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Renaissance Charlotte Suites Hotel

Traveler (196)
Room & Suite (100)
Dining (17)
Overview
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2800 Coliseum Centre Dr, Charlotte, NC 28217-2394 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Renaissance Charlotte Suites Hotel
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (989)
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975 results
Traveler rating
480
286
96
68
45
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LanguageEnglish
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480
286
96
68
45
Show reviews that mention
All reviews aveda products the concierge lounge living room office park suite hotel club level wet bar business park breakfast buffet beautiful hotel next morning airport shuttle business trip bed was very comfortable southern hospitality front desk staff sitting area
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1 - 5 of 975 reviews
Reviewed today via mobile

I had a cancelled flight and base reservations here. Great that there was a free shuttle to and from the airport. Lovely, quiet hotel. Dinner was very good-everyone was friendly. Recurved a breakfast buffet voucher-nice selection of food. Coffee and fruit infused water available at...More

Date of stay: January 2019
Thank 757missys
Reviewed yesterday via mobile

While the rooms and overall aesthetics of the hotel need updating, the staff made the experience. Tim Robinson was so incredibly helpful. Our team was staying there for a meeting across the street. We had several boxes with us. Tim so kindly loaded them all...More

Date of stay: January 2019
Thank seversandheller
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded yesterday

Dear seversandheller, Thank you for choosing the Renaissance Charlotte Suites Hotel. We are glad you had an overall great stay. Our staff works hard to ensure each guest has a great experience. We look forward to sharing your compliments with Tim. It will make his...More

Reviewed 2 weeks ago

Gave this hotel a "second chance" after my previous bad experience...MISTAKE! Lifetime Platinum with Marriott and had to wait 2 1/2 hours for my suite to be ready with ZERO contact from on-site staff. Once I FINALLY flagged someone down at 4:30, I was offered...More

Date of stay: January 2019
Thank Frank V
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 2 weeks ago

Dear Frank V, Thank you for being a loyal member to Marriott Brands and for giving our hotel another chance. We are truly sorry for the lengthy wait at check-in and for the missed cleaning opportunity. This is not the experience we wanted you to...More

Reviewed 2 weeks ago

I hate to write this but the low ratings are accurate. The hotel is dated, couch was stained, restaurant was over priced...will not return to this location. I do have to agree with most of the recent reviews that staff was excellent but this place...More

Date of stay: December 2018
Thank Leslie J
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 2 weeks ago

Dear Leslie J, Thank you for staying with us. While we're glad you received excellent service from our team, we are sorry the condition of our hotel did not meet all your expectations. We appreciate your comments, and we will share your review with the...More

Reviewed 4 weeks ago via mobile

The staff is very nice and helpful. The room is large, clean and fits are needs for having separate area for children. The biggest complaint is the BED. It was horrible. It is manufactured in 2005 and was a subpar model to begin with for...More

Date of stay: December 2018
Thank Wolfhabel80
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 4 weeks ago

Dear Wolfhabel80, Thank you for staying with us and for taking the time to leave a review. We're sorry we fell short of your expectations with regard to the bed in your guestroom. We strive to maintain the highest standards, not only in service, but...More

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About
Description
Enjoy a sophisticated stay at Renaissance Charlotte Suites Hotel. Guests of our stylish and convenient all-suite hotel in Charlotte, North Carolina enjoy spacious and relaxing accommodations that are truly More remarkable. Our hotel provides stunning views of the city, gracious guestrooms filled with premier amenities and a superb location just 5 miles from Charlotte Douglas International Airport (with a free shuttle). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
275
Price range
$104 - $277 (Based on Average Rates for a Standard Room)
Also Known As
Renaissance Charlotte Hotel Charlotte
,
Charlotte Renaissance
Location
United States > North Carolina > Charlotte > Eagle Lake
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
275
Price range
$104 - $277 (Based on Average Rates for a Standard Room)
Also Known As
Renaissance Charlotte Hotel Charlotte
,
Charlotte Renaissance
Location
United States > North Carolina > Charlotte > Eagle Lake
Photos
Traveler (196)
Room & Suite (100)
Dining (17)
Business Center & Event Rooms (3)
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Questions & Answers
Ask a question
kimintally
September 25, 2018|
AnswerShow all 11 answers
Response from py1103 | Reviewed this property |
$10 per day I believe. Definitely find another hotel where you can stay in the area.
1
Vote
tuckers1232017
July 11, 2017|
AnswerShow all 10 answers
Response from 499JulieS499 | Reviewed this property |
Yes!
0
Votes
daniellebj
December 14, 2016|
AnswerShow all 4 answers
Response from LadyEll | Reviewed this property |
It is an inside pool, however, I didn't use it.
0
Votes
Room Tips
"I never detected any noise from my window or door, even though the hotel was packed."
retstafford
Nov 11, 2018
Read review
"I have not noticed a preferred side - I like being close to the elevator and having the balcony over look..."
MRoseBC
Oct 22, 2018
Read review
"If noise bothers you ask for a room off the Atrium"
BurlingtonGirl25
Sep 27, 2018
Read review
"Ask for a room where the AC actually works and one outlets by the bed that work."
christophersR1353OS
Aug 14, 2018
Read review
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