay at the Renaissance Charlotte Suites Hotel was a great one, and that you loved your spotless room as well as our facilities. We appreciate your observation regarding our fitness room. Thank you again, and we hope you will be our guest again soon. Best Regards, Paul Papadopulos General Manager More 

Charlotte, North Carolina
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel sits a Top of a hill over looking the treed area and it was a view to behold. I was there for 3 days and the place was immaculate, very quiet, clean and the Staff were friendly and helpful. I ate lunch there and drank their coffee and was impressed with both. My dinners and breakfast were elsewhere... More 

Helpful?
Thank Walt F
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your awesome review of the Renaissance Charlotte Suites Hotel! We are thrilled to read your stay with us during your business visit was a comfortable one and you were very impressed with the quality of our service and facilities. We are committed to providing our guests with exceptional experiences, so your comments truly made our day! We... More 

Chapin, South Carolina
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

5 of us girls stayed here while in Charlotte to go to the Heart, Joan Jett, and Cheap Trick Concert at the PNC Pavillion. We chose this hotel because it looked like it could accommodate 5 of us comfortably and we were right! Room was very spacious - separate "den" area with a couch/sleeper sofa, chair and desk and a... More 

Helpful?
Thank CEpting
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your nice words about the Renaissance Charlotte Suites Hotel. We are so glad you chose to stay with us during your visit to the area and your room was perfect for you and your friends to enjoy a comfortable stay. Our staff works hard to ensure each guest has a great experience, so your comments about their... More 

Colorado Springs, Colorado
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel had a great rate of just under $100/night. Located near the airport and still close to downtown. We had 5 people in our party (3 adults + 2 children). The suite was very comfortable and clean. The staff was very helpful and cooperative. Our kids enjoyed the pool very chance they got. The club room was very handy and... More 

Helpful?
Thank Alan_Forrester1170
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us while attending the wedding. We are so glad your suite was comfortable for you and your family, and your kids had a great time at our pool. We are committed to providing our guests with an exceptional experience, and we're always thrilled when our guests notice. We hope the Renaissance Charlotte Suites Hotel will... More 

Newport, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was suggested when our connecting evening flight was cancelled. It was great. The shuttle service was quick and easy. Check in was speedy and pleasant. and wonder of wonders, the restaurant was still open-both the food and service were very good. The shuttle took us took us back to the airport early the next morning. When I return... More 

Helpful?
Thank bootsandhat
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

We appreciate you taking the time to write a review about your recent stay at the Renaissance Charlotte Suites Hotel. I am sorry to read that your flight was cancelled at the last minute and had to stay in the area overnight. However, I am glad that we were able to make it a pleasant experience, by providing exceptional service... More 

Rogers, Arkansas
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Might flight leaving Orlando was delayed by 5 hours causing me miss my flight out of Charlotte and it was the last one for the night. This hotel is very convenient to the airport and has a shuttle. The shuttle was actually driving away as we walked outside so I waived my arms and chased them down and the driver... More 

Helpful?
Thank workenmom
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

We are delighted you enjoyed your stay with us. Thank you for the great review! We are also thrilled to know that you loved the easy access to Charlotte Douglas International Airport as well as our reliable shuttle service. It is also nice to read your nice comments regarding our delicious breakfast offerings. Thank you again for choosing the Renaissance... More 

Denver, Colorado
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very clean with a friendly and helpful staff. Good food selections at a reasonable price. The rooms are large, clean, and quite. The only complaint is that the wifi is good sometimes - of the 4 nights I stayed there, 2 nights it worked properly the other two nights it had a speed of less that 2... More 

Helpful?
Thank Steve C
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for making the Renaissance Charlotte Suites Hotel your hotel of choice while on business. It's nice to read we met the majority of your expectations; however, we apologize for the slow Wi-Fi connection you experienced. We understand how important this service is to our guests, and we appreciate you bringing this to our attention. We hope to have... More 

Melbourne, Australia
Level Contributor
571 reviews
262 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We picked this Hotel as it is located 10 minutes from CLT by car, but getting near the hotel, we found peak hour traffic added an extra 10 minutes to reach the hotel. We checked in at 4pm, seemingly during a busy time as a wedding party group was checking in. We waited about 10 minutes and was checked in... More 

Helpful?
Thank H L
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

I’m so pleased you had an excellent overnight stay at the Renaissance Charlotte Suites Hotel. Thanks for taking the time to post this wonderful review. We couldn't be more pleased to read how much you loved your accommodation, our service and the food we serve. I will share your gracious words with Bobby as well. We hope to serve you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $114 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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