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Hyatt Place Charlotte Airport/Lake Pointe

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#17 of 175 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Charlotte Airport\/Lake Pointe
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532 Reviews from our TripAdvisor Community

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Showing 527: English reviews
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Berkeley, United States
Reviewed 3 days ago NEW

Our Hyatt experience was wonderful! We had a late flight into CLT and were promptly picked up by the airport shuttle. Our interactions with staff members were very pleasant, friendly, and helpful. My only qualm is the lack of vegan/gluten-free/dairy-free food options. We managed a dinner of spinach salad with a hummus plate, and were surprisingly satisfied with that, but...

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Helpful?
Thank quinceyc2017
New York City, New York
Reviewed 5 days ago NEW

I stayed there for 3weeks the 1st week I was given, unnecessary attitude by a young man named Darian that worked there. He made my stay far more worse than it was. He was very rude and not friendly. I encountered him numerous times. 1st when his supervisor asked him to drive me to Nanas restaurant he immediately rolled his...

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Thank onikaw2017
New Bern, North Carolina
Reviewed 6 days ago NEW

I always enjoy my stay here... the stuff always remembers me! The rooms are very nice and clean and the food is very good! I would recommend this place to anyone! If you're ever in the Charlotte area and in a room differently stay here!

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Thank 162shawnab
Charlotte, North Carolina
Reviewed 1 week ago

I loved the hotel and the staff was great. I loved the breakfast. The rooms are awesome and I like the ports on the tv for my electronic device. The only thing missing was sausage gravy. My overall experience was good and I enjoyed all my information interactions with hotel staff.

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Thank Walter T
Benson, North Carolina
Reviewed 1 week ago

We only stayed here because our flight in Raleigh was cancelled and we had to drive to Charlotte to catch a plane. The hotel staff was friendly, rooms were clean and quiet, bed very comfy plus shuttle!

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Thank Amy D
Charlotte, North Carolina
Reviewed 1 week ago

The room was very dirty. Hair on the towels and in the bed.. Very dirty on the doors, the beds headboard! The room need a deep cleaning. I have stayed at a few Hyatts. I was surprised if the rooms condition. I am not returning.

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Thank lindasR4427UX
Reviewed 1 week ago

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Thank 824carolyne
Charlotte, North Carolina
Reviewed 2 weeks ago

Awesome rooms. Very friendly staff. Free breakfast. Staff is very attentive to your needs. No shop to buy essentials, but front desk has a stock of basics, that most are free. Very spacious room. Showers are spacious. Would recommend.

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Thank joesephv
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a guest review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

Reviewed 2 weeks ago

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Thank Jeff C
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Atlanta, Georgia
Reviewed 2 weeks ago

Everything was close to perfect, except: 1. Bed was a little too bouncy...would have liked a little more firmness 2. The refrigerator in the room was noisy and was constantly humming Other than that, loved the stay!

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Thank juslyktht
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a guest review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $103 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travelers.
7 questions
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6 months ago
Fort Myers, Florida, United States
7 months ago
Thurmond, North Carolina
over a year ago

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Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Queen suites are spacious. Airport shuttle gets you to your room fast!”
 of 5 bubbles 897kathleent, Nov 25, 2016 | Read review
“Corner or back of bldg”
 of 5 bubbles TravelersFromCT5259, Nov 12, 2016 | Read review
“End of hall, higher floor=quieter room”
 of 5 bubbles 905walkers2014, Aug 21, 2016 | Read review
“All of the rooms was great”
 of 5 bubbles lljefferym, May 17, 2016 | Read review
“Check the equipment and the bed”
 of 5 bubbles Bottys, Apr 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question