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Hilton Garden Inn Charlotte/Ayrsley

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#23 of 175 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Charlotte\/Ayrsley
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516 Reviews from our TripAdvisor Community

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Showing 508: English reviews
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Greensboro, North Carolina
Reviewed 4 days ago NEWvia mobile

The hotel is in a great location for shopping and the rooms were great! There wasn't very much to offer as far as entertainment, but if you need a quiet, clean, and convenient place to stay, this is the hotel for you!

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Helpful?
Thank Eliza N
Hixson, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed October 18, 2016

Me and my family visit Charlotte quite often and every time we visit, we stay here. We love the Hilton Brand and will continue to stay at Hilton properties in the future. The service and staff and impeccable!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marisa479
About Hotel's Favorite Review
Winston Salem, North Carolina
Reviewed 1 week ago

I enjoyed this hotel. It's at a great location and good price. Would recommend this hotel to anyone. It's an nice environment for a business meeting or casual stay away from home. It located 25 minutes from downtown Greensboro.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jessicacG8353DX
Charlotte/Ayrsley, United States
Reviewed 2 weeks ago

I was HIGHLY DISAPPOINTED from the very beginning of my experience. My previous stay at this same hotel was smooth from the beginning, but this time it was the polar opposite of convenient. When I called to book my room using our direct bill account, I was told that my company did not have one setup with Hilton. I explained...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank noahc674
Kate L, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Roanoke, VA, United States
Reviewed 2 weeks ago

This hotel came highly recommended and did not disappoint. Very friendly staff and clean, quiet room. Room service was quick and delicious while I stayed in and worked. Location of hotel was great as well. A lot of nightlife within walking distance. I would recommend this hotel to all my friends and family.

Review collected in partnership with Hilton Garden Inn
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Thank L6452AFkevinm
Greenville, North Carolina
Reviewed 2 weeks ago

Very nice and pleasant staff!! Felt very welcome when I arrived. Greeted with a smile and was welcomed as a Hilton Honors guest. Very pleased with the accommodations and loved the area. Will be staying there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 326darryls
Kate L, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

It gives me such joy to hear that our staff made a great impression on your stay and made you feel welcomed! This is what hospitality is all about and I am pleased that you will be joining us again! Thank you again for your loyalty and we look forwarding to welcoming you back soon!

Reviewed 3 weeks ago

The hotel was nice, however the staff is young and does not pay attention to detail. I had to extend my stay there an additional 2 days. When I changed it at the front desk they failed to book one of the nights, refused to fix the issue with a discounted rate and were a little rude when I point...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P4106HUrickg
Kate L, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for the input and feedback in regard to your stay at Hilton Garden Inn/Ayrsley. Please know that your specific comments have been very helpful in strengthening and improving our level of service and training. Consistency is the hallmark of hospitality, and I apologize that your experience was not one that exceeded your expectations in that regard. I promise...

Meadville PA
Reviewed 3 weeks ago

What a nice little neighborhood. The staff made a few restaurant recommendations and we had a pleasant walk to a nearby restaurant. Great hotel and charming area close to interstate so we could continue on our journey to FL.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annettebH2600EB
Kate L, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

I am pleased to hear that you enjoyed our area. Town of Ayrsley is a great neighborhood with lots to do within walking distance. I am so glad you enjoyed it. Should you be passing through on your travels again, we hope to welcome you back! Thank you!

Easley, United States
Reviewed 4 weeks ago

Hotel is convenient to get to. Great location. Rooms are big and comfortable. Very good breakfast. Had my evening meal there also. Delicious. Great place to stay. Unit was clean. Area was quiet at night.

Review collected in partnership with Hilton Garden Inn
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Thank Mary Ann L
Pennsylvania, United States
Reviewed 4 weeks ago

The customer service at this hotel was outstanding! They were all great to speak with and work with during my week stay. The facility itself is very clean, and kept very nice as well. The food was pretty good on the menu, and the bar was staffed nicely and the bartenders were great as well.

Review collected in partnership with Hilton Garden Inn
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Thank M8583COjamesm
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26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room

Additional Information about Hilton Garden Inn Charlotte/Ayrsley

Address: 1920 Ayrsley Town Blvd, Charlotte, NC 28273
Location: United States > North Carolina > Charlotte
Price Range: $98 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte/Ayrsley 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#6 Romantic Hotel in Charlotte
#13 Business Hotel in Charlotte
#22 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Charlotte/Ayrsley staff and other travelers.
8 questions
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7 months ago
Connecticut
over a year ago
Charlotte, North Carolina

See all questions (8)

Questions? Get answers from Hilton Garden Inn Charlotte/Ayrsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Did not eat at the hotel but know their food is great. There are other establishments within walking distance.”
 of 5 bubbles Kingster64, Jan 19, 2017 | Read review
“check in online and book at the end of the halls”
 of 5 bubbles maryloisosh, Jul 25, 2016 | Read review
“The junior suites are GREAT! ...and a great value...I really hate I'm writing this...they truly need more of this room type.”
 of 5 bubbles 736danetteg, May 3, 2016 | Read review
“Our room was on the 2nd floor and it was quiet and convenient to elevators”
 of 5 bubbles JenC828, Apr 4, 2016 | Read review
“I like high floor away from elevator”
 of 5 bubbles zuza11, Feb 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question