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Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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2541 Little Rock Rd., Charlotte, NC 28214
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326 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Portland, Oregon
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stopped over on a 24 hour layover at CLT. The courtesy shuttle was a little late - but got us to the inn, just a few minutes down the road. Check-in was a breeze, but we reserved a king bed and got dual full mattresses instead. The front desk wasn't able to remedy the situation and said that there... More 

Helpful?
1 Thank _jakevanwinkle
Myrtle Beach, Sc
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We were very disappointed to find out that we were on the second floor of the hotel without an operating elevator. My wife had mobility problems and climbing stairs was difficult. The stairs were narrow and difficult to maneuver suitcases for our planned flight. The hallways on the second floor were also not air-conditioned. The staff was nice, the room... More 

Helpful?
Thank junglybill
Jackson, Tennessee
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm generally pretty easy to please when it comes to a hotel. I fall asleep easily, I'm not picky about beds, and I'm not a neat freak. However...this place needs work. When you walk in the front door you'll think I'm crazy. The lobby is beautiful and freshly decorated and painted. Check in was easy and smooth. We had to... More 

Helpful?
Thank Josh W
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our entire staff I do apologize that you did not enjoy your stay. We value your concerns and will do our best to improve these issues for our future guest. If your travels bring you back to Charlotte we would be honored if you stayed with us again. More 

North Versailles, United States
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

I am a frequent traveler and this, by far, was the worst experience I've ever day. The staff was rude (they made fun of my weight!), the room was dirty and the AC didn't work. Trust me, this place is not where you want to be. Stay somewhere else.

Helpful?
Thank Michele M
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Greetings Michele Thank you for reviewing our hotel. I do apologize if your room was not up to your standards. We do strive to try to take care of our guest as best as we can. As for the issue with our staff member our General manager personally investigated your issue and found no wrong doing by the staff at... More 

Fort Myers, Florida
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on July 5, 2016. Yes, they are currently under renovation. Personally, I don't see what all of the complaining is about on some of these reviews. The room we stayed in was completely fine other than the bathroom needed to be redone. It definitely shows signs of wear and tear and has a slight mildew scent to it.... More 

Helpful?
Thank Phillitravels
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. As you saw we are upgrading our hotel to better serve our guest. This is a process that we expect to be finished with in the next couple of months. If your travels bring you back to the Charlotte area we would be honored... More 

Buffalo,Ny
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

There not that hard to do but here just poor that a reservation. U think that what they do not here always a long drawn out like going to dentist. This is far from hospitality. Not the cleanest place windows the walls the steps carpets not sure what going on. Just not a good stay. Would say pass on this... More 

Helpful?
Thank Todd E
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We do apologize that you had the issues that you did. . I would like to talk to you further about this issue. If you are open to it please reach out to me at damon@countryinnclt.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Country Inn & Suites by Carlson I-85 Charlotte Airport is under new ownership and new management and would love to have you come and BE OUR GUEST! Hotel is currently undergoing renovation projects to gradually update our common areas and upgrade our guest rooms. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd., Charlotte, NC 28214
Location: United States > North Carolina > Charlotte
Price Range: $84 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
Number of rooms: 119
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn
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