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Suburban Extended Stay Charlotte-Pineville

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Suburban Extended Stay Charlotte-Pineville
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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Stay one night in room 113 very outdated. pillows had a bad smell of body odor, bedroom window in front of soda machines that people was at all times of the night that kept me woke. Staff was friendly, will not stay again ever.

Helpful?
Thank Ronnie L
1 review
1 of 5 stars Reviewed May 3, 2016 via mobile

This hotel smells so bad. I swear no one that stays in that hotel showers. Everyone and the rooms smell like body odor and cigarettes. This is a hotel for hygiene challenged people. I walked into the room and when I inspected the bedding I found brown specks on the mattress...not a good sign. The room smelled like potpourri covering... More 

Helpful?
Thank Gayland S
Birmingham, Alabama
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 30, 2016

Clientele seemed very shady. Room 113 was dirty and stinky. Everything from the fixtures to the furniture including bedding were worn hard (need to be thrown out with the trash). The bedding for my dog at home is better than the bedding in this room. I just took a quick look around and left. I would rather sleep in my... More 

Helpful?
1 Thank Necer1099
Ohio
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 14, 2016

Booked a stay so that we could visit Carowinds while in Charlotte. We booked easily through TripAdvisor but somehow ended up with a reservation problem. While resolving this problem the front desk and reservation personnel were professional and courteous. The manager went out of his way to make sure that everything was resolved to our satisfaction. I recommend this hotel... More 

Helpful?
Thank Srothu
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 23, 2016

THIS IS THE WORST HOTEL I HAVE EVER LAY ME DOWN TO REST. This is coming from a traveler who frequents many hotels a year. I am writing this review so that no one ever has to experience what we did with this hotel. Im not a picky person and with this hotel it was just a nightmare. DAY ONE:... More 

Helpful?
2 Thank garciadcindy
Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 7, 2015

I wanted a smoke free room for my kids and I. What I got was a ashtray with smoky linens. The Manager said there were no other rooms available, and to call priceline if I don't want the room. Priceline called the hotel and nothing changed, but they did remind me of the NO REFUND policy. So not finding another... More 

Helpful?
3 Thank TOM M
Silver Spring, PA
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have stayed at this property several times before. I am starting to think that maybe I should fine a new favorite in the area. I have asked a couple of times for a late check out only to be told that my room has a reservation coming in. I noticed that the property maybe be 75% vacant but MY... More 

Helpful?
3 Thank Gail M
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay SE. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your request for a late departure on your recent visit using your complimentary choice privilege voucher. I have shared your feedback with my front... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 25, 2014

Checked in due to apartment being renovated and specifically asked if they had working internet as I had business I had to attend to that day and was told yes. When I went to room I sat up computer and tried to get working and internet was down. Tried for 20 minutes and then called desk. Was told to just... More 

Helpful?
3 Thank Ms. W
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay SE. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your concerns about the internet/Wi-fi. I have shared your feedback with my front desk team to ensure we handle these types of situations differently... More 

Chatsworth, California, United States
Level Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed September 18, 2014

If at all possible, try to avoid this place. Rooms are OK-ish and they have 2 variations. A queen room and double queen which is a lot larger but also more expensive. For the price of the larger one you can stay somewhere nicer close to this place. I stayed here for a couple of weeks - 3 nights a... More 

Helpful?
3 Thank Robert H
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would also like to remind you, that you haggled my front desk staff and tried to shake them down on pricing. Eventually you were transferred to me and I advised you to provide you a deeply discounted rate which you are... More 

Black Mountain, North Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 15, 2014

I had a prepaid online reservation at this hotel, but when I arrived to check in, the desk agent said it was not prepaid and charged my card. I had to show him my receipt on my phone in order for him to reverse the charge. These days with the number of hotel reservations that are paid in advance through... More 

Helpful?
Thank marisaBMT
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Premium Cable With HBOFree Wireless High Speed Internet24 Hour Guest Laundry FecilitiesFull Kitchens with Microwave and RefridgeratorsWeekly Cleaning ServicesOffering Daily, Weekly and Monthly Rates ... more   less 

Additional Information about Suburban Extended Stay Charlotte-Pineville

Address: 10225 Feld Farm Ln, Charlotte, NC 28210-8907
Location: United States > North Carolina > Charlotte
Price Range: $59 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Charlotte-Pineville 2*
Number of rooms: 136
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Also Known As:
Suburban Extended Stay Charlotte-Pineville Hotel Charlotte
Charlotte Extended Stay
Extended Stay Charlotte
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