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Hilton Garden Inn Charlotte/Ayrsley

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#20 of 177 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte\/Ayrsley
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471 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Chartres, France
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms were spacious and clean. Hotel lobby was nice and comfortable however rooms are outdated. Service at the front desk was nice. Breakfast was ok but had no choices on milk (soy, almond etc) or other product. Some of the ladies attending in breakfast were not nice at all. Also left behind my jacket for 15 minutes at the bench... More 

Helpful?
Thank Nvpad
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your recent review and I am sorry we did not exceed your expectations during this stay. I have passed your comments to my Food and Beverage Director to make sure your experience is not repeated. If you did not get a chance to report your jacket to our lost and found, please see my contact information below:... More 

Charlotte, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a typical hotel for business travelers, with all the amenities needed when traveling. The beds and pillows are very comfortable and they wrap around you after a long day of work. The overall cleanliness of the hotel is great. The staff is super helpful and treat the guests with courtesy.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Veronica S
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Yeah! I love this review! More 

charlotte, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Love the quiet setting, walking distance to a bar and movies that is a great plus. The room was comfy and bed was great to sleep in. The check in was quick and nice staff. I don't think the offered breakfast for free

Helpful?
1 Thank Terrence H
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

You are correct about our breakfast. It is the same across all Hilton Garden Inn properties that we charge for our full American, cook to order eggs and omelets, all you care to eat wonderful breakfasts :) Our property also offers a lower priced continental option as well! We always offer a breakfast package of course which includes the cost... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on the recommendation of a family member. Clean rooms and very comfortable beds. Breakfast was good, too! It does cost but it was worth it not to have to find a place to eat. It was located in a great space and close to everything but not on the main roadway so it was very quiet.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa R
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

If you are looking for a quiet and convenience, the HGI Ayrsley has it all! More 

Casselberry, United States
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

The rooms they put me in smelled like smoke, they offered me two different rooms which were in the back and they both smelled like smoke. I waited over an hour after the desk cancelled my reservation before they found me a different room on a different floor and it did not smell like smoke.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mella M
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your review and I am very sorry that the rooms you experienced smelled like smoke. We are 100% non-smoking and seek to provide accommodations to all of our guests that reflect that. More 

Greenville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time to visit this location and was very pleased. Convenient (free!) parking, walking distance to nice restaurants and comfortable meeting facilities. Room was clean and very nice. Location directly off interstate, but far enough off main road to alleviate noise. Easy in & out from hotel. Super friendly staff!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Teresa N
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for the great review and for your business! We believe we have it all here in Ayrsley: Location, Service, Convenience. Why stay anywhere else? More 

Tallassee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton continues to hit the mark. The Charlotte/ Ayrsley Hilton Garden Inn has a friendly staff and clean comfortable rooms and amenities. Great location, bar, breakfast and helpful staff are highlights.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michael K
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

I am very proud to hear your review of my staff and how they are upholding the Hilton name. I thank you for your comments and your continued loyalty with Hilton on your travels. More 

Orange County, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It's tough to find a nice hotel in the area of Charlotte close to my office and within in the price point allotted for the city. There are much better locations and hotels but this one is in a good area with several places to walk to for dinner. It's clean and quiet and the hotel staff is very welcoming.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christi B
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your review. We strive to provide a hotel that meets all of your needs, provides excellent service, and creates value during those higher priced times. By maintaining that level of service during the lower priced times, we become the best option! More 

Wilmington, North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I reserved the room for under 100.00 which was a great deal and this is my second time staying here in a little over a month. I needed an additional night due to my business was not finished and the room rate was not honored and it even went way up. The difference in room rate was whopping 131.00. So... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard C
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed here for business many times over the past 3 years and they have improved consistently in small ways: changing the mattresses, adding flavored water at breakfast, upgrading to in room coffee pods, etc. Hotel is always clean and rooms are comfortable. Staff seems genuinely interested in feedback and fixing anything that might be wrong. Will continue to stay... More 

Helpful?
Thank Amanda C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Charlotte/Ayrsley

Address: 1920 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Location: United States > North Carolina > Charlotte
Price Range: $98 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte/Ayrsley 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#6 Romantic Hotel in Charlotte
#13 Business Hotel in Charlotte
#22 Family Hotel in Charlotte
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