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Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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397 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Roanoke, Virginia
Reviewed 3 days ago NEWvia mobile

The room was adequate (minor outdated), the breakfast was also adequate, plus the shuttle there was good (driver took us early). The parking is good, but they could use more lights out back for security. However, our shuttle ride back to get our vehicle was terrible. We called (as did others) and were told to wait outside. I personally watched...

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Helpful?
Thank David M
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Greetings David Thank you for reviewing our hotel. I do apologize about the issue that you had on your way back to the hotel. Our shuttle team is usually very quick at picking up guest from the airport. Especially since we are so close to it. I will take this information to make sure our service is better for our...

Taneytown, Maryland
Reviewed 1 week ago

The hotel should not book with third party providers if the hotel is going to give the customer the worst rooms available. The manager did nothing to accomodate me with a good room, which was hard to find at the hotel.

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Helpful?
Thank walker645
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our entire staff I do apologize for any issues you may have had with our hotel. As far as "good rooms" all of our active rooms have been recently renovated for our guest benefit. We have replaced carpet in each one, painted, as well as replaced each bath room. If your...

San Jose, California
Reviewed 1 week ago

I booked this hotel through priceline via Name Your Own Price and got a great deal. Although the hotel is older, they are updating it in the right places. The hallway hall was a little uneven and "felt weird", but the room was clean and everything worked. Bed was comfortable. Breakfast was a nice touch and tasted fine. I had...

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Helpful?
Thank Ed W
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Hello Ed Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would love if you stayed with us again.

Charlotte, North Carolina
Reviewed 1 week ago

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Helpful?
Thank Joy H
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Lexington Park, Maryland
Reviewed 2 weeks ago

Would never stay again. My sister had an allergic reaction due to mold in the bathroom, when I advised the manager he didn't seem to care. Offered to have the room "inspected" & call me back but never did. I ended up calling him again 6 hours later just for him to say he still hadn't talked to his inspector.

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Helpful?
Thank 675candicem
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. I do sincerely apologize about the issue that you had during your stay with us. We strive to take care of our guest as best as we can. I do apologize about the miscommunication in our call. I actually did talk to our inspector about your room. The room had already been cleaned and...

Dayton, Ohio
Reviewed 3 weeks ago

Newly remodeled hotel so everything for the most part is very clean and fresh looking. Front desk personnel were EXCELLENT and very professional. Breakfast options were plentiful, usually eggs, gravy, sausage, cereal, juice, muffins, waffles, fruit, and milk. Rooms were quiet and very comfortable. A few national chain fast food chains nearby (Arbys, Hardees) and a Lions King supermarket and...

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Helpful?
Thank Jimmy S
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We are pleased that you enjoyed your time with us. If your travels bring you back to the Charlotte area we would be honored if you stayed with us again.

Cape Coral
Reviewed 3 weeks ago

When you drive into the parking lot there is a closed down, dilapidated restaurant in front with no lights in the parking lot and less than desirable people roaming around...should have been our first clue to leave! We drove around the parking lot until we found a parking spot under a light thinking our vehicle would be more secure. We...

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Helpful?
Thank SAHingson
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our entire staff I do apologize for the issues and concerns you addressed in your review. Your concerns have been noted and we will use this information to better serve our future guest. The safety of our guest and staff is paramount to my self as well as the rest of...

Blythewood, South Carolina
Reviewed 3 weeks ago via mobile

I was not expecting to be wowed by this hotel as it was a pretty good price (~$80/night). Walking into the hotel, I was immediately impressed by the smell of freshly baked cookies. The staff was friendly. It was quite convenient to have the free shuttle to the airport. The shuttle leaves every 30 minutes, giving options, and the driver...

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Helpful?
Thank rachelkwise89
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would love if you stayed with us again.

Atlanta, Georgia
Reviewed 3 weeks ago

Nice hotel, great breakfast buffet, comfortable rooms. Housekeeping staff and shuttle driver very friendly. Easy access to I-85 and 485. Just verity check-in time before arriving early as I had to wait

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Helpful?
Thank NuyoricanPeach
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would be honored if you stayed with us again.

Dallas, Texas
Reviewed 3 weeks ago

Hotel was clean and the rooms were clean. Rooms had microwave and mini refrigerators. Hotel had a decent hot breakfast. Helpful and friendly staff. Good location but looks a little sketchy from the outside. Grocery store and close by.

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Helpful?
Thank 835valerip
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would be honored if you stayed with us again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Country Inn & Suites by Carlson I-85 Charlotte Airport is under new ownership and new management and would love to have you come and BE OUR GUEST! Hotel is currently undergoing renovation projects to gradually update our common areas and upgrade our guest rooms. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd, Charlotte, NC 28214-2719
Location: United States > North Carolina > Charlotte
Price Range: $76 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Charlotte - I-85 Airport staff and other travelers.
5 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Charlotte - I-85 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room away from the street.”
 of 5 bubbles valibrn, Oct 1, 2016 | Read review
“We prefer first floor rooms which we had. It was close to the ice machine, which could be a bit loud at times.”
 of 5 bubbles modom1, Sep 28, 2016 | Read review
“If they're all like the one I stayed in, good luck.”
 of 5 bubbles pekopper, Sep 3, 2016 | Read review
“Don't stay here. Rooms are really run down.”
  • One standard size pillow and three smaller, square pillows with standard cases on them.
  • What's with the small, square pillows?
  • Mold and peeling paint by toilet.
  • Cracked toilet base.
  • The painted tub was worn off in a couple of places.
  • Mold in corner. Bathtub on right with some sort of paint on the bottom front of tub.
  • Burn Mark maybe, dirty and worn carpet under sink.
  • Sink located outside of bathroom looks nice from afar.
 of 5 bubbles KathyA629, Aug 29, 2016 | Read review
“The layout is a little unusual, and we had a difficult time parking where it was convenient for our room.”
 of 5 bubbles Over50deb, Aug 27, 2016 | Read review
5 of 5
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