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Renaissance Charlotte Suites Hotel

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#21 of 180 Hotels in Charlotte
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Renaissance Charlotte Suites Hotel
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821 Reviews from our TripAdvisor Community

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Showing 808: English reviews
Reviewed 2 weeks ago via mobile

Spent my birthday weekend in charlotte and decided to stay at this hotel. Im glad i did. The rooms were nice and spacious, the lobby was beautiful, and the location was good. I will definitely stay at this hotel my next time in charlotte

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Helpful?
Thank thelarry1
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to review your stay at the Renaissance Charlotte Suites Hotel. We are so pleased to read that you loved our beautiful property, convenient location, as well as your spacious room. It was great to have you here, and we look forward to your next stay with us soon. Best Regards, Paul Papadopulos General Manager

Newport News, Virginia
Reviewed 3 weeks ago via mobile

Spent 3 days; the breakfast buffet was fabulous and had food to order- omelettes walffes and eggs of your style. Also, ceral, fruit, yougurt, breads, sweet breads, pancakes, meats, scrabble eggs and more. The room was very clean, King size bed with comfortable and cozy, two large televisions with remote control, nice living room, small refrigerator which was cold, coffee...

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Helpful?
Thank LadyEll
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for choosing the Renaissance Charlotte Suites Hotel for your recent stay and for the amazing feedback provided! We're thrilled to read that you enjoyed your spotless room along with the deluxe in-room amenities and reliched our buffet breakfast service. It's wonderful to know you had a great time at the Atrium Lounge and Lobby Bar and loved the...

Peoria, Illinois
Reviewed 3 weeks ago via mobile

This hotel offers superb comfort and quality at a great price point. And, it is just a ten minute drive from the airport. Rooms are spacious. Our one bedroom suite was comfortably furnished with solid infrastructure. HVAC was quiet and accurately managed room temperature. The room was quiet, despite the hotel being well booked. Sleep comfort was excellent and the...

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Helpful?
Thank WARSAWRUN
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

We love your review! You covered all the essentials of a great hotel stay. Thank you for letting us know how much you appreciated the quality of our service and facilities and also found all that we have to offer to be a great value. Our highest priority is making sure you have a comfortable and carefree stay. I am...

East Hampton, New York
Reviewed 4 weeks ago

We were greeted by lovely people at the desk who were eager to accommodate us. The room was spacious and very clean with soft plush linens. We slept great, very quiet and the extra room was welcomed. Breakfast was fair. I recommend you order eggs to be made fresh, rather than take the buffett food, which needs some improvement. Located...

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Helpful?
Thank Suzanne R
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

It was a pleasure welcoming you back, and we are delighted you had an excellent stay again! We believe in providing best in class experience to our guest and thank you for sharing the highlights of your stay. I have shared your feedback with my Food and Beverage team, comments such as yours help us enhancing our service. Best Regards,...

EASLEY
Reviewed 5 weeks ago

I booked this hotel for a nice place to stay for a weekend trip. Although the property was nice upon entry I was disappointed in the room itself. I travel almost every week so I had certain expectations of a property like this. The bed was ok but not that comfortable, water didn't drain form the tub when I showered...

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Helpful?
Thank Lynn C
ManagerX1, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Please accept our apologies for your unpleasant experience at our hotel. Thank you for sharing these issues so we can make adjustments. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please know that your comments have been shared with the team in an effort to improve our service....

Sneads Ferry, North Carolina
Reviewed November 1, 2016 via mobile

We chose to stay here when we missed the last flight home for the day. I was very impressed with our room, clean and very spacious! We went downstairs and grabbed a bite to eat, Olga was our server, super friendly! I didn't get the name of the gentleman that picked us up and returned us to the airport, but...

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Helpful?
Thank ChristyTerwilliger
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

We are so very happy you had an excellent stay at the Renaissance Charlotte Suites Hotel. Thanks so much for the wonderful review! It's great to know you enjoyed the buffet breakfast, along with the restaurant service. Our staff would be delighted to know about your comments, especially Olga! We are glad that we were able to impress you with...

Rochester, New York
Reviewed October 30, 2016 via mobile

The staff at the bar and restaurant are awesome. They always remember me and my drink choice when I arrive. The rooms are clean. Food is good. Beds are super comfy. What else can you ask for in a hotel.

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Helpful?
Thank Jasklo
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Charlotte Suites Hotel. We are so thrilled to read that you loved our welcoming associates, the food we serve and your well-appointed room as well. We appreciate your feedback and look forward to your next visit! Best Regards, Paul Papadopulos General Manager

Cape May, New Jersey
Reviewed October 28, 2016

Spent two night on business on the 5th floor ( no club level this trip, too much $$) for $249 & $195 before all the taxes. Club includes a lounge that served snacks/ deserts at night and a hot breakfast in the morning. I was here in March 2014 and August 2015. I returned based on the location near I-77...

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Helpful?
Thank Pete K
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your experience once again at the Renaissance Charlotte Suites Hotel. We are pleased that you liked our convenient location, breakfast offerings and our fitness center. Although we are happy you liked your room, we also appreciate your observations regarding the bed and the bathroom, and regret any inconvenience caused. It was a pleasure to have you...

Charlotte, North Carolina
Reviewed October 19, 2016 via mobile

I saw this hotel on Tripadvisor prior to booking it on Priceline & was really excited to arrive. I called ahead and spoke to Bobby about requesting a King room (knowing I booked third party and could have gotten whatever was picked for me) he was Very Sweet replying "Absolutely" so now at this point i'm bragging about how I...

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Helpful?
Thank MelodicSoul
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to review our hotel. We are disappointed about the incidents you highlighted in your review. This is certainly not the type of service our hotel is known for, and we extend our sincerest apologies. Be assured that we are following up on your concerns so we are prepared to serve you better during your...

Kansas City, Missouri
Reviewed October 17, 2016

Nice hotel with a very friendly staff who try hard to please. Accommodated a small meeting room request at the last minute. Big rooms that were clean and comfortable. Hotel restaurant had a nice selection and the bar was lively. Airport shuttle made it very easy for us.

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1Thank ddzKC
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your review. We are thrilled you loved the excellent service provided by our associates, your spacious room and our on-site facilities. We also appreciate your nice comments regarding our reliable shuttle service. We hope the Renaissance Charlotte Suites Hotel will be your hotel of choice the next time your travels bring you to Charlotte. Until then, travel...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $101 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travelers.
8 questions
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1 month ago
Nashville, Tennessee
1 month ago

See all questions (8)

Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
 of 5 bubbles PeteK501, Oct 28, 2016 | Read review
“Well built facility, Mid floors the quietest, best insulated.”
 of 5 bubbles 24waltf, Sep 19, 2016 | Read review
“4th Floor was quiet”
 of 5 bubbles CEpting, Sep 19, 2016 | Read review
“The hotel is all suites so I guess you can't get a bad room and you are not near a highway or other noisy situation.”
 of 5 bubbles Alan_Forrester1170, Sep 18, 2016 | Read review
“I believe that because of the sunroom at the top of the atrium, room 901 was very warm during mid-day.”
 of 5 bubbles SneadsFerryElf, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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